IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.
Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.
Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.
IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.
Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.
$90K - $97K *
Join a team that's dedicated to ensuring optimal data center operations. As a Site Engineer II, you'll leverage your expertise in mission-critical systems to maintain high availability and compliance...
2 weeks ago
$80K - $95K *
Transform data center operations by ensuring optimal performance of critical systems. Leverage your expertise in electrical or mechanical engineering to maintain uptime, enhance safety, and support co...
2 weeks ago
Sr. Technician, Critical Site Operations Technician
$75K - $135K *
Lead critical infrastructure operations, ensuring safety and reliability while mentoring technicians and driving continuous improvement initiatives. Collaborate across teams to manage incidents and en...
Yesterday
$96K - $100K *
Take ownership of endpoint management and troubleshooting in a large federal IT environment. Collaborate with technical teams to ensure compliance and operational efficiency while supporting device en...
2 days ago
$100K - $120K *
Join our dynamic network engineering team to enhance and sustain multi-domain WAN, LAN, and CAN networks. Shape innovative solutions while collaborating with diverse teams in a fast-paced environment...
Reposted 4 weeks ago
SysOps Application Support, AVP
$112K - $141K *
Optimize banking system support operations by ensuring effective incident management and system performance through collaboration with cross-functional teams and external vendors. Drive resolution str...
Reposted 1 week ago
SysOps Application Support, AVP
$112K - $141K *
Elevate the operational efficiency of banking systems by providing technical support and incident management. Collaborate with cross-functional teams to enhance payment solutions and ensure compliance...
Reposted 1 week ago
Senior Windows Server Engineer - Cloud Infrastructure (AWS)
$123K - $161K *
Transform your career by designing and developing IT infrastructure solutions. Collaborate with a dedicated team to enhance performance, maintain standards, and ensure the reliability of technology pl...
1 week ago
Senior Windows Server Engineer - Cloud Infrastructure (AWS)
$123K - $161K *
Empower innovation by designing and developing IT infrastructure solutions. Collaborate with a dynamic team to enhance performance, maintain standards, and ensure the reliability of technology platfor...
1 week ago
$90K - $152K *
Engage in collaborative software development, driving feature creation and technical solutions. Contribute to product capabilities while adhering to design principles and methodologies, ensuring robus...
Yesterday
$74K - $148K *
Shape the future of cloud engineering by designing and operating multi-cloud infrastructures. Collaborate with teams to enhance automation, reliability, and security across platforms, while fostering...
Reposted today
$74K - $148K *
Transform multi-cloud operations by designing scalable infrastructures, leading automation initiatives, and ensuring robust security compliance to enhance client engagements and operational efficiency...
Reposted today
$74K - $148K *
Accelerate your career by leading multi-cloud engineering initiatives, managing infrastructure across AWS and Azure. Own reliability outcomes, drive automation, and mentor teams while ensuring securit...
Reposted today
$74K - $148K *
Join a dynamic team to engineer and optimize multi-cloud infrastructure, enhancing scalability, security, and operational efficiency while fostering positive client relationships and mentoring fellow...
Reposted today
$74K - $148K *
Lead the charge in multi-cloud engineering, enhancing infrastructure, automating processes, and ensuring compliance while mentoring engineers and driving operational excellence across client engagemen...
Reposted today
$100K - $120K *
Grow your career with a dynamic role focused on coding, cloud resources, and database support. Lead automation projects, solve unique challenges daily, and collaborate with teams to deliver practical...
Today
ServiceNow SecOps Product Manager Support (Senior Specialist - System Management)
$120K - $145K *
Champion the development and execution of the ServiceNow SecOps product roadmap, focusing on Vulnerability Response. Collaborate with stakeholders to align cybersecurity strategies and drive platform...
1 week ago
Senior Technical Customer Support Engineer
$97K - $110K *
Drive impactful partnerships by serving as a senior technical authority, guiding complex integrations and fostering seamless collaboration across teams to elevate partner experiences and optimize tech...
4 weeks ago
Client Services Executive - Strategic Resourcing - Telco
$100K - $140K *
Lead strategic workforce initiatives by engaging with clients to develop tailored solutions that drive growth and optimize delivery. Collaborate with stakeholders to enhance service offerings and ensu...
1 week ago
Client Services Executive - Strategic Resourcing - Telco
$100K - $140K *
Join us to drive strategic workforce solutions, enhancing client relationships and delivering tailored staffing strategies that align with business goals. Leverage your expertise to create impactful...
1 week ago
$80K - $90K *
Partner with us to enhance financial security by managing intermediary relationships and contracts. This role involves oversight of operational processes, compliance, and data analysis, ensuring effec...
2 days ago
$70K - $215K *
Lead the charge in full-cycle recruiting for high-impact technical roles, leveraging AI-driven tools to enhance sourcing, collaboration, and candidate experience while navigating a dynamic, fast-paced...
3 weeks ago
$70K - $215K *
Unlock potential by owning full-cycle recruiting for diverse tech roles, utilizing cutting-edge AI tools to streamline processes, enhance candidate experience, and influence hiring strategies in a fas...
3 weeks ago
$130K - $162K *
Transform mission-critical network infrastructures by engineering secure, high-speed solutions. Leverage your expertise in enterprise networking and cybersecurity to enhance operational resilience wit...
2 weeks ago
$120K - $145K *
Shape the future of technical solutions by guiding them from concept to deployment. Collaborate across teams to define requirements, lead system design, and resolve complex integration challenges thro...
1 week ago
What does an IT Support Engineer do?
An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.
What skills are important for IT Support Engineer jobs?
Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.
What qualifications do employers look for?
Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.
Do IT Support Engineers earn $100,000 or more?
Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.
How can I find an IT Support Engineer job on Ladders?
Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.