IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.
Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.
Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.
IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.
Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.
Infrastructure Engineer, Agentic DevSecOps
$200K - $250K *
Lead the charge in optimizing software delivery systems, enhancing developer productivity, and ensuring secure, reliable releases across multiple cloud environments. Collaborate with teams to shape in...
1 week ago
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Lead technical support for complex enterprise server systems. Take ownership of troubleshooting, customer satisfaction, and service improvement initiatives. Collaborate across teams and mentor others...
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Manage and optimize enterprise infrastructure security across on-premises, virtual, and cloud environments. Focus on vulnerability management, patch compliance, and automation to enhance security and...
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$115K - $135K *
Join a team that's dedicated to optimizing network systems and enhancing security. As a Windows Systems Engineer SME, you'll lead technical support efforts, collaborate with experts, and ensure effici...
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$141K - $185K *
Unlock potential by leading the design and implementation of innovative cloud solutions, enhancing financial crime compliance systems through AI and modern technologies while mentoring teams and drivi...
5 days ago
$110K - $165K *
Join a dynamic team to support and enhance data center operations, ensuring optimal performance and reliability of infrastructure. Leverage your technical expertise to troubleshoot, maintain, and depl...
6 days ago
Software Engineer/Developer FSP
$95K - $115K *
Lead the charge in developing innovative software solutions while leveraging your expertise in programming, cloud environments, and Agile methodologies. Collaborate with a dynamic team to enhance ente...
Today
$113K - $237K *
Help us enhance enterprise Apple environments by engineering, securing, and automating macOS, iOS, and iPadOS devices. Join our team to improve operational efficiency and user experience through innov...
Yesterday
$80K - $95K *
Innovate advanced automation solutions by developing and optimizing production systems. Collaborate cross-functionally to ensure safe, efficient operations that meet project specifications, shaping th...
Reposted 2 weeks ago
Production Support Application & Middleware Engineer
$175K - $250K *
Engineer seamless production support for critical trading and messaging platforms. Collaborate globally to enhance operational readiness, troubleshoot complex issues, and implement event-driven integr...
6 days ago
Global Software Support Engineer III - (E3)
$108K - $148K *
Drive customer satisfaction by managing software issues, collaborating with engineering, and enhancing product quality through effective training and validation processes. Engage with clients to analy...
Yesterday
Senior Mainframe Application Support Engineer - Deposits
$110K - $130K *
Elevate your career by providing advanced support for banking deposit applications in a dynamic IBM mainframe environment. Collaborate with cross-functional teams to troubleshoot complex issues and en...
1 week ago
$75K - $115K *
Champion IT operations by leading a dynamic team to enhance systems, automate processes, and ensure seamless security, all while fostering a productive environment in a fast-paced tech landscape focus...
Today
DevOps Engineer/Technical Project Manager
$110K - $130K *
Shape the future of DevOps and SRE projects by leading engineering teams, driving CI/CD automation, and enhancing system observability to ensure operational excellence and stakeholder alignment...
Yesterday
Systems Engineer, Information Technology
$130K - $150K *
Unlock potential by leading IT systems engineering efforts in a hybrid environment. You'll manage infrastructure, safeguard data, and optimize tech resources, ensuring seamless operations and exceptio...
1 month ago
$89K - $135K *
Take ownership of preventive maintenance and troubleshooting for HITEC systems. Collaborate with teams to ensure effective field execution, customer communication, and operational discipline while mai...
1 week ago
$110K - $160K *
Lead day-to-day reliability for our SRE-DevOps team, ensuring production AWS environments are secure and well-documented. Collaborate on automation, incident response, and compliance while working ind...
1 week ago
Network Administrator, Intermediate
$78K - $120K *
Unlock your potential as a Network Administrator, enhancing global network infrastructure and supporting diverse users. Collaborate with experts to implement innovative solutions while ensuring cybers...
Today
$67K - $106K *
Analyze and support the full system life cycle for Nuclear Real-Time Systems. Collaborate with cross-functional teams to design, develop, and maintain application software, ensuring compliance with se...
Reposted 4 days ago
$80K - $95K *
Unlock your potential by driving HVAC modernization initiatives, building key relationships, and delivering innovative solutions. Leverage your technical expertise and commercial acumen to enhance ene...
5 days ago
Senior ITCR / Requirements Analyst
$79K - $122K *
Shape the future of IT capabilities by leading requirements analysis and advisory support for a Department of War agency. Collaborate with stakeholders to deliver data-driven insights and enhance ente...
Today
Senior ITCR / Requirements Analyst
$79K - $122K *
Join a team that empowers IT capabilities by leading analysis, requirements elicitation, and advisory support for a critical Department of War project. You'll mentor analysts and shape the ITSM develo...
3 weeks ago
Senior ITCR / Requirements Analyst
$79K - $122K *
Join a team that's at the forefront of IT capability requests, leading comprehensive analyses and advisory support for government projects. Mentor analysts while shaping requirements that drive succes...
3 weeks ago
Senior ITCR / Requirements Analyst
$79K - $122K *
Join a team that's driving innovation as you lead critical IT capability analysis, mentorship, and strategic decision-making. Utilize your expertise to enhance enterprise IT initiatives and deliver im...
3 weeks ago
Microsoft Identity & Directory Services Engineer
$95K - $115K *
Elevate your career by designing and managing enterprise identity solutions, ensuring security and scalability while driving modernization and operational excellence in a collaborative environment...
Today
What does an IT Support Engineer do?
An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.
What skills are important for IT Support Engineer jobs?
Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.
What qualifications do employers look for?
Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.
Do IT Support Engineers earn $100,000 or more?
Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.
How can I find an IT Support Engineer job on Ladders?
Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.