IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$95K - $115K *

Join a team that's dedicated to developing high-performance embedded software solutions. Collaborate with multidisciplinary teams to design, test, and optimize RF sensor products while mentoring junio...

Today

  •   Less than 5 years exp.  •   Aerospace & Defense

$100K - $130K *

Lead the charge in optimizing application delivery as a Senior Data Analyst, managing production support and enhancements while collaborating with cross-functional teams to drive data-driven solutions...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$79K - $89K *

Optimize IT support by resolving technical issues and enhancing client satisfaction. Engage in both onsite and remote troubleshooting, ensuring seamless operations and high service standards across di...

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Unlock potential by leading Agile teams as a hybrid Scrum Master/Software Engineer, driving Java development and facilitating Agile ceremonies to deliver high-quality software solutions in a dynamic e...

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$64K - $128K *

Execute hands-on Linux IT support and logistics operations in a dynamic environment. Collaborate with teams to manage technology assets, ensuring efficient operations that support mission-critical act...

Today

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Shape the future of technology by evaluating and analyzing S&T investments, developing data collection plans, and presenting project insights to leadership. Drive strategic alignment in experimental o...

1 month ago

  •   8 - 10 years exp.  •   Technical Services

$110K - $130K *

Unlock potential by leading a dynamic team in systems engineering, overseeing project performance, and delivering innovative solutions for Command and Control systems. Collaborate across disciplines t...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$87K - $114K *

Join a team that's dedicated to solving complex cloud and infrastructure issues. Leverage your extensive technical expertise to support North American clients while collaborating in a dynamic, fast-pa...

Ottawa, ONIn-Person

1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$87K - $114K *

Empower clients by diagnosing and resolving complex cloud and infrastructure issues. Collaborate within a dynamic team to maintain cutting-edge Ericsson Cloud products and enhance operational efficien...

Montreal, QCIn-Person

1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$120K - $135K *

Support large-scale enterprise network operations, serving as a trusted advisor in troubleshooting, upgrades, and migrations, while driving infrastructure improvements and maintaining high-performance...

Reposted yesterday

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$80K - $95K *

Manage IT operations to ensure stability and performance of enterprise technology. Troubleshoot issues, support cross-functional teams, and drive continuous improvement in a fast-paced environment, en...

2 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$77K - $91K *

Drive network excellence by configuring and troubleshooting enterprise LAN/WAN, firewalls, and SD-WAN solutions. Collaborate with teams to enhance performance and security, ensuring seamless connectiv...

Oakville, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $110K *

Reimagine customer support by owning technical cases from triage to resolution. Collaborate with teams to enhance product delivery and ensure successful outcomes for clients in the title insurance ind...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$79K - $105K *

Shape the future of service delivery by leading a dynamic service desk team, optimizing operations for utilities clients, and enhancing user experiences through effective incident management and proce...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Unlock potential by resolving complex technical issues for enterprise clients. Collaborate with teams to improve processes, enhance system performance, and drive customer satisfaction through effectiv...

New York, NYRemote

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$90K - $110K *

Join a team that's dedicated to enhancing network security across diverse environments. You'll implement, maintain, and troubleshoot critical network solutions while collaborating with senior engineer...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Optimize mission-critical payment systems by leading network operations, ensuring 99.999% uptime. Act as the go-to expert for complex infrastructure projects, troubleshooting, and enhancing security a...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Lead cross-functional product development and manufacturing initiatives, ensuring cost, quality, and performance objectives are met. Collaborate with teams to resolve challenges and drive continuous i...

Yesterday

  •   Less than 5 years exp.  •   Hospitality & Recreation

$88K - $105K *

Lead IT initiatives by developing programs, ensuring cutting-edge technologies, and overseeing teams in behavioral health settings. Collaborate with clients to assess needs and deliver optimal solutio...

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$180K - $270K *

Elevate your career by designing and managing systems that empower engineering teams to deliver code rapidly and reliably. Collaborate with cross-functional teams to enhance CI/CD pipelines and cloud...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$180K - $270K *

Join a team that's shaping the future of software delivery by designing and managing robust systems and infrastructure, enabling rapid, safe, and reliable code deployment across diverse environments...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Empower enterprise infrastructure by designing, supporting, and optimizing complex technology platforms. Collaborate with teams to enhance operational efficiency and ensure the stability and security...

1 week ago

  •   Less than 5 years exp.  •   Staffing

$80K - $120K *

Elevate operational excellence by providing Tier 2 engineering support for a mission-critical US Navy enterprise transport network, ensuring 24/7 availability and reliability through proactive mainten...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$140K - $170K *

Join a dynamic team to ensure stability and support for production technology services. Lead incident resolution and optimize operational practices while fostering a culture of development and collabo...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$125K - $188K *

Join a team that's dedicated to enhancing application support through strategic analysis and collaboration. You'll lead complex projects, influence technology integration, and drive innovative solutio...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.