IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$110K - $130K *

Lead the IT infrastructure function, ensuring reliability and service delivery across multiple sites. Manage teams and coordinate projects focused on network, cloud, and end-user computing while enhan...

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Serve as a trusted partner for Premium Support customers, using advanced troubleshooting skills to resolve complex technical issues and enhance system resilience. Collaborate with cross-functional tea...

Ontario, CARemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Discover innovative solutions as a Technical Sales Engineer, driving the sales process and collaborating with teams to deliver tailored optical technologies. Engage clients through presentations and d...

1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Transform customer experiences by leading technical sales processes, delivering tailored optical solutions, and fostering long-term relationships in a dynamic, collaborative environment focused on inn...

1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$85K - $95K *

Optimize your IT career by managing infrastructure and providing critical tech support while enhancing cybersecurity and user experiences across the organization. Join a dynamic environment and drive...

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$82K - $109K *

Elevate your career by joining a dynamic IT team dedicated to transforming banking technology. We're seeking skilled individuals to implement, support, and enhance application environments, driving in...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $120K *

Innovate technology solutions for portfolio construction and management. Collaborate in an Agile environment to enhance analytical capabilities, support decision-making, and drive continuous improveme...

Toronto, ONIn-Person

Reposted 2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$71K - $120K *

Explore innovative solutions by analyzing user requirements and leading design efforts. Provide technical guidance, ensure system integration, and develop key documentation, all while upholding the in...

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$71K - $120K *

Elevate your career by guiding system development and integration, analyzing requirements, and ensuring technical integrity across projects. Collaborate with stakeholders and lead design activities to...

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$171K - $225K *

Optimize system requirements and design through technical leadership, ensuring the integration of user needs and technology. Guide projects from conception to implementation while fostering communicat...

4 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$80K - $95K *

Innovate with us to design, configure, and maintain Linux and Windows systems for cutting-edge research projects, ensuring secure and efficient IT support while collaborating closely with researchers...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Drive the engineering of large-scale computing systems, collaborating across teams to deliver reliable hardware solutions while ensuring security compliance and automating tasks with scripting. Engage...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Unlock potential by diagnosing and resolving production incidents in critical applications, managing high-volume support requests, and producing comprehensive root cause analyses to enhance service de...

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $155K *

Join a team that's at the forefront of technical support, resolving complex issues and enhancing customer success. Collaborate across functions to drive support excellence and contribute to platform e...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$171K - $225K *

Drive progress at the forefront of systems engineering by analyzing user requirements and leading design initiatives. Collaborate closely with teams to integrate cutting-edge technology and ensure sys...

4 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$72K - $98K *

Lead the charge in providing critical IT support through system installation, maintenance, and troubleshooting in high-security environments, ensuring optimal functionality for mission-critical operat...

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $90K *

Champion IT infrastructure support by providing essential technical assistance and maintenance. Collaborate in a fast-paced environment to enhance user access, endpoint management, cybersecurity, and...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$112K - $175K *

Join us to architect and optimize enterprise network infrastructures, ensuring security and performance across LAN, WAN, and cloud environments. Lead modernization initiatives and collaborate with cro...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Join a team that provides advanced technical support for power generation equipment, enhancing service operations and technician development while ensuring peak performance of complex systems through...

4 weeks ago

  •   15+ years exp.  •   Energy & Utilities

$60K - $106K *

Contribute to enhancing IT support by implementing technology solutions, managing regional projects, troubleshooting complex issues, and improving team efficiency while expanding knowledge of software...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$76K - $150K *

Unlock innovative technology solutions by collaborating with cross-functional teams to design, develop, and enhance scalable integration solutions that drive business value and improve client experien...

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$76K - $150K *

Partner with us to drive innovative integration solutions, collaborating with cross-functional teams to enhance client experiences and deliver high-quality technology outcomes in a dynamic environment...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $110K *

Join us to monitor and manage job flows in a dynamic IT environment, ensuring seamless operations across mainframe and UNIX systems. Collaborate with teams to troubleshoot issues and enhance schedulin...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $160K *

Develop your career by engaging in critical system engineering tasks, working collaboratively with teams and users to ensure effective solutions, performance evaluation, and requirements management in...

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Lead comprehensive project management initiatives for technology infrastructure, coordinating with diverse stakeholders to ensure NYU IT standards and objectives are seamlessly integrated into all pha...

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.