IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.
Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.
Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.
IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.
Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.
Production Support Engineering Lead (opentext)
$140K - $160K *
Lead cross-functional teams to drive technology initiatives, ensuring operational stability and project delivery. Collaborate with stakeholders to align technology solutions with business goals while...
6 days ago
$110K - $130K *
Engineer scalable infrastructure for trading systems, focusing on automation and low-latency solutions. Collaborate with teams to troubleshoot and enhance performance, ensuring reliability and efficie...
6 days ago
Designated Technical Support Engineer, Ops
$120K - $175K *
Empower our Support team by analyzing metrics, enhancing AI tools, and driving operational excellence. Collaborate with cross-functional teams to optimize processes and improve customer experience thr...
1 week ago
$72K - $93K *
Join the Level 2 Team to deliver exceptional IT support, resolving desktop issues and enhancing client experiences through effective troubleshooting and collaboration with global support groups...
2 weeks ago
$72K - $93K *
Provide exceptional deskside IT support by resolving technical issues, collaborating with global teams, and ensuring top-notch customer service. Leverage your expertise in troubleshooting and client c...
2 weeks ago
Executive IT Services - Engineer III, Systems Infrastructure
$91K - $122K *
Lead the charge in providing executive-level IT support, ensuring seamless technology operations for high-ranking officials. Partner with executive teams to enhance productivity through effective trou...
Reposted 2 weeks ago
Network Administrator (Senior)
$103K - $218K *
Drive network security and infrastructure excellence by managing advanced firewalls, optimizing connectivity, and leading technical initiatives to support critical operations and enhance performance a...
3 days ago
$90K - $110K *
Explore innovative solutions in enterprise network engineering, managing complex infrastructures and ensuring secure multinational interoperability while collaborating with cross-functional teams to e...
3 days ago
Infrastructure / Cloud Operations Engineer
$120K - $145K *
Join a team that's redefining infrastructure architecture and modernization. Lead initiatives across datacenter, cloud, and networking platforms while driving automation and security standards to enha...
6 days ago
Sr. Network Engineer (Cisco & Network Security)
$110K - $130K *
Drive the design, implementation, and management of advanced network solutions, ensuring optimal performance and security. Collaborate with teams to troubleshoot issues and enhance network infrastruct...
6 days ago
Senior Tech Support Specialist
$115K - $135K *
Lead the charge in providing expert IT support to senior executives, ensuring seamless technology operations and rapid issue resolution while maintaining confidentiality and professionalism in a fast...
1 week ago
Senior Software Support Analyst
$90K - $120K *
Champion user experience by diagnosing software issues, enhancing workflows, and mentoring junior staff. Collaborate with engineering to improve system reliability and create standardized documentatio...
Yesterday
Software Engineer, Integrations Delivery & Support
$148K - $190K *
Unlock your potential as you build and maintain integrations that connect security tools to enhance customer workflows. Collaborate with a dynamic team to design, deliver, and support reliable solutio...
2 weeks ago
$66K - $104K *
Optimize cloud infrastructure operations by maintaining and troubleshooting servers, collaborating with vendors, and ensuring operational effectiveness. Contribute to day-to-day management while enhan...
Reposted 2 weeks ago
$66K - $104K *
Join a team that's dedicated to optimizing server operations and lifecycle management. You'll coordinate provisioning, troubleshoot issues, and collaborate with vendors to ensure seamless service deli...
1 week ago
DevOps Engineer (Hybrid) - 30762
$100K - $130K *
Unlock potential by driving cloud infrastructure and automation solutions. Collaborate with development teams to enhance deployment processes, ensuring reliability and scalability in a dynamic hybrid...
2 days ago
$80K - $95K *
Elevate your career by driving reliability and maintenance programs for cutting-edge robotics. Collaborate cross-functionally to analyze failures, develop preventative strategies, and ensure optimal f...
Yesterday
ManageEngine ITSM Administrator / Automation Engineer
$95K - $115K *
Manage and optimize the ManageEngine ITSM environment, driving automation and enhancing service delivery. Collaborate across teams to improve ITIL processes and ensure platform stability, security, an...
6 days ago
Security Support Specialist (Mid)
$77K - $87K *
Elevate security operations by providing advanced support, enhancing program efficiency, and mentoring junior staff. Collaborate with stakeholders to ensure compliance and improve personnel security p...
Reposted 2 weeks ago
IT Manager - EFM IT Sales Tools
$100K - $120K *
Join a team that's shaping the future of IT solutions, leading software development projects, and enhancing customer engagement through innovative applications. Drive growth and foster a collaborative...
1 week ago
Executive Technical Support, IT Service Desk
$88K - $108K *
Optimize executive technology experiences by providing high-touch IT support. In this role, you'll deliver personalized assistance to senior leadership, ensuring seamless technology use in corporate a...
Reposted 2 weeks ago
Senior Field Engineer - Stamford, CT
$110K - $130K *
Join a team that's driving innovation in Managed Services: as a Senior Field Engineer, you'll provide technical leadership and hands-on support for Microsoft environments, enhancing client infrastruct...
Reposted 2 weeks ago
$80K - $85K *
Support and enhance IT operations by providing comprehensive technical assistance to users across various platforms, ensuring minimal downtime and efficient service delivery in a fast-paced retail env...
Reposted 2 weeks ago
ServiceNow Developer - SPM (390)
$110K - $130K *
Tackle ServiceNow development and configuration in a federal environment. Lead the implementation of the Strategic Portfolio Management module and collaborate with stakeholders to enhance portfolio vi...
3 weeks ago
ServiceNow Developer - SPM (390)
$110K - $130K *
Lead the design and development of ServiceNow solutions to enhance portfolio management capabilities, aligning them with federal standards while collaborating with cross-functional teams to drive effi...
3 weeks ago
What does an IT Support Engineer do?
An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.
What skills are important for IT Support Engineer jobs?
Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.
What qualifications do employers look for?
Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.
Do IT Support Engineers earn $100,000 or more?
Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.
How can I find an IT Support Engineer job on Ladders?
Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.