IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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1
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$140K - $160K *

Lead cross-functional teams to drive technology initiatives, ensuring operational stability and project delivery. Collaborate with stakeholders to align technology solutions with business goals while...

6 days ago

  •   8 - 10 years exp.  •   Staffing

$110K - $130K *

Engineer scalable infrastructure for trading systems, focusing on automation and low-latency solutions. Collaborate with teams to troubleshoot and enhance performance, ensuring reliability and efficie...

6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $175K *

Empower our Support team by analyzing metrics, enhancing AI tools, and driving operational excellence. Collaborate with cross-functional teams to optimize processes and improve customer experience thr...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$72K - $93K *

Join the Level 2 Team to deliver exceptional IT support, resolving desktop issues and enhancing client experiences through effective troubleshooting and collaboration with global support groups...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$72K - $93K *

Provide exceptional deskside IT support by resolving technical issues, collaborating with global teams, and ensuring top-notch customer service. Leverage your expertise in troubleshooting and client c...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$91K - $122K *

Lead the charge in providing executive-level IT support, ensuring seamless technology operations for high-ranking officials. Partner with executive teams to enhance productivity through effective trou...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$103K - $218K *

Drive network security and infrastructure excellence by managing advanced firewalls, optimizing connectivity, and leading technical initiatives to support critical operations and enhance performance a...

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $110K *

Explore innovative solutions in enterprise network engineering, managing complex infrastructures and ensuring secure multinational interoperability while collaborating with cross-functional teams to e...

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Join a team that's redefining infrastructure architecture and modernization. Lead initiatives across datacenter, cloud, and networking platforms while driving automation and security standards to enha...

6 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Drive the design, implementation, and management of advanced network solutions, ensuring optimal performance and security. Collaborate with teams to troubleshoot issues and enhance network infrastruct...

6 days ago

  •   Less than 5 years exp.  •   Business Services

$115K - $135K *

Lead the charge in providing expert IT support to senior executives, ensuring seamless technology operations and rapid issue resolution while maintaining confidentiality and professionalism in a fast...

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$90K - $120K *

Champion user experience by diagnosing software issues, enhancing workflows, and mentoring junior staff. Collaborate with engineering to improve system reliability and create standardized documentatio...

Mississauga, ONIn-Person

Yesterday

  •   5 - 7 years exp.  •   Real Estate & Construction

$148K - $190K *

Unlock your potential as you build and maintain integrations that connect security tools to enhance customer workflows. Collaborate with a dynamic team to design, deliver, and support reliable solutio...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$66K - $104K *

Optimize cloud infrastructure operations by maintaining and troubleshooting servers, collaborating with vendors, and ensuring operational effectiveness. Contribute to day-to-day management while enhan...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$66K - $104K *

Join a team that's dedicated to optimizing server operations and lifecycle management. You'll coordinate provisioning, troubleshoot issues, and collaborate with vendors to ensure seamless service deli...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $130K *

Unlock potential by driving cloud infrastructure and automation solutions. Collaborate with development teams to enhance deployment processes, ensuring reliability and scalability in a dynamic hybrid...

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Elevate your career by driving reliability and maintenance programs for cutting-edge robotics. Collaborate cross-functionally to analyze failures, develop preventative strategies, and ensure optimal f...

Yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Manage and optimize the ManageEngine ITSM environment, driving automation and enhancing service delivery. Collaborate across teams to improve ITIL processes and ensure platform stability, security, an...

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$77K - $87K *

Elevate security operations by providing advanced support, enhancing program efficiency, and mentoring junior staff. Collaborate with stakeholders to ensure compliance and improve personnel security p...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $120K *

Join a team that's shaping the future of IT solutions, leading software development projects, and enhancing customer engagement through innovative applications. Drive growth and foster a collaborative...

1 week ago

  •   5 - 7 years exp.  •   Transportation

$88K - $108K *

Optimize executive technology experiences by providing high-touch IT support. In this role, you'll deliver personalized assistance to senior leadership, ensuring seamless technology use in corporate a...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$110K - $130K *

Join a team that's driving innovation in Managed Services: as a Senior Field Engineer, you'll provide technical leadership and hands-on support for Microsoft environments, enhancing client infrastruct...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $85K *

Support and enhance IT operations by providing comprehensive technical assistance to users across various platforms, ensuring minimal downtime and efficient service delivery in a fast-paced retail env...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Tackle ServiceNow development and configuration in a federal environment. Lead the implementation of the Strategic Portfolio Management module and collaborate with stakeholders to enhance portfolio vi...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the design and development of ServiceNow solutions to enhance portfolio management capabilities, aligning them with federal standards while collaborating with cross-functional teams to drive effi...

Arlington, VARemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.