IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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1
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$79K - $106K *

Join a team that's dedicated to providing exceptional technical support, managing complex customer issues, and collaborating with engineering teams to enhance product efficiency and compliance in a dy...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Inspire client satisfaction by managing relationships, overseeing service delivery, and leading teams to ensure high standards and compliance. Drive revenue growth through optimization and process imp...

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Champion a global network's performance and resilience by supporting and enhancing critical infrastructure across diverse environments, collaborating with senior engineers to drive innovation and oper...

6 days ago

  •   Less than 5 years exp.  •   Staffing

$120K - $145K *

Drive exceptional customer experiences by resolving complex technical issues while collaborating with cross-functional teams. Thrive in a fast-paced environment that values problem-solving and custome...

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $152K *

Join us to empower technical support excellence, driving system performance and customer satisfaction through effective troubleshooting, documentation, and collaboration with engineering teams on inno...

3 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Transform systems engineering by overseeing project teams and delivering comprehensive support across multiple technical domains, ensuring optimal performance and compliance with government standards...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Unlock potential by developing and enhancing complex software systems. Collaborate with teams to analyze requirements, debug software, and implement solutions that meet performance standards in a dyna...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Elevate enterprise IT infrastructure by managing cloud, networking, and security systems. Lead upgrades, mentor staff, and enhance cybersecurity while collaborating with a global team to drive impactf...

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$90K - $110K *

Empower our global technology infrastructure by managing and optimizing IT systems, cloud services, and cybersecurity initiatives. Collaborate with a talented team to drive digital transformation and...

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Drive enterprise IT infrastructure and security initiatives, optimizing cloud and networking environments while mentoring support staff and leading technology upgrades to enhance organizational perfor...

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$95K - $115K *

Unlock your potential as you lead IT initiatives, enhance client partnerships, and drive technology solutions across diverse environments. Collaborate with a dynamic team to deliver exceptional servic...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$66K - $196K *

Transform data into actionable insights by leading telemetry-driven projects. Collaborate across teams to establish KPIs, identify trends, and enhance decision-making through advanced analytics and da...

Yesterday

  •   Less than 5 years exp.  •   Business Services

$63K - $169K *

Transform data into actionable insights by integrating telemetry across various domains. Lead the design of dashboards and analytics to drive data-driven decisions, establish KPIs, and enhance service...

Yesterday

  •   Less than 5 years exp.  •   Business Services

$70K - $196K *

Transform data into actionable insights by integrating telemetry across various domains. Lead the design of dashboards and analytics to drive service improvements and data-driven decisions, establishi...

Yesterday

  •   Less than 5 years exp.  •   Business Services

$63K - $169K *

Unlock potential by leading data-driven transformations that integrate telemetry insights across operational and employee experience domains, establishing KPIs and enabling informed decision-making th...

Yesterday

  •   Less than 5 years exp.  •   Business Services

$59K - $156K *

Drive impactful digital transformations by delivering telemetry-driven insights. Collaborate across teams to establish KPIs, identify trends, and enable data-driven decision-making through advanced an...

Yesterday

  •   Less than 5 years exp.  •   Business Services

$63K - $169K *

Lead the charge in delivering telemetry-driven insights by integrating diverse data sources. Establish KPIs, identify trends, and enable data-driven decision-making through advanced analytics and dash...

Yesterday

  •   Less than 5 years exp.  •   Business Services

$70K - $196K *

Join a team that's transforming data into actionable insights through telemetry-driven analytics. Leverage your expertise in digital experience monitoring and data integration to enhance service deliv...

Yesterday

  •   Less than 5 years exp.  •   Business Services

$130K - $156K *

Lead the charge in delivering telemetry-driven insights by integrating diverse data sources. Establish KPIs, identify trends, and enable data-driven decision-making through advanced analytics and dash...

Yesterday

  •   Less than 5 years exp.  •   Business Services

$63K - $169K *

Drive impactful digital transformations by delivering telemetry-driven insights, establishing KPIs, and enabling data-driven decision-making through advanced analytics and dashboards. Collaborate acro...

Yesterday

  •   Less than 5 years exp.  •   Business Services

$130K - $156K *

Lead the charge in delivering telemetry-driven insights by integrating diverse data sources, establishing KPIs, and enabling data-driven decision-making through advanced analytics and dashboards to en...

Yesterday

  •   Less than 5 years exp.  •   Business Services

$63K - $169K *

Elevate your career by driving data-driven insights through telemetry integration. Collaborate on establishing KPIs, identifying trends, and enhancing service improvements with analytics and dashboard...

Yesterday

  •   Less than 5 years exp.  •   Business Services

$68K - $196K *

Champion data-driven transformations by integrating telemetry insights across operations, endpoints, and employee experiences. Establish KPIs, identify trends, and enable decision-making through advan...

Yesterday

  •   Less than 5 years exp.  •   Business Services

$70K - $196K *

Engage in transformative projects by delivering telemetry-driven insights, integrating diverse data sources, and enabling data-driven decision-making through analytics and dashboards. Drive service im...

Yesterday

  •   Less than 5 years exp.  •   Business Services

$70K - $196K *

Elevate your career by delivering data-driven insights through telemetry integration, establishing KPIs, and enabling analytics for informed decision-making. Collaborate with teams to enhance digital...

Yesterday

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.