Technical Customer Support Engineer Jobs in San Jose, CA

Engage as a trusted advisor, leveraging your technical expertise in mobile SDKs to drive customer success, optimize HERE's location products, and resolve complex issues throughout their lifecycle. You...

Take ownership of customer technical support by resolving issues, building automation, and liaising between teams. Your problem-solving skills will help create an efficient support infrastructure whil...

Support complex VMstore product issues as the L3 escalation point, ensuring rapid resolution and strong customer advocacy. Leverage deep technical expertise to collaborate with engineering, maintainin...

Collaborate to drive technical issue resolution and enhance support systems while serving enterprise clients across our AI platform, ensuring seamless communication and operational excellence in a fas...

Take ownership of technical support for customers, driving timely resolutions by collaborating with stakeholders. Leverage expertise in APIs and databases while enhancing customer satisfaction through...

Drive technical support excellence by resolving complex integration issues, guiding developers, and crafting documentation that enhances customer experience and product development. Shape the future o...

Take ownership of customer success by leading technical implementations, fostering relationships with engineering teams, and driving product value through feedback. Contribute insights that shape our...

Innovate at the intersection of media and technology by providing high-level technical support, troubleshooting multi-service network products, and collaborating closely with customers and teams to en...

Champion customer satisfaction by delivering expert technical support, collaborating with teams, and managing product escalations. Drive customer experience initiatives and create effective communicat...

As a Technical Support Engineer at Vanta, you will be responsible for resolving complex technical issues for customers and serving as the final escalation point for the support team. You will collabor...

Lead a team of Technical Customer Support Engineers to enhance partner API onboarding, ensuring reliability and high-quality support. Collaborate with cross-functional teams to foster a seamless techn...

Deliver expert technical support for semiconductor handler and prober equipment, solving complex issues to enhance customer satisfaction. Train clients and engineers while managing escalations and lia...

Support customer success by triaging and resolving technical issues, collaborating cross-functionally to enhance processes, and building knowledge resources. Help shape an effective support experience...

Contribute to our customer support team by triaging issues, debugging technical problems, and collaborating across functions. Help us improve workflows and documentation while enhancing user experienc...

Join our team to tackle complex technical challenges while enhancing customer experience through collaboration and best practices in a dynamic cloud environment. Make an impact by driving innovative s...

Lead the charge in delivering expert technical support for deployments and upgrades, while ensuring knowledge sharing and collaboration across teams to enhance customer experiences and drive improveme...

Manage complex technical escalations for VMstore products, providing expert resolution and preventing issues in high-pressure environments, while advocating for customer needs to engineering and ensur...

Deliver advanced troubleshooting and engineering support for robotic systems, liaising between technical teams and services. Focused on quality improvement processes, service documentation, and cross...

Drive technical support and engineered solutions, enhancing customer satisfaction with PWT products. Collaborate with partners and consulting engineers to ensure safety and compliance while meeting di...

Lead and innovate as you shape and manage an L1 Support Engineering team, optimizing technical resolutions for enterprise clients. Engage directly with core engineering to enhance service delivery and...

Deliver innovative solutions by diagnosing and troubleshooting complex Hardware and Software issues, collaborating effectively with teams, and enhancing system performance in a dynamic work environmen...

Elevate customer outcomes by serving as a trusted technical advisor, managing complex data integrations and enhancing client relationships through strategic support and advocacy in a fast-paced SaaS e...

Join a team that's dedicated to solving customer technical issues with urgency. Collaborate across teams and manage multiple projects while enhancing our cloud-connected technology offerings for an ou...

Launch operational efficiencies by bridging gaps between Engineering and Customer Experience. Diagnose complex issues, execute backend fixes, and enhance production support using AI and API technologi...

Collaborate with clients to diagnose network issues, provide solutions, and enhance security protocols through technical support and analysis. Utilize engineering expertise for effective troubleshooti...