Director, Customer Experience Jobs in Mirabel, QC

Transform customer experience by leveraging AI to build a real-time customer insights platform. Drive data-driven decision-making and optimize customer journeys through effective program management an...

Drive strategic client success by managing multi-million-dollar portfolios, mentoring teams, and expanding client engagement while ensuring seamless delivery and aligning business goals with exception...

Unlock potential by leading strategic CX operations to drive retention, enhance customer experience, and optimize cross-functional initiatives, ensuring data integrity and scalable processes for measu...

Lead the charge in transforming payment operations, optimizing transaction processing, and enhancing customer experience for a global financial services firm. Drive strategic initiatives to improve pa...

Transform customer support by leading a 150+ global team, deploying AI agents, and building a world-class service model. Drive proactive engagement, develop innovative strategies, and serve as the voi...

Champion a culture of innovation as a strategic partner to senior leaders, driving organizational design, workforce strategies, and AI-led insights to foster high-performing, engaged teams in a fast-p...

Grow your career with a dynamic role that shapes digital strategies, deepens client relationships, and delivers transformative solutions for major telecom clients, all while leading high-performing te...

Lead the charge in delivering transformative digital strategies for top-tier clients, forming executive partnerships and developing market-ready products that foster innovation and drive revenue growt...

Manage and optimize customer journeys through CRM strategies across email, SMS, and loyalty programs. Lead automation initiatives, analytics reporting, and cross-functional collaboration to enhance cu...

Unlock enterprise data potential by leading the Data Product Team to create a unified, AI-ready data ecosystem. Drive strategies that transform data assets into actionable insights and enhance operati...

Lead the charge in maximizing customer value and retention through strategic team leadership and operational excellence. Drive performance across diverse customer success managers while fostering coll...

Empower clients by analyzing credit information to support lending decisions in Commercial banking. Drive optimal loan structures and maintain exceptional client relationships while minimizing risk ex...

Help us shape the Support RevOps roadmap, optimizing case management and integrations to enhance agent efficiency and customer experience while partner with our leadership teams for strategic improvem...

Join a team that's driving transformation and continuous improvement in Group Benefits Operations. Lead innovative low-code solutions and enhance operational efficiencies, while mentoring a high-perfo...

Elevate enterprise success by serving as a trusted advisor for post-sales technical support. Help customers achieve their business goals through effective adoption and optimization of Nutanix solution...

Elevate your leadership by driving People & Culture initiatives, enhancing employee experience, and implementing strategic HR operations across a diverse, purpose-driven team. Lead transformative HR p...

Transform the HR function by leading talent strategies and HR initiatives to enhance workforce development, employee experience, and organizational effectiveness while ensuring compliance with best pr...

Drive your career forward by leading client programs, managing teams, and delivering projects efficiently. This role requires fostering client relationships while ensuring top-notch project execution...

Empower innovative user experiences by leading a high-performing UX/UI team. Drive digital strategies and ensure cohesive designs across platforms, enhancing brand stories and maximizing conversions t...

Elevate your career by leading product strategy for Market Access solutions, transforming complex healthcare dynamics into actionable insights for clients. Partner with cross-functional teams to drive...

Drive comprehensive credit analysis for a diverse portfolio, ensuring client satisfaction while adhering to risk management and regulatory compliance. Innovate lending solutions and build lasting clie...

Transform product design by leading a dynamic team to simplify complex workflows. Drive AI integration and ensure quality while partnering with Product and Engineering to enhance user experiences in B...

Transform payment operations in a high-impact leadership role, driving automation and efficiency across global jurisdictions while managing a diverse team and enhancing customer experiences...

Shape the future of program management by leading complex technical initiatives. Oversee all stages of large-scale project implementations, ensuring seamless coordination among cross-functional teams...

Join a dynamic team as you take ownership of complex, large-scale programs, driving strategy and execution across cross-functional areas. Lead diverse projects, cultivate relationships, and implement...