Director, Customer Success Jobs in Washington, DC

Unlock potential by designing automated customer journeys and scalable programs that drive engagement, retention, and operational efficiency through cross-functional collaboration and data-driven insi...

Shape the future of global compensation strategies by driving analytics, policy governance, and scalable operations. Collaborate cross-functionally to enable competitive pay, enhance talent retention...

Empower enterprise customer success by managing relationships, driving product adoption, and providing technical support. Collaborate with stakeholders to achieve measurable outcomes and improve user...

Grow your career with our remote Customer Success Manager role, driving user engagement and satisfaction for Veterans Affairs data modernization initiatives while collaborating across teams to enhance...

Drive sales excellence by leading and developing a team of Account Executives. Utilize your healthcare technology experience to enhance team performance, manage pipelines, and implement effective coac...

Champion a data-driven Customer Success program that enhances retention, proactively identifies risks, and efficiently engages a diverse customer base through innovative workflows and analytics. Lead...

Drive strategic technology leadership for customer engagement, overseeing multi-platform delivery across sales, service, and marketing. Collaborate with business leaders to align technology roadmaps w...

Advance your career by building a global partner strategy to enhance partnerships across diverse business units. Drive new partner acquisition and improve existing relationships to achieve significant...

Unlock your potential as you lead impactful travel and expense modernization initiatives, driving innovation and enhancing customer experiences for government agencies through collaboration and functi...

Accelerate customer success as a trusted advisor, guiding enterprise accounts to achieve their business goals through strategic relationship management, data-driven insights, and cross-functional coll...

Join a team that's reshaping marketing planning and operations. As a key leader, you will drive strategic alignment, enhance budget management, and streamline cross-functional workflows. Influence ini...

Unlock growth by leading the Employer Growth Team to enhance sales, drive operational excellence, and establish Propelus as the go-to partner for healthcare organizations. This strategic role combines...

Drive high-impact commercial initiatives and forge strategic partnerships, enhancing execution and insights across stakeholders. Collaborate cross-functionally to deliver results while shaping growth...

Drive customer support excellence by managing a frontline team to ensure timely resolutions, operational efficiency, and a culture of continuous improvement, paving the way for stellar service in heal...

Elevate the success and growth of strategic B2B2C partnerships by managing partner programs from evaluation to scaling, while collaborating cross-functionally to ensure operational excellence and outs...

Lead the charge in product strategy for employer onboarding and member enrollment, ensuring efficiency and accuracy across client operations. Collaborate with engineering and various stakeholders to e...

Lead the charge in enterprise sales within the Life, Annuities & Health sector, driving growth through strategic customer relationships and complex software sales. Own the full sales cycle from prospe...

Empower customer success by managing relationships to maximize value from geospatial solutions. Collaborate with teams to drive retention and growth while adapting strategies to meet diverse client ne...

Champion operational excellence by leading membership status determinations and reconciliations. Ensure accurate, compliant financial operations while optimizing workflows with AI tools to deliver sea...

Champion operational excellence by leading membership status determinations, ensuring accuracy and compliance while driving improvements and utilizing AI tools to optimize workflows in a fast-paced, i...

Lead a team of Managed Services consultants focused on client satisfaction and operational excellence. Drive talent development, oversee resource allocation, and enhance service delivery in a dynamic...

Reimagine customer engagement by leading initiatives that enhance service delivery and optimize operational processes. This role spans cross-functional teams and drives impactful strategies for increa...

Drive strategic delivery excellence across a $55M telecom portfolio, leading complex engineering programs while fostering client engagement and operational innovation. Elevate team performance and inf...

Unlock potential by serving as a strategic advisor to senior client leaders in healthcare. Drive consultative solutions, foster relationships, and influence executive strategy while maximizing the imp...

Advance your career by managing enterprise accounts, driving adoption, and ensuring satisfaction through strategic partnerships and hands-on customer engagement. Collaborate cross-functionally to deli...