Director, Customer Success Jobs in Washington, DC

Optimize AI adoption as a trusted advisor for enterprise customers. Leverage your business acumen and technical expertise to drive engagement, uncover opportunities, and maximize the value of AI solut...

Unlock your potential as a Customer Success Manager, where you’ll cultivate long-term client relationships, drive satisfaction, and provide strategic insights to ensure clients maximize their use of o...

Join us to drive merchant success and revenue growth through strategic relationship management and cross-functional collaboration, ensuring optimal performance of partnerships and delivering exception...

Help us drive AI adoption and create strategic partnerships with clients to maximize the potential of our products, ensuring customer success and satisfaction through effective change management and o...

Unlock your potential as a strategic advisor, guiding organizations to leverage innovative Appian technologies, enhancing customer success through collaborative engagement, business alignment, and pro...

Tackle customer success challenges as you build relationships with key clients. Drive adoption and retention of analytical solutions in academia and government sectors, while aligning with sales for e...

Lead the charge in delivering exceptional IT infrastructure support while managing a dynamic team of technicians. Enhance service delivery, troubleshoot complex issues, and ensure quality performance...

Drive customer success by cultivating relationships with strategic accounts, ensuring satisfaction, retention, and growth. You will be the executive liaison managing comprehensive account health and o...

Transform customer onboarding by leading a high-performing team to optimize software adoption and payment utilization while enhancing the customer experience and driving revenue growth. Collaborate cr...

Lead the charge in fostering dynamic relationships with strategic healthcare partners. This role requires navigating complex client ecosystems, influencing decisions, and driving collaborative innovat...

Drive successful delivery of innovative solutions for MSOs and broadband providers. Collaborate with internal and external teams to execute product initiatives from concept to rollout, ensuring they m...

Shape customer success initiatives by guiding enterprise clients through their entire engagement, ensuring maximum value and satisfaction. Drive retention, renewals, and growth through strategic relat...

Join a team that's dedicated to driving client success by enhancing program value, expanding business opportunities, and building strong relationships across senior stakeholders in a dynamic managed s...

Empower the customer success strategy for our organization by engaging key clients, leading program design, and optimizing performance metrics. Drive growth initiatives and influence high-level strate...

Empower our diverse customer base by delivering high-quality support and fostering enduring relationships. Drive engagement through strategic insights and tailored solutions, ensuring customer success...

Champion the evolution of shared services in a key product platform, leading a dedicated team while ensuring scalable and secure experiences. Collaborate across functions to deliver cutting-edge ident...

Lead the charge in transforming client delivery with innovative project execution across multiple financial technology products, ensuring high-quality outcomes and exceptional client relationships whi...

Champion client success by optimizing relationships, driving platform adoption, and delivering measurable value. Collaborate with cross-functional teams to ensure customer satisfaction and long-term g...

Lead customer success programs from onboarding to adoption, ensuring smooth collaboration among engineering, product, and client teams. Drive accountability, maintain clarity, and deliver measurable v...

Join a team that supports client success by managing relationships, driving revenue growth, and ensuring product adoption of our MIP platform. Collaborate with partners and internal teams to enhance c...

Manage high-value client relationships to ensure exceptional service, drive growth, and act as a trusted advisor. Collaborate cross-functionally to develop tailored engagement strategies and influence...

Advance growth and retention for strategic enterprise clients by leading complex expansions and renewals. Foster deep relationships with stakeholders to align solutions with critical initiatives and d...

Lead and innovate Tapcheck's Customer Success strategy across support, onboarding, and account management, driving retention and revenue growth while developing a high-performing team in a fast-paced...

Shape the future of Customer Success by partnering with executives to enhance operational effectiveness, drive strategic initiatives, and transform complex data into actionable insights that inform de...

Lead the charge in driving client success, creator operations, and acquisition. Oversee a team focused on cultivating partnerships and enhancing operational efficiency for profitable growth in a dynam...