Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

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$70K - $95K *

Lead the charge in successful project implementations, ensuring timely delivery and client training. Collaborate with cross-functional teams to optimize outcomes and enhance client satisfaction throug...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$185K - $344K *

Accelerate progress at the national level by leading cross-functional teams to enhance Medical Expert engagement strategies, cultivate collaboration, and drive impactful marketing initiatives across t...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$104K - $130K *

Shape the future of clinical operations by managing and enhancing cardiology services. Oversee implementation, quality management, and staff performance while supporting sales through site assessments...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$127K - $160K *

Join a dynamic team as you lead complex cybersecurity projects, drive strategies, and build strong client relations to expand transformational work in a collaborative environment focused on innovation...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$134K - $230K *

Innovate the delivery of health benefits by leading software engineering efforts. Drive AI/ML strategies and streamlined processes to enhance healthcare accessibility and improve user experiences for...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Healthcare

$134K - $230K *

Lead engineering teams to deliver innovative healthcare tech solutions utilizing cloud and AI/ML. Collaborate with diverse stakeholders to enhance patient outcomes, while driving compliance and operat...

US-AnywhereRemote

4 days ago

  •   11 - 15 years exp.  •   Healthcare

$176K - $294K *

Drive impactful vaccine launches through strategic policy and advocacy execution. As a key advisor, ensure field medical readiness and integrate essential insights across cross-functional teams for su...

US-AnywhereRemote

4 days ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$100K - $231K *

Lead the development and execution of scalable provider recruitment and onboarding strategies across a complex healthcare environment, ensuring alignment with enterprise priorities while enhancing the...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Healthcare

$335K *

Join a team that drives growth by expanding relationships with major customers. You'll leverage B2B sales strategies, develop tailored solutions, and engage executive stakeholders to maximize Miro's c...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$138K - $165K *

Champion your career with this dynamic remote role, supporting customers through their life insurance journey. Leverage your sales expertise to personalize coverage, drive conversions, and provide exc...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $150K *

Drive operational excellence in field operations and last mile logistics. Leverage strategic insights and hands-on execution to enhance service quality and member experiences across a diverse outsourc...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$117K - $195K *

Accelerate progress at impactful business transformation projects as you lead cross-functional teams in program execution, ensuring alignment with strategic goals and delivering on time and within sco...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$115K - $155K *

Unlock potential by driving sales growth and fostering client relationships in the biopharmaceutical CMC landscape. Lead strategic initiatives, manage sales cycles, and collaborate cross-functionally...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$160K - $190K *

Engage with technology advertisers to drive revenue growth through strategic account management and innovative marketing solutions. Leverage your sales expertise to build lasting client relationships...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$150K - $180K *

Join a team that's redefining accounting excellence by leading a talented organization and modernizing processes to ensure accurate, timely financial reporting while driving operational effectiveness...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$90K - $120K *

Empower clinical excellence by leading a high-performing team of CRAs, ensuring operational oversight and quality in clinical trials, while fostering talent development and collaboration across functi...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$110K - $137K *

Lead the Customer Support Center for the Americas, focusing on high-quality service, operational efficiency, and team management while driving impactful customer and technical solutions across the reg...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$110K - $137K *

Elevate customer support excellence by leading regional teams to enhance service operations, improve key performance metrics, and drive cross-functional collaboration for superior customer satisfactio...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$95K - $135K *

Lead the charge in transformative social media intelligence, guiding cross-functional teams to deliver insights-driven strategies for top-tier clients, ensuring project success with a focus on collabo...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$120K - $150K *

Join a team that's shaping the future of identity security through AI-driven product operations. Drive cross-functional initiatives, build automated workflows, and enhance product strategies for world...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $137K *

Oversee customer support operations across the Americas, enhancing service quality and team performance while driving technical escalations and operational efficiency. Play a pivotal role in implement...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Food & Beverages

$184K - $249K *

Join a dynamic team to lead strategic brand initiatives for a groundbreaking oncology product, overseeing multi-functional collaborations to drive marketing excellence and enhance patient outcomes in...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$100K - $130K *

Lead the charge in shaping AI-driven customer experiences by architecting secure, scalable Google Cloud solutions. Play a vital role in innovation, driving advancements in conversational AI to enhance...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Lead the architecture and technical development of innovative Google Cloud solutions. Ensure scalable and secure implementations while driving customer experience transformation through advanced conve...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Lead the charge in revolutionizing healthcare delivery by owning the entire product ecosystem. Drive innovation across patient applications, clinician workflows, and AI integrations to shape impactful...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.