Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

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$87K - $105K *

Transform the consultant recruitment process by leading full lifecycle efforts, building robust talent pipelines, and aligning consultant capabilities with client needs for successful placements...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Staffing

$110K - $120K *

Accelerate product development by leading end-to-end processes, integrating advanced technologies, and driving outcomes across a suite of digital solutions for legal service operations, while ensuring...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Legal & Accounting

$150K - $180K *

Lead the charge in operational excellence by aligning strategic priorities with actionable plans across diverse teams, enhancing client success and driving growth through effective project leadership...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Hospitals & Medical Centers

$125K - $150K *

Elevate your career as a Senior Product Manager, leading product features from concept to launch, collaborating with cross-functional teams to innovate solutions that meet customer needs and drive mar...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$99K - $125K *

Lead the charge in driving customer growth for our Insurance business through strategic marketing programs that enhance retention and expand relationships. Collaborate across teams to achieve measurab...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Finance & Insurance

$174K - $273K *

Transform the future of engineering by leading high-performing teams to innovate AI tooling and infrastructure, enhancing effectiveness and reliability across developer workflows while fostering a cul...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Champion enterprise support excellence by architecting a new function, diagnosing complex issues across security identity stacks, automating workflows, and driving customer success in a high-impact, c...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Oversee and innovate the performance, strategy, and governance of a multi-channel contact center, leading a dynamic team to drive operational excellence across diverse markets while enhancing customer...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$105K - $180K *

Support strategic growth and retention for top-tier accounts while mentoring others. Collaborate closely with cross-functional teams to drive innovative solutions and foster executive relationships th...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$125K - $150K *

Join a team that's driving growth through strategic partnerships in the Public Sector. You will lead the execution of joint go-to-market strategies, elevate sales efforts, and coordinate with cross-fu...

US-AnywhereRemote

Reposted 1 month ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$201K - $251K *

Drive operational excellence, cross-functional alignment, and key strategic initiatives in market access. Collaborate with leadership to translate priorities into actionable plans and ensure effective...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$168K - $219K *

Join a team that's driving innovation in technical sales, helping clients solve complex engineering challenges through tailored solutions and strategic guidance, while enhancing product offerings base...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $180K *

Inspire brand evolution by leading cohesive communications and strategic initiatives. Oversee a creative team and partnerships in delivering a unified brand narrative that captivates diverse audiences...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Media

$262K - $393K *

Oversee clinical reviews and collaborate with medical teams to ensure optimal service utilization, enhancing patient care quality while ensuring compliance with regulatory guidelines and internal stan...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Healthcare

$130K - $160K *

Drive growth by identifying market opportunities and building strategic insights. Lead cross-functional collaboration to establish product direction, define market problems, and optimize pricing strat...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Empower enterprises by transforming digital operations with cutting-edge solutions. Collaborate with C-suite leaders and engineering teams to shape strategies that optimize resilience, automation, and...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$91K - $110K *

Pioneer the future of healthcare revenue management by leading payor strategy, optimizing billing processes, and enhancing cash flow performance. Oversee a collaborative team to drive strategic growth...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$143K - $205K *

Shape the future of healthcare by driving customer success with innovative technical solutions across the US Eastern and Central territories. Enhance engagement, facilitate compliance, and foster long...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$101K - $119K *

Lead the evolution of our Go-To-Market infrastructure, driving systems and analytics while enhancing operational efficiency. Partner with cross-functional teams to implement data-driven solutions and...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$185K - $200K *

Lead the charge in driving revenue and market growth for the Performing Arts segment, managing the entire sales lifecycle while fostering key industry relationships and spearheading market strategies...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$135K - $225K *

Advance your career as you transform organizations through Workday solutions, managing projects to enhance client decision-making. Join our innovative team focused on high customer satisfaction and co...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$193K - $290K *

Drive strategic pharmaceutical partnerships to integrate GE HealthCare assets in global clinical programs. Lead execution across functions, manage C-suite relationships, and ensure alignment for succe...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Unlock new opportunities as you drive patient success, streamline call center operations, and enhance clinic performance. Lead a team focused on patient retention and revenue growth, ensuring a high-q...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Healthcare

$186K - $252K *

Invent cutting-edge computational strategies to enable novel therapies in rare diseases by integrating multi-omics data and human genetics. Collaborate with scientists to analyze complex datasets and...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$95K - $115K *

Contribute to customer advocacy and expansion initiatives, enhancing customer engagement through storytelling and advisory efforts. Build compelling narratives to reinforce relationships and drive gro...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.