Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

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$117K - $150K *

Drive growth in advanced advertising by engaging clients and agencies through data-driven solutions. Collaborate across teams to enhance audience activation strategies and lead negotiations for new bu...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Media

$140K - $155K *

Transform the delivery of healthcare interoperability by leading agile practices, collaborating with cross-functional teams, and driving high-quality solutions in a dynamic environment...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$82K - $95K *

Advance your career by managing projects across diverse teams and stakeholders. Use your expertise to document progress and risks while liaising between business and technical aspects. Join a collabor...

US-AnywhereRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$90K - $130K *

Advance your career by leading strategic partnerships to drive growth in clinical research. Collaborate with executives, manage key accounts, and expand relationships while achieving sales targets in...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$175K - $328K *

Oversee and lead multiple engineering teams to effectively align technology strategy with business goals, ensuring seamless delivery of high-quality software products while fostering a collaborative a...

US-AnywhereRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $180K *

Champion integrated market strategies that drive growth in biopharmaceutical and health sectors. Lead digital initiatives, optimize demand generation programs, and foster collaboration across teams to...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$90K - $130K *

Drive sales by engaging with small and mid-size pharmaceutical and Bio-Tech clients. Utilize your expertise in healthcare data marketing to build relationships and maximize client success through inno...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$130K - $160K *

Unlock potential by providing leadership for a transformative workforce project that develops and implements training initiatives, engages communities, and drives sustainability in the aviation and ae...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$120K - $160K *

Drive the strategic vision and execution of innovative digital health solutions in neuro, enhancing care coordination and clinical impact across multi-disciplinary teams while ensuring user-driven des...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$160K - $240K *

Unlock new heights in data-driven customer experiences. Collaborate with cross-functional teams to define and deliver robust Data Master capabilities, ensuring trusted data governance and fostering or...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$90K - $130K *

Lead the charge in vendor and supplier management by sourcing top-notch partners, negotiating contracts, and overseeing procurement activities. Play a pivotal role in optimizing costs while ensuring q...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$236K - $291K *

Oversee the demand generation strategy, execution, and performance to build a high-performing system. Lead pipeline creation through innovative campaigns, AI integration, and cross-functional alignmen...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $130K *

Lead transformational organizational design and change initiatives for enterprise clients, focusing on modernizing IT operating models and agile practices. Mentor teams and drive prosperous outcomes t...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Business Services

$145K - $244K *

Drive success by leading a dynamic team of Account Executives to excel in B2B technology sales. Foster collaboration, develop training, and execute innovative sales strategies to enhance performance a...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$216K - $240K *

Lead the charge in defining and executing the remote assistance product strategy, collaborating across teams to ensure safe, efficient support for autonomous vehicle operations, optimizing workflows a...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$138K - $163K *

Join a team that's dedicated to delivering high-impact consulting solutions and managing client relationships. Lead project teams, ensure timely delivery of objectives, and leverage your expertise in...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Business Services

$350K *

Unlock potential by developing executive-level relationships with major accounts. Own complex sales processes from prospecting to close while championing customer success in a dynamic, high-performanc...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Business Services

$167K - $268K *

Lead transformative enterprise IT services for domestic and international teams, enhancing employee technology and service maturity across multiple regions while driving strategic initiatives and oper...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$100K - $130K *

Lead the successful delivery of complex clinical trials, managing cross-functional teams while ensuring compliance with regulatory standards and client obligations in the pharmaceutical sector. Drive...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Engage with prospects in evaluating Legal AI software, guiding them through their purchasing journey to close sales successfully while managing the pipeline effectively and consistently meeting or exc...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$121K - $142K *

Transform the quality management landscape by overseeing document control and training processes, ensuring compliance with standards, and driving improvements within a dynamic biopharmaceutical enviro...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$142K - $177K *

Empower our enterprise transformation by leading strategic procurement efforts, aligning vendor strategies with corporate growth objectives, and serving as a trusted advisor to executive leadership in...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$77K - $90K *

Join a team that's committed to building robust data pipelines for healthcare analytics. Leverage your skills in SQL, Python, and dbt to enhance data quality and operational reporting while contributi...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$155K - $210K *

Join a team that's redefining integration management for enterprise identity solutions. Drive strategic enhancements and ensure seamless connector experiences that empower IT and security teams global...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$217K - $235K *

Transform your career by leading major product launches and growth initiatives. Collaborate with cross-functional teams to drive strategy and execution, ensuring alignment across the organization and...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.