Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$227K - $385K *

Lead the charge in optimizing patient treatment through rigorous utilization management. Collaborate with multidisciplinary teams while ensuring compliance with clinical standards and healthcare regul...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$162K - $290K *

Drive innovation in quality engineering by leading a multidisciplinary team to enhance test infrastructure and ensure scalable, reliable, and high-quality customer experiences across our cloud solutio...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$157K - $210K *

Unlock innovative solutions by driving technical sales of Analytics and Tableau tools. Collaborate with clients and cross-functional teams to enhance data-driven decision-making and improve business p...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$225K - $290K *

Innovate by leading quality compliance and risk management initiatives. Collaborate with diverse teams to ensure inspection readiness, data integrity, and vendor oversight throughout late-stage develo...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$108K - $144K *

Explore your career by leading data-driven strategies and evaluations. Drive impactful decision-making in K-12 education through advanced analytics and stakeholder collaboration, ensuring alignment of...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$80K - $95K *

Shape the future of our marketing strategy by developing high-impact campaigns and managing agencies. Collaborate closely with leadership and sales teams to boost growth and enhance brand visibility i...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Join a team that's driving growth by expanding market presence in the CPG sector. As a vital part of our enterprise sales, you'll engage with C-level stakeholders to capture new business opportunities...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$240K - $320K *

Lead the charge in shaping product strategy and innovation for core interfaces that drive revenue. Own the product vision, prioritize features, and enhance user experiences for marketing tools that em...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $110K *

Lead the charge in aligning HR strategies with business goals, serving as a trusted advisor, enhancing employee experiences, and providing impactful HR support throughout the employee lifecycle in a f...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Business Services

$100K - $120K *

Champion seamless transaction enrollment by defining and executing end-to-end operational processes. Collaborate across teams to enhance efficiency and automation, delivering exceptional support for o...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$126K - $233K *

Lead cross-functional initiatives to optimize state-level operations and strategies, ensuring data accuracy and actionable insights in alignment with organizational goals. Drive collaboration across t...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$100K - $120K *

Lead and inspire a team of mid-market account executives focused on driving growth, enhancing client relationships, and implementing tailored strategies to elevate brand presence in the mid-sized busi...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$146K - $198K *

Join a team that's driving growth by engaging new customers and expanding product success. As a key player in the sales cycle, you'll navigate opportunities, refine strategies, and contribute tangible...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$196K - $237K *

Develop your career with a leadership role in quality operations. Collaborate with sites to implement global quality standards, oversee compliance activities, and support specialized inspections, ensu...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$101K - $183K *

Lead the charge in redefining enterprise sales by developing tailored strategies that foster long-term relationships with clients, driving engagement with decision-makers to close high-value deals and...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$100K - $120K *

Help us drive project success by expertly managing costs, fostering team collaboration, and ensuring transparent communication throughout the tender process. Bring your expertise to lead projects and...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$205K - $278K *

Innovate the future of threat response by leading product strategy and execution for a critical security portfolio. Collaborate with cross-functional teams to enhance service delivery and customer exp...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$218K - $272K *

Advance our channel partner ecosystem by managing relationships, driving growth, and fostering collaboration. Your expertise will enhance partner capabilities and support revenue goals while leveragin...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$180K - $220K *

Pioneer the strategic development of global data centers, leveraging collaboration across teams to drive AI initiatives and capacity growth while minimizing risks and costs. Lead and mentor a dynamic...

US-AnywhereRemote

Reposted yesterday

  •   11 - 15 years exp.  •   Real Estate & Construction

$166K - $200K *

Reimagine customer delivery by building and scaling a transformed implementation model. Shift to standardized, partner-led approaches, enhancing efficiency and driving customer success as you lead inn...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$173K - $226K *

Champion growth by leading a Mid-Market sales team to develop strategic plans, nurture relationships, and achieve sales targets while collaborating with internal partners to enhance the customer exper...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Business Services

$221K - $387K *

Lead the charge in transforming customer engagement through the integration of advanced voice AI and contact center technologies. Own strategic vision, drive innovation, and collaborate across teams t...

US-AnywhereRemote

Yesterday

  •   11 - 15 years exp.  •   Enterprise Technology

$161K - $258K *

Engage as a strategic partner in compensation for the Sales team, advising leadership on competitive pay practices, market analysis, and organizational design to attract and retain top talent, while f...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Business Services

$130K - $150K *

Champion growth through strategic relationships in the fuel, propane, and lubricants sectors, driving new business opportunities while leading high-level sales initiatives and showcasing innovative so...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$87K *

Empower our customers by implementing effective onboarding strategies that drive success using our innovative platform. Be the go-to expert for customer experiences and ensure seamless integration and...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.