Volaris Group Inc.

Vice President of Customer Delivery

Volaris Group Inc. • $166K — $200K *
US-AnywhereRemote in United States
Enterprise Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5-7 years of experience in a leadership role within customer delivery or implementation services
  • Proven track record of transforming service-oriented delivery models
  • Experience with partner enablement and stakeholder management
  • Strong understanding of AI technologies and their application in delivery processes
  • Expertise in project management and governance frameworks

Responsibilities

  • Own and refine the Customer Delivery methodology and framework
  • Lead the transition to a FORGE-centered delivery approach
  • Scale implementation efforts while enhancing customer outcomes
  • Drive partner enablement initiatives to increase deployment efficiency
  • Manage the migration strategy from Microsoft Dynamics GP before the 2031 sunset

Benefits

  • Opportunity to lead a transformative initiative within a forward-thinking company
  • Direct involvement with executive leadership and strategic decision-making
  • Access to cutting-edge AI technologies to enhance delivery processes
  • Empowerment to innovate and build new methodologies
  • Professional growth opportunities within a dynamic industry
Full Job Description
Job Summary Please enter your job advertisement. If you are using Workday recruitment this is what will be published on the website above the job description. This cannot be formatted with bullet points etc. so please use reader friendly paragraphs. Job Description As VP Customer Delivery, you are accountable for building and scaling WennSoft's Customer Delivery model - shifting from today's services-intensive implementation approach toward standardized, partner-led, FORGE-centered delivery. Reporting to the CEO, you own delivery methodology, governance, partner enablement, AI-enabled efficiency, and customer outcomes. You will lead the organization to deploy FORGE at scale - growing the share of our customer base running on FORGE year over year - while reducing implementation effort, protecting margin, and enabling the migration of our customer base off Microsoft Dynamics GP ahead of its April 2031 sunset. This is a build-and-transform mandate, not continuity of the current model; success is defined by transformation capability, not the size of the organization you have run. Worker Type Regular Number of Openings Available 1

About Volaris Group Inc.

Volaris Group Inc. is a Canadian software company that acquires and manages vertical market software businesses. The company was founded in 1999 and is headquartered in Toronto, Ontario. Volaris Group operates through a number of subsidiary companies that provide software solutions to various industries including healthcare, education, and transportation. The company's strategy is to acquire and grow software businesses that have a strong market position and a loyal customer base. Volaris Group is committed to providing its customers with high-quality software solutions and excellent customer service.
Learn more about Volaris Group Inc.
Size
2,000 employees
Industry
Enterprise Technology
* Ladders Estimates

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