Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$95K - $115K *

Engage with customers to connect their investment in Mixpanel with tangible outcomes. Build trusted relationships, facilitate product adoption, manage renewals, and leverage AI insights to enhance cus...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$197K - $281K *

Lead a small team to deliver impactful AI solutions, managing technical direction and operations. Collaborate with stakeholders to enhance productivity while establishing reusable frameworks and best...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$133K - $199K *

Optimize broker and employer services by leading transformative strategies, enhancing customer experiences, and driving operational excellence in a highly collaborative environment focused on sustaina...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$163K - $204K *

Transform developer experience by building prototypes, authoring technical content, and engaging with the community. Work autonomously to drive meaningful contributions that enhance data workflows and...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Join a team that's leading complex project delivery in a cross-functional environment. You'll engage with senior stakeholders, manage high-stakes programs, shape governance practices, and ensure relia...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$122K - $184K *

Champion the successful implementation of Workday solutions by leveraging extensive HCM Reporting and Analytics expertise, ensuring clients achieve their business objectives while delivering exception...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$150K - $180K *

Transform your career as you drive new logo acquisition and foster strategic relationships with enterprise clients. Leverage technology insights to position solutions that address client needs and gen...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$148K - $274K *

Lead the charge in implementing strategic plans across Claims business units, ensuring consistency and alignment with key goals. Manage all aspects of claims implementation processes, driving efficien...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$122K - $184K *

Empower our Higher Education clients by leading Workday implementations, ensuring successful project delivery while managing resources and maintaining customer relationships throughout the deployment...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$90K - $110K *

Shape the future of healthcare marketing by leading innovative copy development for high-profile pharmaceutical accounts, collaborating with diverse teams to communicate complex topics clearly and eff...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$60K - $132K *

Accelerate progress at client accounts by delivering strategic solutions, enhancing relationships, and optimizing financial performance in a fast-paced healthcare environment. Collaborate with teams t...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Healthcare

$125K - $150K *

Lead the charge in transforming enterprise sales by addressing workforce challenges through innovative HCM solutions. Collaborate with diverse stakeholders to drive account strategies and champion str...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $147K *

Lead and optimize a team of Enterprise Technical Leads while managing complex enterprise engagements. Drive team development and technical solutions, enhancing customer satisfaction and efficiency acr...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$148K - $185K *

Lead the charge in shaping innovative product marketing strategies for consumer digital goods, driving engagement, retention, and lifetime value through cross-functional collaboration and market insig...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$110K - $130K *

Empower our recruitment team by leading talent fulfillment initiatives and driving performance across sourcing, delivery, and retention to elevate our organization from good to exceptional as we conti...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Staffing

$170K - $220K *

Elevate your career by driving strategic partnerships and revenue growth through collaborative sales strategies. Foster relationships within a dynamic ecosystem to position agency solutions and achiev...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$124K - $180K *

Lead the charge in product management for frontline worker technology, owning the Workspace ONE Launcher backlog, collaborating with engineering and marketing, and driving successful go-to-market stra...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Transform brand presence and drive revenue through strategic demand generation, effective branding, and digital optimization. Collaborate across teams to enhance marketing support for sales and ensure...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$194K - $285K *

Drive excellence in observability and developer experience by owning vision, strategy, and multi-team collaboration to enhance reliability, operational effectiveness, and AI-enabled engineering practi...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$139K - $201K *

Accelerate product innovation by leading the development of data pipelines, defining the vision and strategy for customer-centric solutions that enhance data processing across platforms, ensuring alig...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Shape the future of digital marketing by driving performance through integrated strategies across multiple channels. Lead and mentor high-performing teams while cultivating strong client relationships...

US-AnywhereRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$113K - $134K *

Join us to drive innovative solutions for B2B manufacturers. Leverage your technical expertise to translate complex requirements into impactful results, collaborating with sales and product teams to s...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$86K - $106K *

Lead the charge in coordinating patient care by managing cases, ensuring seamless communication among patients, families, and providers, and resolving barriers to therapy. Focus on optimizing the pati...

US-AnywhereRemote

Reposted 1 month ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$133K - $233K *

Shape the future of customer experience by guiding key clients in maximizing value from our platform. Collaborate cross-functionally to drive adoption, align strategies, and ensure successful deployme...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Lead the design and deployment of processes to enhance organizational performance, improve patient access to medications, and drive operational excellence, while providing strategic recommendations an...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.