Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$77K - $129K *

Join a team that's committed to transforming customer success in education. You'll drive value, build influential relationships, and spearhead growth initiatives by enhancing user engagement and satis...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$77K - $129K *

Manage customer success initiatives to drive adoption and retention within educational institutions. Foster strategic relationships, ensuring clients achieve measurable outcomes and advocate for our s...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$120K - $150K *

Join as a Senior Director, Event Production, leading a team to create seamless, unforgettable events for healthcare professionals. Drive strategic problem solving and ground leadership, ensuring every...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Healthcare

$176K - $229K *

Drive the transformation of data management and analytics across the organization, building a modern data ecosystem to empower strategic decision-making and enhance operational efficiency for impactfu...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Business Services

$152K - $190K *

Join a team that's shaping the future of healthcare through innovative software solutions. As a technical leader, you'll drive the design and development of next-gen clinical data platforms while ment...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Healthcare

$205K - $380K *

Lead consulting teams to drive operational improvements and clinical transformation in healthcare. Collaborate with stakeholders, manage client relationships, and oversee strategic growth initiatives...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$175K - $200K *

Manage the product team, driving strategy, standardization, and high-quality delivery across diverse product lines while leading cross-functional collaboration and fostering a culture of innovation...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $180K *

Lead the development and execution of partnership strategies that drive growth and innovation within our autonomous trucking ecosystem, managing high-stakes relationships with key industry partners...

US-AnywhereRemote

4 weeks ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$116K - $198K *

Lead and optimize a dynamic technical team focused on delivering cloud solutions through strategic sales engineering and partner collaboration, ensuring high-quality presales standards and achieving r...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Champion the growth of innovative services and marketplace offerings. Lead the full lifecycle from strategy to execution, engaging partners and owning revenue-critical services that enhance platform v...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$230K - $265K *

Transform customer experiences by leading strategic post-sales engagement initiatives, overseeing vital functions like Technical Account Management and a specialized Tiger Team, and driving customer a...

US-AnywhereRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$155K - $337K *

Drive marketing strategies within Customer Solutions, overseeing cross-portfolio growth and collaboration efforts in neurotechnology and sales. Lead teams to execute transformative marketing initiativ...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$95K - $158K *

Join a team that's redefining loyalty and membership in a digital ecosystem. Lead cross-functional initiatives to innovate and enhance customer value through comprehensive product strategies, ensuring...

US-AnywhereRemote

2 days ago

  •   11 - 15 years exp.  •   Retail & Consumer Goods

$134K - $201K *

Transform customer engagement by leading strategic sales initiatives for SaaS and cloud solutions. Prioritize opportunities, negotiate with C-suite execs, and maintain accurate forecasting to drive si...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $105K *

Join us to build strong relationships and grow revenue in the Standards business by managing commercial accounts, closing new opportunities, and engaging with customers across various end-markets to e...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$90K - $120K *

Create high-quality scientific communications by writing and analyzing medical content across diverse formats for healthcare professionals while adhering to industry guidelines and best practices...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$95K - $105K *

Join a dynamic team as you cultivate relationships and drive revenue growth in the Standards business, focusing on diverse markets from Pharma to Environmental. Leverage your expertise to meet sales t...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$95K - $105K *

Empower customer engagement through strong account management. Drive revenue growth by leveraging relationships with key stakeholders across the standards portfolio while meeting sales targets in vari...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$90K - $130K *

Lead the charge in driving enterprise sales, managing complex client relationships, and closing multi-stakeholder deals. Collaborate across functions to enhance client experiences and meet revenue tar...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$156K - $204K *

Lead the US Security Operations Center to drive strategic cybersecurity initiatives, ensuring 24/7 monitoring and incident response. Shape operations, strengthen team capabilities, and collaborate glo...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$255K - $383K *

Take ownership of building strategic partnerships to drive innovation and revenue growth. Collaborate with cross-functional teams to operationalize partnerships and influence product strategies, contr...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$130K - $180K *

Shape operations and customer partnerships in a high-impact role, leading complex JDM and Systems Integration programs. Drive strategic initiatives, ensure flawless execution across teams, and develop...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$70K - $95K *

Transform the marketing operations landscape by optimizing automation and analytics, driving performance improvements, and fostering collaboration across teams in a dynamic environment. Shape the futu...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$100K - $150K *

Drive our marketing strategy and team to create impact in B2B. Own brand, demand gen, content, and digital initiatives, working closely with Sales to ensure measurable success across programs and KPIs...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Business Services

$75K - $130K *

Join a team that's dedicated to enhancing healthcare financial solutions by promoting CareCredit to dental providers. Manage relationships, drive product engagement, and achieve sales goals across a d...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.