Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.

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$275K - $350K *

Drive strategic partnerships and lead a high-performing team to achieve scalable growth and enhance platform success through collaboration and innovative account management strategies...

US-AnywhereRemote

Yesterday

  •   11 - 15 years exp.  •   Finance & Insurance

$200K - $236K *

Drive public-sector growth by developing strategic partnerships and securing revenue opportunities nationwide. Take ownership of the full business development cycle, engaging stakeholders and leading...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $180K *

Accelerate progress at an evolving AI company as a founding sales leader, driving enterprise revenue, crafting a sales playbook, and mentoring a growing team. Your expertise in agentic AI and enterpri...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$180K - $220K *

Empower operational excellence by enhancing our Quality Management System (QMS), ensuring compliance with GxP and FDA standards. Lead cross-functional teams to drive quality assurance and regulatory r...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$220K - $240K *

Drive growth and retention for key enterprise accounts, ensuring customer success through a combination of relationship stewardship and proactive business development, while collaborating cross-functi...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$129K - $207K *

Drive your career forward by leading strategic global channel programs that empower partners to deliver complex enterprise solutions. Leverage your technical expertise to enhance service delivery and...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$110K - $170K *

Transform partner success by managing top Home Service Professional relationships, offering strategic, data-driven insights to enhance growth, retention, and performance while collaborating across tea...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Champion sales growth by developing strategic relationships and analyzing market trends. Drive SKU strategies, negotiate multi-million dollar contracts, and collaborate with cross-functional teams for...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$178K - $200K *

Unlock innovation as you lead product design, shaping user experiences and strategic direction while collaborating with cross-functional teams to enhance quality and craftsmanship across a complex pro...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Consumer Technology

$120K - $150K *

Empower business outcomes by leading the development and lifecycle management of RTLS hardware and firmware solutions, ensuring they meet customer and market needs through cross-functional collaborati...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$160K - $217K *

Transform compliance programs by fostering trust and collaboration across teams. Drive automation and strategic initiatives while navigating complex regulatory frameworks, ensuring robust risk managem...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$160K - $240K *

Drive strategic sales operations initiatives, enhance CRM systems, and optimize data governance while leading a team to support revenue growth and improve customer experiences within a fast-paced SaaS...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$125K - $135K *

Drive your career with strategic leadership and team development, overseeing Clinician Liaisons to enhance referral growth and relationships with healthcare providers while utilizing data-driven perfo...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$64K - $162K *

Advance revenue growth and partner loyalty by leading enterprise sales, mentoring the team, and optimizing implementation strategies for strategic educational accounts within a defined territory...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$93K - $170K *

Drive growth by engaging media agencies! Utilize expertise in audience data to forge client relationships and enhance revenue through strategic solutions. Collaborate across teams to achieve success w...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Media

$115K - $130K *

Unlock your potential by leading paid acquisition and conversion strategies to drive significant growth, optimize campaign performance, and enhance lead generation in a fast-paced digital marketing la...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Healthcare

$90K - $130K *

Join a team that's dedicated to transforming financial services through data and technology. As a strategic partner, you'll drive growth by managing client relationships, uncovering opportunities, and...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $130K *

Champion client relationships by delivering strategic solutions, driving revenue growth, and fostering partnerships. Collaborate across teams to leverage data and technology in transforming business o...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $150K *

Shape the future of AI marketing by leading a dynamic team in demand generation, brand building, and strategic campaigns to effectively engage business leaders, driving pipeline growth and client advo...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$112K - $145K *

Grow your career by ensuring the performance and reliability of our data platform. As a key member of the team, you'll manage data pipelines and play a crucial role in incident response and data quali...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $95K *

Unlock potential by serving as a key project manager, guiding partnerships to enhance community impact and service delivery. Collaborate across teams to ensure optimal support services, while driving...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$150K - $170K *

Unlock potential by leading data-driven actuarial strategies that enhance client health benefit outcomes. Collaborate with diverse teams to deliver actionable insights and innovative solutions, foster...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$168K - $210K *

Elevate psychometric consulting by leading analysis for COA projects, ensuring regulatory compliance and high delivery standards. Drive methodology, mentor teams, and engage with global clients to sca...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$168K - $210K *

Join a dynamic Healthcare Consulting team to lead psychometric initiatives, delivering high-impact strategies for global pharmaceutical and biotech clients. Leverage your expertise to drive growth and...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$109K - $142K *

Transform Marketplace into a scalable healthcare spend platform driving member engagement and revenue growth by leading cross-functional teams and executing strategic product initiatives for improved...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.