Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$80K - $100K *

Empower customer success post-implementation by supporting platform adoption, executing workflows, and driving operational efficiency through hands-on managed services and cross-functional collaborati...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$140K - $175K *

Drive market expansion as a commercial leader, building relationships and delivering revenue growth while establishing a strong presence in the healthcare community and executing strategic plans align...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $120K *

Help us drive project success by managing changes, costs, and schedules on large-scale projects. Collaborate with diverse teams and clients to optimize performance and ensure best value while nurturin...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$152K - $244K *

Unlock your potential in a global role optimizing CRM-driven sales processes, partnering with leadership to enhance efficiency and outcomes while bridging business strategies with technical execution...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$120K - $160K *

Elevate enterprise relationships by leading post-signature efforts to convert pilots into full-scale deployments. Collaborate with technical teams to create integration playbooks and articulate ROI fo...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Join a team that's transforming customer relationships by driving growth, fostering strong partnerships, and delivering tailored solutions. Be a key contributor in maximizing retention and exploring n...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Transform the market vision by leading strategic product marketing initiatives. Drive go-to-market strategies, enhance customer retention, and ensure successful product launches that foster growth and...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$185K - $344K *

Architect trusted, reusable, AI-ready data products by leading strategy and execution. Drive product innovation, governance, and cross-functional collaboration to enhance enterprise data foundations a...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $200K *

Shape the future of data governance and analytics architecture by leading initiatives that ensure compliance, quality, and scalability in AI/ML solutions, collaborating across teams to drive impactful...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$83K - $110K *

Solve complex digital publishing challenges by optimizing LMS workflows. Collaborate with cross-functional teams to enhance content delivery and improve user experiences, ensuring quality and effectiv...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$150K - $180K *

Lead transformative sales initiatives, build strategic executive relationships, and drive impactful solutions for organizations striving to enhance workplace culture and employee experience in the mar...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Business Services

$170K - $347K *

Accelerate ecosystem growth by designing and operationalizing new partner programs that enhance Managed Service Provider engagement and scale impactful partnerships within the North American market...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$106K - $159K *

Unlock potential by leading integration initiatives and providing expert guidance within a dynamic team, ensuring effective business solutions and improved service delivery for a portfolio of global c...

US-AnywhereRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$160K - $200K *

Champion global quality initiatives to ensure compliance, drive excellence, and foster a culture of quality across operations while leading a diverse team and collaborating with partners and stakehold...

US-AnywhereRemote

2 days ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$125K - $150K *

Join a team that's shaping client relationships in the clinical research industry. Drive revenue and growth through strategic partnerships and proposals while collaborating with skilled professionals...

US-AnywhereRemote

Reposted 1 month ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$217K - $283K *

Lead the charge in driving enterprise sales success by managing a high-performing team, developing innovative strategies, and fostering key client relationships to achieve significant revenue growth a...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Join a team that's redefining global go-to-market campaigns. Drive strategy, insights, and cross-functional alignment to create impactful campaigns that generate measurable pipeline and resonate with...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$200K - $300K *

Accelerate sales growth in the Pacific Northwest by leading a dynamic team in Washington, Oregon, and Idaho. Drive accountability, enhance pipeline management, and foster a high-performance culture th...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$95K *

Accelerate growth in medical sales by managing key accounts, engaging with healthcare professionals, and driving strategic business plans to meet revenue goals. This role requires innovative relations...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Manage a dedicated team to enhance patient access to complex medications, ensuring operational excellence and compliance while delivering exceptional experiences. Guide strategic improvements to optim...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$250K - $350K *

Lead a design team to create exceptional user experiences, ensuring visual consistency and alignment with business objectives while driving innovation and mentorship within a dynamic high-growth start...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$100K - $120K *

Support key insurance clients as a Technical Account Manager, enhancing relationships and optimizing their use of Majesco solutions. Provide guidance and manage escalations, ensuring maximum satisfact...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$125K - $150K *

Unlock your potential by leading sales efforts for Salesforce solutions. Expand relationships, drive revenue, and manage client engagements while overseeing cross-functional teams to deliver tailored...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Business Services

$136K - $177K *

Join a team that's redefining enterprise application management by leading and overseeing innovative engineering and project execution across important enterprise ecosystems, ensuring support for stra...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $120K *

Join a team that's driven to build a powerful growth engine through hands-on management of acquisition campaigns and lifecycle marketing, integrating data analysis, creative collaboration, and automat...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.