Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

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$130K - $160K *

Unlock potential by spearheading AI-driven product development in healthcare. Collaborate with stakeholders to deliver innovative revenue cycle management solutions that enhance operational efficiency...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$148K - $160K *

Ignite progress by troubleshooting complex customer issues with cutting-edge security and feature management tools, collaborating across teams to deliver impactful solutions and enhance product usabil...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$180K - $200K *

Lead transformative digital solutions by collaborating across teams and managing client relationships. Drive AI and data strategies while mentoring talent. Shape impactful service offerings for life s...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$90K - $120K *

Elevate partner success by creating systems and processes that enhance operational efficiency. You'll build content, track referrals, and enable Partner Managers with tools and reports that drive meas...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$115K - $120K *

Unlock potential by building long-term partnerships with hospital systems. Lead consultative sales processes, ensure effective use of digital programs, and support your team to drive customer success...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$140K - $175K *

Join a team that's dedicated to elevating client engagement strategies, fostering multi-level relationships, and driving retention among top-tier customer accounts while ensuring satisfaction and coll...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$180K - $230K *

Lead transformative user experience and design strategies. Drive AI integration into product workflows for innovative, customer-centric experiences that elevate organizational standards and product qu...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$169K - $213K *

Transform application engineering through strategic leadership, driving talent development and modern practices while ensuring high-quality solutions and a collaborative, inclusive culture that enhanc...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $130K *

Unlock customer growth by designing and optimizing lifecycle marketing programs that enhance product adoption, reduce churn, and drive multi-product engagement in a dynamic cross-functional environmen...

US-AnywhereRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Shape the future of our global F1 partnerships by leading strategy, activations, and high-profile engagements. Collaborate with executives and drive measurable impact across diverse initiatives and ev...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Media

$130K - $200K *

Champion the development and execution of mid-market customer experience products. Drive innovative solutions by collaborating with customers and teams to enhance functionalities that address evolving...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$86K - $129K *

Drive success by managing a portfolio of dealerships, leveraging insights to enhance their performance and achieve revenue goals. You'll build strong relationships and deliver tailored strategies whil...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$83K - $93K *

Elevate your career by partnering with key retail clients, offering data-driven insights and actionable recommendations while establishing fruitful relationships to streamline their business operation...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$120K - $150K *

Drive measurable improvements in accounting operations by leading a talented team, owning the monthly close process, and modernizing workflows through automation. Collaborate cross-functionally to enh...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$188K - $230K *

Shape the future of enterprise security by leading a high-performance team focused on innovative solutions in a dynamic, regulated healthcare environment, ensuring top-notch deliverables and complianc...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$246K - $332K *

Lead the charge in statistical programming excellence, ensuring optimal performance of programming teams in clinical studies. Drive high-quality deliverables and foster collaboration across department...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$110K - $220K *

Lead the charge in maximizing sales performance and customer satisfaction across a regional field sales team, driving growth through strategic initiatives and strong relationship management in veterin...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Healthcare

$150K - $185K *

Lead the transformation of post-sale security delivery, overseeing teams in implementations, support, and renewals. Take charge of P&L management and develop a customer success function to drive growt...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$115K - $140K *

Drive innovation as a Senior Product Manager, collaborating with cross-functional teams to enhance healthcare enrollment products, streamline workflows, and ensure alignment with strategic objectives...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $100K *

Lead the charge in elevating a dynamic webinar program, delivering engaging training and developing educational resources that empower users and drive platform mastery across diverse audiences. Collab...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$200K - $300K *

Shape the future of GTM intelligence by leading AI strategy and insights. Drive impactful decision-making and operations, collaborating cross-functionally to harness AI tools for smarter business exec...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$155K - $190K *

Create a comprehensive benefits strategy to enhance employee wellbeing and engagement. Lead a high-performing team in executing innovative programs across the U.S. and Canada, ensuring compliance and...

US-AnywhereRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Business Services

$80K - $110K *

Lead complex, multi-faceted projects, overseeing teams to achieve strategic goals. Utilize strong communication and organization skills to navigate challenges, deliver results, and mentor others withi...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$153K - $171K *

Develop strategic account plans and execute complex sales to drive revenue growth while managing multi-stakeholder relationships and leveraging consultative selling approaches to meet customer needs a...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $120K *

Elevate community sales performance by leading regional sales teams, optimizing processes, and enhancing training initiatives while achieving occupancy goals across multiple states...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.