Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$110K - $130K *

Lead the charge in advancing data governance by embedding best practices, facilitating collaboration between business and technical teams, and enabling clients to become effective data stewards throug...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$196K - $245K *

Transform solutions engineering for public sectors by leading a high-performing team, driving technical wins, and integrating customer insights. Own growth through strategic hiring and operational exc...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$80K - $95K *

Lead the charge in enhancing patient engagement and operational success through effective management of our digital access platform. Collaborate cross-functionally to drive growth, ensure seamless exe...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$135K - $160K *

Unlock potential by designing and optimizing advanced data solutions to support enterprise analytics and reporting, while collaborating with finance and operational teams to drive informed decision-ma...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $100K *

Empower client success by leading seamless onboarding experiences, managing timelines, and ensuring first payroll accuracy while building strong relationships and providing best-in-class service throu...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$172K - $215K *

Elevate healthcare quality operations by leading performance strategies, optimizing programs, and enhancing stakeholder engagement to ensure superior outcomes and client satisfaction across clinical a...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$131K - $176K *

Shape the future of sales excellence by owning end-to-end seller experiences. You’ll optimize workflows, create impactful solutions, and directly influence our revenue systems through innovative produ...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$125K - $150K *

Shape the future of debt relief by driving new partnerships and managing the full deal lifecycle, from prospecting to contract negotiation, ensuring seamless collaboration with internal teams and empo...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$160K - $200K *

Lead the charge in transforming our Home Care service line by driving market expansion, overseeing pilot execution, and integrating key partnerships that generate sustainable revenue and enhance custo...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Pioneer exceptional client experiences by managing strategic accounts. Collaborate with executives, assess needs, and drive solutions that enhance operational performance and build lasting partnership...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Business Services

$140K - $180K *

Lead and scale the enterprise training team, defining strategy and ensuring high-quality execution of instructor-led training. Collaborate with cross-functional teams for measurable growth and exempla...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$150K - $185K *

Shape the future of healthcare strategy by leading brand development, team growth, and innovative cross-functional collaboration. Drive excellence through insight-driven storytelling while mentoring t...

US-AnywhereRemote

Yesterday

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$145K - $170K *

Champion strategic initiatives that elevate brands through innovative healthcare solutions. Lead, mentor, and inspire teams while collaborating with cross-functional leaders to enhance operational exc...

US-AnywhereRemote

2 days ago

  •   11 - 15 years exp.  •   Healthcare

$129K - $214K *

Join a team that oversees underwriting operations, guiding strategic initiatives and enhancing customer relationships while ensuring compliance with regulations and performance metrics...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$109K - $153K *

Drive impactful sales strategies to expand large enterprise accounts. Cultivate lasting relationships, identify new opportunities, and exceed revenue goals through proactive engagement and strategic p...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$120K - $160K *

Drive sales success by cultivating relationships with large enterprise clients, identifying opportunities, and delivering tailored solutions to meet their needs. Achieve sales goals through strategic...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$116K - $155K *

Unlock new sales strategies by identifying Large Enterprise opportunities and fostering strong customer relationships. Drive revenue growth, implement tactical plans, and forecast accurately to exceed...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$114K - $145K *

Collaborate to develop and execute integrated strategies for B2B brands. Lead cross-disciplinary teams and ensure alignment across creative, media, and content strategies to drive impactful results an...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Collaborate in a high-growth, cross-functional role to transform ambiguous challenges into strategic outcomes, driving key initiatives that propel company growth and operational excellence...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Business Services

$150K - $180K *

Champion innovative legal solutions by leading global SaaS and software transactions. Collaborate with sales and cross-functional teams to drive compliance and manage complex negotiations, ensuring al...

US-AnywhereRemote

Reposted yesterday

  •   11 - 15 years exp.  •   Legal & Accounting

$170K - $205K *

Join a dynamic team to drive commercial strategy and execution, enhancing customer engagement and optimizing benefits solutions. As a key player, you'll collaborate across departments to boost sales p...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$110K - $130K *

Transform client experiences by leading enterprise software implementations. Drive project success with effective stakeholder communication and collaboration across teams while ensuring alignment with...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Lead impactful marketing initiatives by developing a robust demand generation strategy, aligning closely with sales, and enhancing brand presence to effectively engage finance leaders. Drive performan...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$155K - $240K *

Redefine the Go-to-Market landscape by leading program strategies that enhance partner collaboration and drive revenue growth through innovative thinking and cross-team synergy...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the design and governance of global benefits programs, solving ambiguous, cross-functional challenges. Influence decision-making across HR, Finance, and legal frameworks, ensuring alignment with...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.