Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$173K - $250K *

Lead innovative clinical management initiatives to enhance healthcare quality, ensuring compliance with all regulations while managing utilization trends and overseeing medical necessity reviews in a...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$64K - $96K *

Transform customer relations by managing small accounts and engaging leads. Collaborate with Sales and Marketing to enhance overall customer experience while adapting to evolving processes and priorit...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Food & Beverages

$120K - $150K *

Champion innovative strategies to drive operational excellence in value-based care. Lead a talented team to execute market initiatives, manage payer contracts, and enhance growth metrics across divers...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Healthcare

$70K - $95K *

Drive impactful marketing initiatives by planning and executing multi-channel campaigns. Collaborate with leadership and partners to enhance customer engagement, retention, and brand visibility in a d...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$215K - $315K *

Champion data-driven storytelling by transforming economic insights into compelling narratives that resonate with external audiences, enhancing brand reputation and engagement through innovative use o...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Business Services

$175K - $225K *

Lead impactful fundraising strategies and client engagements to strengthen healthcare and academic missions. Drive team performance and operational excellence while promoting growth and innovation acr...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$90K - $115K *

Champion end-to-end service delivery across IT projects, ensuring seamless onboarding, exceptional quality, and proactive leadership of cross-functional teams while managing project financials to driv...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$130K - $180K *

Drive growth by leading client engagements and optimizing Microsoft 365 eDiscovery workflows. Collaborate with cross-functional teams to enhance Information Governance services, ensuring client satisf...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Legal & Accounting

$197K - $221K *

Champion client-focused technical delivery by leading multidisciplinary teams, ensuring exceptional design quality and project success. Oversee the entire project lifecycle from concept to execution w...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$84K - $106K *

Manage customer portfolios to drive growth and deliver tailored solutions. Collaborate across teams and with clients to exceed revenue goals while ensuring satisfaction and fostering strong relationsh...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$180K - $216K *

Champion complex enterprise relationships by driving renewals and expanding platform adoption. Engage CxO-level stakeholders to align solutions with business goals and ensure account growth through st...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$87K - $128K *

Transform client partnerships by developing innovative, audience-driven advertising solutions. Collaborate closely with cross-functional teams to create compelling proposals and presentations that dri...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$180K - $216K *

Inspire transformation by driving strategic enterprise relationships, enhancing value delivery, and promoting account growth. Collaborate with C-suite clients to align Nexthink's solutions to their bu...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$200K - $230K *

Elevate your career by leading the enterprise knowledge strategy, driving governance frameworks, and enhancing information architecture to ensure seamless knowledge access across functions during high...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Business Services

$150K - $200K *

Elevate innovative solutions by leading data-driven commercial assessments across therapeutics, diagnostics, and emerging tech. Collaborate with leaders and stakeholders to drive strategic opportuniti...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$120K - $150K *

Unlock your leadership potential by managing accounting operations, overseeing financial reporting, enhancing processes, and driving team success in a dynamic environment. Collaborate with cross-funct...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$130K - $180K *

Shape the future of homebuyer experiences by leading product strategies that enhance buyer confidence and streamline supplier workflows within a collaborative, innovative environment. Drive impactful...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Consumer Technology

$170K - $210K *

Drive strategic talent management initiatives that enhance the organizational talent pipeline. Lead programs encompassing talent development, succession planning, and performance management while coll...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$211K - $235K *

Lead the charge in shaping a global developer community, driving engagement and advocacy for our cutting-edge data and AI platform through innovative marketing strategies and collaboration with cross...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$84K - $106K *

Tackle customer engagement and growth by leading strategies that enhance relationships and drive revenue. Collaborate across teams to develop solutions tailored to client needs while ensuring satisfac...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $140K *

Lead the charge in optimizing and expanding our global supplier portfolio to enhance margins and improve service levels. Collaborate with cross-functional teams to transform supplier capabilities into...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$285K - $385K *

Shape organizational growth and operational effectiveness by leading strategic initiatives and change management across functions to enhance performance and culture in a rapidly evolving company focus...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$110K - $135K *

Drive market growth as a Customer Business Manager, collaborating cross-functionally to lead strategic account management, ensure successful product launches, and optimize sales performance across maj...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Food & Beverages

$130K - $180K *

Advance AI transformation by leading a Center of Excellence, driving organizational change, establishing governance, and building shared infrastructure aimed at optimizing AI capabilities across funct...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$114K - $166K *

Drive product integration success by maximizing team value, ensuring alignment with stakeholders, and transforming strategies into actionable plans for innovative integration solutions in an Agile env...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.