Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

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$110K - $130K *

Grow your career with a client-focused sales role, driving software and services sales, managing large accounts, and ensuring customer success. Collaborate with partners to expand territory and exceed...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$185K - $240K *

Optimize technical product positioning and storytelling for complex B2B solutions, bridging marketing, engineering, and sales to clearly articulate platform integrations, architecture, and differentia...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $140K *

Lead the charge in transforming customer workflows with innovative AI solutions. Leverage your expertise in AI technologies to build tailored solutions and ensure business value, while collaborating a...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$100K - $231K *

Transform the future of healthcare by leading growth strategy and initiatives. Collaborate with executive leadership to enhance operational effectiveness, drive growth, and empower teams to deliver ex...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$108K - $135K *

Champion a high-performing team to enhance customer satisfaction and efficiency in Professional Services, overseeing project management and leading technical staff while managing P&L and improving sal...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$95K - $130K *

Support a data-driven marketing strategy by transforming insights into actionable growth opportunities, enhancing audience engagement and revenue across various digital channels through robust analyti...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Media

$160K - $200K *

Lead transformative initiatives with C-suite stakeholders, maximizing the strategic value of solutions to enhance customer satisfaction and retention. Serve as a trusted advisor to navigate complex re...

US-AnywhereRemote

Yesterday

  •   11 - 15 years exp.  •   Enterprise Technology

$90K - $110K *

Drive regional sales and marketing strategies, fostering partnerships, analyzing trends, and overseeing initiatives to enhance referral growth and operational success across multiple locations...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $145K *

Transform brand strategy by analyzing data, guiding creative direction, and optimizing advertising performance to enhance brand presence and engagement, driving success across various channels and par...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$80K - $95K *

Drive engagement strategies that forge strong connections among alumni, donors, and stakeholders. Lead a dedicated team to enhance affinity programs and ensure collaborative execution of initiatives a...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$125K - $165K *

Transform strategic partnerships to enhance growth and innovation, collaborating cross-functionally to identify and advance opportunities in the life sciences sector while managing negotiations and pa...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$185K - $250K *

Lead strategic partner marketing initiatives in the evolving AI ecosystem, shaping go-to-market strategies and driving impactful campaigns. Build and empower a team while collaborating across cross-fu...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $160K *

Empower growth by shaping AI and ISV marketing strategies, leading cross-functional teams, and driving impactful partner initiatives for product adoption and customer engagement in a rapidly evolving...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$180K - $210K *

Manage global payroll operations across 18 countries, ensuring accurate, compliant processing while enhancing employee experience. Collaborate cross-functionally to drive payroll strategy, automation...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Business Services

$150K - $180K *

Join a team that's redefining corporate accounting across multiple countries, leading corporate and international accounting operations while ensuring compliance, accuracy, and timely financial report...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Legal & Accounting

$170K - $189K *

Engineer a scalable Sales Operations strategy to drive performance across the Americas. Collaborate closely with sales leaders to optimize processes, enhance forecast accuracy, and ensure alignment wi...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$252K *

Champion innovative product strategies while overseeing curriculum and application development. Lead cross-functional teams to align product offerings with educational goals, ensuring impact in early...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$126K - $198K *

Join a dynamic team to enhance operational excellence and strategic insights for global sales engineering. Drive forecasting, pipeline management, and sales process optimizations while collaborating w...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$127K - $191K *

Transform customer success strategies by engaging deeply with clients, driving tailored solutions in threat intelligence, incident response, and information security, while fostering strong relationsh...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $100K *

Join a team that's dedicated to enhancing patient care through effective leadership and operational excellence. Manage and support a diverse patient-facing team, drive performance metrics, and ensure...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Healthcare

$350K - $400K *

Drive strategic enterprise sales by leading complex negotiations, building executive relationships, and crafting financial business cases that deploy operational excellence and expand Factbird’s footp...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$111K - $139K *

Engage as a strategic leader in developing and executing a global benefits strategy, overseeing U.S. and Canadian benefits programs while driving compliance, process improvement, and effective employe...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$118K - $130K *

Join a dynamic team in a role focused on product management for strategic clients. Oversee request prioritization, collaborate with engineering, and translate client needs into actionable requirements...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$140K - $150K *

Manage and grow CPG and Grocery client portfolios by identifying expansion opportunities, nurturing key relationships, and executing strategic plans for revenue retention and growth while collaboratin...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$204K - $226K *

Lead data governance legal strategy, ensure compliance with AI and data laws, and negotiate key agreements across business functions to safeguard rights and drive innovation while meeting regulatory o...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.