Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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1
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$130K - $180K *

Drive transformative IT strategies to scale technology operations, modernize systems, enhance security, and implement AI governance across the organization, partnering strategically with cross-functio...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$121K - $182K *

Lead the charge in managing complex care programs, ensuring regulatory compliance and program performance across multi-disciplinary teams. Drive continuous improvement while maintaining high-quality s...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$152K - $191K *

Accelerate content excellence by leading strategy and execution across digital channels, ensuring compliance and optimization for AI-driven search, while connecting acquisition to servicing through mu...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Media

$116K - $145K *

Drive customer success by enabling smooth transitions to operational efficiency. Collaborate with clients to implement best practices across clinical data management and analytics, ensuring optimal us...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$191K - $230K *

Drive impactful patient advocacy strategies by fostering collaboration and integrating patient insights across all facets of drug development and market access. Ensure patient voices shape every stage...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$120K - $150K *

Transform the landscape of patient access services by spearheading strategic business growth initiatives. Drive impactful relationships and lead innovative solutions, maximizing potential in a complex...

US-AnywhereRemote

Reposted 2 days ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$102K - $163K *

Lead the charge in agile delivery management, guiding cross-functional teams to achieve high-impact technology outcomes. Foster a culture of collaboration, drive continuous improvement, and deliver me...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $120K *

Reimagine member engagement by leading lifecycle initiatives that enhance retention and optimize the customer journey, while analyzing performance metrics to drive overall success in a dynamic healthc...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Healthcare

$140K - $175K *

Innovate our platform strategy by assessing and rationalizing composition solutions and leading impactful recommendations to enhance client experience in regulated industries with executive sponsorshi...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$96K - $161K *

Transform sourcing strategies and optimize vendor relationships while driving cost savings and compliance. Engage cross-functional teams to enhance supplier performance and streamline processes to sup...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$150K - $192K *

Pioneer the operational success of strategic accounts by managing relationships, problem-solving, and driving account expansion in the technical cloud infrastructure space. Ensure successful integrati...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$196K - $315K *

Lead a high-performing team of Solution Consultants to drive strategic sales initiatives and enhance customer engagement, ultimately supporting market expansion and revenue growth through operational...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$174K - $272K *

Empower your career by collaborating with commercial teams to identify customer needs and innovative solutions within the drug discovery process. Leverage your expertise in biomarker measurements and...

US-AnywhereRemote

Reposted 6 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$135K - $225K *

Shape the future of healthcare by driving optimization and performance initiatives. Lead consulting engagements with hospitals and health systems, enhancing operational effectiveness and nurturing cli...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$130K - $180K *

Elevate digital transformation by leading platform engineering practices. Oversee P&L, shape market strategies, and build client relationships while fostering engineering excellence and talent develop...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$80K - $110K *

Empower organizations by delivering transformative HCM solutions while collaborating with clients to implement scalable systems. Drive data conversion and integration projects, ensuring seamless opera...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Empower organizations to optimize their Human Capital Management systems. This role involves guiding clients through data conversions and integrations, ensuring effective solutions that enhance workfo...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Technical Services

$81K - $111K *

Drive strategic research initiatives, transform insights into actions, and enhance audience experiences. Collaborate with stakeholders to influence decisions and optimize organizational outcomes throu...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$208K - $261K *

Champion the development of strategic partnerships and ecosystem insights to enhance product capabilities, engaging key players in the AI landscape. Drive innovation through hands-on integration and p...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$175K - $215K *

Inspire innovation as you lead the strategic vision for a cutting-edge platform, shaping its evolution and driving enterprise-scale growth while ensuring alignment across Product, Engineering, and Lea...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$202K - $270K *

Reimagine the partner ecosystem as you lead strategic initiatives to accelerate growth through collaboration, driving revenue and executing innovative GTM plans with key stakeholders across a dynamic...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$136K - $170K *

Accelerate progress at driving client engagement and business growth, focusing on strategic partnerships in telecom and cloud sectors, while delivering tailored connectivity solutions for high-value a...

US-AnywhereRemote

Reposted 6 days ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$143K - $216K *

Shape the future of B2B marketing by crafting impactful sales enablement strategies and precise positioning within the Salesforce ecosystem, driving success and collaboration across teams in a dynamic...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$85K - $115K *

Champion integrated social and content strategies, utilizing deep audience insights and engagement metrics to build impactful campaigns across various channels while mentoring and developing junior st...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Media

$170K - $220K *

Drive commercial excellence and optimize revenue operations by managing the deal desk process, ensuring effective governance between sales and finance, and championing automation initiatives for enhan...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.