Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

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$240K - $285K *

Elevate your career by leading integrated marketing campaigns that drive measurable pipeline growth across multiple segments. Own strategy and execution, collaborate with cross-functional teams, and o...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$128K - $173K *

Explore a key role in shaping user onboarding and activation that drives success for new customers in the first 120 days. Collaborate cross-functionally to create impactful experiences across various...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Legal & Accounting

$116K - $245K *

Engage with clients as you manage the delivery of cloud services, ensuring satisfaction and optimal use of SAP NS2 solutions. Drive onboarding, relationship management, and project execution to enhanc...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Lead the charge in shaping enterprise strategy by partnering with business unit leaders to translate high-level objectives into actionable plans, ensuring alignment with organizational priorities and...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$155K - $287K *

Champion innovative pharmacy channel strategies to optimize value and performance. Collaborate cross-functionally to analyze and implement initiatives that enhance clinical and financial outcomes for...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$318K - $430K *

Pioneer innovative healthcare solutions by leveraging AI and advanced biological data. Take charge in defining a vision for new product offerings that intersects with cutting-edge research, executing...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$318K - $430K *

Shape innovative strategies in AI and multiomic data to enhance health solutions. Lead the development of new products and services, managing multidisciplinary teams to execute actionable business pro...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$95K - $115K *

Elevate search performance by leading integrated campaigns and mentoring a team. Drive strategy in SEM and SEO for prominent clients in healthcare, ensuring outstanding results and client satisfaction...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$107K - $143K *

Drive new enterprise sales by developing relationships, maximizing customer satisfaction, and implementing strategic sales plans to achieve revenue goals while managing forecast and opportunity funnel...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$122K - $178K *

Empower our marketing strategy by leading a cross-portfolio effort to define market narratives, shape go-to-market strategies, and ensure cohesive alignment across teams to drive growth and adoption f...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$165K - $170K *

Join a team that leads the development of innovative digital channels. You will manage product portfolios, drive strategic initiatives, and leverage AI to optimize performance and deliver market-leadi...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Media

$85K - $90K *

Join our team to engage with customers and elevate their understanding of our technology's value. Utilize your expertise in ABA and EHR solutions to ensure client success while driving our product's s...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$147K - $195K *

Join a team that delivers innovative advertising solutions by cultivating strong client relationships and executing go-to-market strategies. Lead revenue growth efforts through consultative selling an...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Media

$230K - $275K *

Join a team that's redefining HR technology by leading the strategic direction and operational support for the Workday platform while ensuring alignment with business priorities and compliance across...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$190K - $200K *

Contribute to the growth of a healthcare startup by leading a team of Account Executives. Shape the sales strategy and ensure effective execution of SaaS solutions for home health and hospice provider...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $180K *

Drive product strategy for financial management solutions, leveraging AI to transform processes and elevate outcomes. Lead a dynamic team to redefine accountability and deliver comprehensive value to...

US-AnywhereRemote

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$58K - $120K *

Lead the charge in driving client development efforts by identifying prospective clients, negotiating contracts, and delivering excellent service to enhance client relationships and revenue growth in...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$160K - $185K *

Lead transformative sales initiatives, targeting enterprise clients in diverse sectors. Utilize strategic selling skills to drive high-value SaaS deals, foster relationships, and champion growth by ef...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Business Services

$234K - $322K *

Champion a high-performing Medical Writing team to ensure quality and compliance across clinical and regulatory documentation. Lead strategic initiatives and collaborative efforts to enhance our appro...

US-AnywhereRemote

2 days ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$136K - $175K *

Transform the recruiting landscape by spearheading full-cycle recruitment efforts for high-caliber Customer Success and Revenue Operations teams. Deliver exceptional hiring outcomes through strategic...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Business Services

$119K - $198K *

Drive product strategy and execution for enrollment workflows and APIs, enhancing patient access to specialty medications. Collaborate cross-functionally to deliver impactful solutions that bridge the...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$102K - $156K *

Transform user experience by enhancing and maintaining Zendesk instances, integrating solutions, and optimizing support operations to drive efficiency and satisfaction across teams...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$212K - $265K *

Shape the future of technical recruiting by leading and scaling R&D hiring efforts across multiple disciplines. Influence recruitment strategy, develop a high-performing team, and drive operational ex...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$160K *

Engage with strategic partners to drive enterprise sales in the Insurance & Wealth sector. Collaborate with teams, influence decision-makers, and develop innovative solutions that foster growth and en...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$189K - $236K *

Grow your career by leading clinician experience strategies, optimizing provider technologies, and driving operational efficiencies to enhance care delivery in a collaborative environment focused on i...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.