Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$77K - $90K *

Join a team that's dedicated to delivering exceptional customer service while driving continuous improvement through strategic relationships. Help shape customer outcomes and ensure satisfaction by ma...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$77K - $90K *

Take ownership of customer relationships by ensuring service excellence and strategic alignment. Drive continuous improvement and governance initiatives, fostering trust with stakeholders and enhancin...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$100K - $110K *

Engage with clients and lead diverse teams to create innovative communication strategies. Drive account success through exceptional relationship management, strategic campaign development, and a passi...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Business Services

$120K - $130K *

Drive revenue growth and cultivate strategic partnerships by leveraging your sales expertise. Collaborate across teams to deliver innovative solutions, effective proposals, and maintain relationships...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Business Services

$160K - $200K *

Grow your career with a strategic sales leader driving enterprise revenue growth, refining go-to-market strategies, coaching high-performing teams, and aligning executive operations across diverse sec...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$170K - $231K *

Shape the future of product management by creating enterprise-ready materials that enhance team practices and operational excellence across digital product management initiatives. Drive consistency, c...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Lead the charge in onboarding clients to our managed services platform, ensuring seamless transitions through strong project management, team development, and a client-focused approach for long-term s...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Elevate your career as a senior support engineer, tackling complex technical challenges for enterprise customers while driving system improvements and mentoring fellow engineers in a collaborative env...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Join our team to lead transformative proposal strategies, drive content development, and enhance competitive positioning. You'll play a key role in elevating our market presence while shaping compelli...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$115K - $140K *

Elevate quality assurance in software delivery. Collaborate with cross-functional teams to enhance testing strategies, drive automation, and ensure high-quality releases, utilizing your expertise to m...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$230K - $260K *

Join our New Business Sales team to drive high-value B2B SaaS sales in a dynamic market. Own your territory, engage with fleet decision-makers, and leverage strategic partnerships to build a successfu...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$113K - $139K *

Drive complex projects by utilizing expert project management and LEAN principles. Collaborate across teams and maintain accountability, overseeing projects from initiation to completion within a tech...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$115K - $125K *

Unlock potential by leading North America's creator performance delivery, driving innovative affiliate marketing and social commerce strategies that achieve significant business outcomes while develop...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Business Services

$94K - $151K *

Elevate product management efforts by driving agile execution and delivering business value. Collaborate with cross-functional teams to transform strategies into requirements, ensuring quality product...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$94K - $151K *

Join us to lead product management initiatives, bridging strategy and execution by collaborating across teams to drive business value through innovative service and analytic products. Your expertise w...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$79K - $127K *

Join a team that's at the forefront of service delivery excellence. Lead dynamic projects, collaborate across various teams, and drive customer satisfaction while ensuring alignment with operational a...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$135K - $160K *

Unlock your potential as you own the financial performance of a dynamic business unit, driving strategic decisions and enhancing visibility to shape impactful processes and outcomes. Join a hands-on l...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$160K - $200K *

Grow your career with a strategic executive role driving client engagement and operational excellence in the Utilities sector, focused on building relationships and delivering innovative business solu...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Energy & Utilities

$115K - $150K *

Manage and enhance the end-to-end GTM onboarding program, driving new hire productivity across various sales segments while ensuring a high-quality experience and strong alignment with business object...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Business Services

$170K - $220K *

Join a team that's shaping commercial success by driving innovative operations, managing strategic projects, and implementing best practices. Elevate your leadership in developing scalable processes a...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$160K - $287K *

Elevate the customer experience! Drive the evolution of customer success and advisory teams within a B2B SaaS environment, focusing on a product-led model and leveraging AI tools to maximize client en...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$182K - $285K *

Strategize and cultivate high-impact partnerships with enterprise clients, driving strategic initiatives and ensuring successful execution of Salesforce technology solutions, while fostering collabora...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$131K - $171K *

Optimize AI-driven customer success operations by managing technology infrastructure, enhancing workflows, and ensuring data integrity to enable intelligent, scalable engagement across customer journe...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$106K - $150K *

Pioneer a strategic sales enablement function to enhance productivity, effectiveness, and performance through innovative onboarding, training, and coaching that align with organizational goals and imp...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$135K - $237K *

Transform operations by overseeing supplemental vendors and enhancing benefit programs, ensuring compliance and efficiency through strategic management, collaboration with stakeholders, and performanc...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.