Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$175K - $225K *

Accelerate revenue growth by leading a team focused on new customer acquisition and driving successful sales strategies across the Managed Cloud business. Engage actively in deals and mentor Account E...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Accelerate the growth of strategic partnerships by managing high-value accounts, driving revenue, and ensuring partner satisfaction through data-driven insights and proactive relationship building...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Business Services

$177K - $221K *

Lead the charge in shaping our global mobility and immigration programs while collaborating across teams to ensure compliance and enhance employee experience as we expand internationally. Your experti...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Business Services

$148K - $185K *

Champion customer engagement and retention by leading AI-driven initiatives. Align cross-functional teams to deliver measurable value, fostering a culture of mentorship and innovation in product manag...

US-AnywhereRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$135K - $150K *

Lead the charge in driving the growth and strategy of a paid media division. Shape service offerings and build senior leadership capabilities while ensuring profitability and client satisfaction in a...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Media

$171K - $251K *

Transform executive communications by shaping and managing the CEO's narrative across media, digital channels, and global forums. Collaborate with cross-functional teams to enhance the CEO's visibilit...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$125K - $150K *

Drive new business pursuits in the pharmaceutical services sector, fostering strategic partnerships and achieving growth objectives through proactive development and client engagement...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$132K - $208K *

Champion project success by leading high-impact initiatives, managing budgets, and coordinating cross-functional teams. Drive alignment with strategic goals and ensure timely delivery of complex proje...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Business Services

$126K - $234K *

Elevate patient advocacy efforts by building strategic partnerships within Neuromuscular communities to enhance care and reduce access barriers, ensuring patient insights inform corporate strategy and...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$200K - $250K *

Join a team that's redefining visual storytelling through innovative campaigns, driving creative concepts and direction alongside multidisciplinary teams to produce compelling narratives across design...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Media

$130K - $195K *

Accelerate progress at vendor management by overseeing governance, performance, and compliance for key partnerships. Drive operational excellence, risk management, and strategic alignment while foster...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $165K *

Pioneer the digital marketing landscape by leading operations and strategy, optimizing experiences across multiple platforms, and enhancing customer engagement through innovative MarTech solutions...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Business Services

$140K - $170K *

Transform the future of supply chain solutions by driving sales, building relationships, and exceeding objectives. Collaborate with cross-functional teams to manage key accounts and leverage technolog...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $110K *

Innovate the sales landscape as you lead a team of Partner Account Managers, driving revenue growth and fostering a culture of accountability and collaboration within a dynamic geographic market...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Contribute to innovative data management solutions in a leadership role, overseeing project timelines and collaborating with global teams. Drive quality and compliance while mentoring peers and ensuri...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Accelerate growth by leading a dynamic sales organization focused on the Mid-Market segment. Drive strategic initiatives, optimize performance, and foster a high-accountability culture while exceeding...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$118K - $196K *

Deliver advanced Workday integration solutions, lead deployment projects, and enhance client systems through technical expertise while managing a team of consultants to ensure exceptional service and...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$125K - $155K *

Join a team that's reimagining media strategies to elevate healthcare communications. Drive impactful campaigns across diverse paid media channels, mentor emerging talent, and collaborate to achieve c...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$95K - $115K *

Join a team that's dedicated to driving clinical adoption through effective implementation of digital cognitive assessment technologies. Enhance client experiences by optimizing workflows and ensuring...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$135K - $160K *

Drive comprehensive analytics in acquisition cost and value strategies, transforming complex models into actionable narratives for manufacturers and pharmacies while ensuring efficiency translates to...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$110K - $221K *

Transform your career by managing complex client relationships and driving revenue growth. Utilize data analytics to provide tailored solutions and enhance client satisfaction while collaborating with...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Media

$175K - $315K *

Lead the charge in developing and optimizing total rewards strategies that enhance employee engagement, attract talent, and ensure competitive compensation and benefits programs within a complex profe...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$185K - $297K *

Drive a team of engineers to deliver innovative solutions and foster a high-performance culture by empowering individuals to excel and aligning technical execution with business objectives, ensuring i...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$195K - $210K *

Transform customer education by designing scalable programs that empower users to maximize their success with AI-driven learning tools. Collaborate cross-functionally to build impactful learning exper...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$150K - $180K *

Shape the future of DevOps by leading a dynamic team to enhance cloud infrastructure and streamline deployment processes. Foster collaboration with cross-functional teams to ensure efficient and relia...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.