Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

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$119K - $160K *

Champion innovative pipeline strategies that empower teams across sales, marketing, and operations to drive revenue growth. Own end-to-end program lifecycle and leverage data-driven insights to enhanc...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$90K - $120K *

Pioneer impactful growth strategies by building strong relationships with key decision-makers in strategic accounts, leveraging your expertise to drive sales expansion and collaboration across teams f...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$185K - $225K *

Drive your career forward by leading end-to-end data integration for top health systems. Manage a dynamic team, optimize AI-driven solutions, and enhance clinical data pipelines to improve decision-ma...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$93K - $124K *

Join as a key leader overseeing operational excellence and service delivery for elite enterprise clients. Drive transformation through automation and strategic communication, enhancing customer experi...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Technical Services

$140K - $160K *

Lead the charge in shaping revenue marketing strategies to drive pipeline growth, optimizing conversions, and aligning with sales and marketing partners to achieve measurable revenue outcomes and long...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$350K *

Engage with enterprise clients to drive revenue growth through strategic sales tactics. Build long-lasting relationships, navigate complex deals, and succeed in a high-performance culture dedicated to...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$251K - $314K *

Champion patient growth marketing by driving acquisition through innovative channels and strategies. Lead cross-functional teams to enhance martech, measurement, and creative systems—scaling operation...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$130K - $180K *

Optimize marketing operations by leading technology initiatives, establishing planning processes, and aligning execution to measurable outcomes, all while driving performance visibility across teams t...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Business Services

$121K - $213K *

Unlock potential by providing expert product demonstrations and insights, collaborating with sales teams to address client needs. You'll drive AI adoption while serving as a go-to resource for banking...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$118K - $178K *

Engineer cutting-edge data platforms with a focus on scalable AI solutions. Collaborate within a dynamic team to shape data architecture, optimize workflows, and push innovative boundaries in data eng...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $130K *

Drive enterprise growth by enhancing client partnerships, optimizing solutions, and leveraging advanced sales tactics to ensure transformative results and strategic success in safety and operational e...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $180K *

Champion strategic workforce planning and AI-driven work design to enhance capability, improve productivity, and advance internal mobility across teams. Drive tools and strategies aligning workforce p...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Healthcare

$129K - $190K *

Architect innovative AI-driven agentic experiences that empower sellers. Lead cross-functional teams to set product strategy, resolve complex challenges, and deliver trustworthy solutions, while foste...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$140K - $180K *

Grow and lead a robust technology partner ecosystem in the identity and security landscape, crafting strategic alliances to drive significant revenue growth and impactful market presence through colla...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Accelerate progress at the forefront of software quality assurance, leading teams to enhance product reliability and performance. Collaborate with cross-functional leaders to embed quality practices t...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$105K - $141K *

Lead the charge in negotiating vital 3rd Party Fiber/Conduit Agreements, managing multiple projects, mentoring team members, and ensuring compliance to optimize the fiber-optic network across North Am...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$120K - $180K *

Reimagine the event production landscape by leading a creative, integrated team that delivers high-quality virtual, live, and digital experiences across multiple platforms while ensuring brand consist...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$133K - $248K *

Unlock potential by spearheading inorganic growth strategies, overseeing M&A and technology partnerships, while shaping market intelligence to drive competitive advantage and innovation in enterprise...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $120K *

Join a team that's focused on building strong partnerships and driving growth in the dental sector. This role involves strategic management of relationships, executive engagement, and leading internal...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$113K - $130K *

Transform partnership dynamics by effectively managing strategic relationships, optimizing performance metrics, and driving growth initiatives in telecommunications and home services to ensure impactf...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$180K - $244K *

Lead the development and execution of corporate marketing strategies to enhance brand reputation and stakeholder engagement, collaborating cross-functionally to drive innovative and data-driven campai...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$102K - $164K *

Innovate the future of healthcare as a Senior Product Manager, guiding the strategic vision, developing network products, and driving collaboration across teams to deliver impactful solutions that enh...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$130K - $155K *

Help us redefine the landscape of product marketing in tech. Drive impactful go-to-market strategies with innovative messaging, collaborate cross-functionally, and elevate our products with compelling...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$129K - $162K *

Transform your career by leading renewal strategies and driving revenue growth in this dynamic role. Collaborate across teams to enhance client success, mitigate risks, and optimize contract negotiati...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $135K *

Explore opportunities to drive solution sales, develop client relationships, and enhance business growth through strategic initiatives in a flexible, sales-focused environment...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.