Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$90K - $120K *

Lead client relationships and team performance, driving integrated media strategies that meet business objectives while ensuring quality execution and continuous improvement across multiple accounts...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Media

$108K - $140K *

Drive success by leading large-scale IT service delivery projects. As a senior leader in the PMO, you'll mentor junior managers, manage complex deployments, and ensure project goals are met within bud...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $160K *

Join a team that's enhancing clinical trial solutions by building strong relationships with key stakeholders and leveraging your sales expertise to expand IRB and IBC services in the life sciences ind...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$160K - $220K *

Deliver strategic leadership by guiding a team of Enterprise SDRs to optimize outbound campaigns and enhance pipeline conversion through AI-driven prospecting and operational excellence...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$296K - $370K *

Shape your career by leading and developing a sales team in a dynamic environment. Drive strategic territory initiatives, achieve goals, and foster collaboration to optimize team performance and sales...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$95K - $124K *

Champion the future of client relations by leading a team of program managers, focusing on client retention and service delivery excellence while driving profitable growth through strategic account ma...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$120K - $135K *

Transform patient access operations by leading a high-performing team, optimizing scheduling workflows, and enhancing patient experiences across a regionalized healthcare model. Drive initiatives for...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Healthcare

$104K - $130K *

Join our team to drive customer success by becoming a strategic partner, guiding clients through onboarding to renewal while ensuring they achieve their business goals through effective platform utili...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$175K - $343K *

Engage with multi-disciplinary teams to drive strategic transformations and client engagements within public and education sectors, fostering relationships with C-suite clients while ensuring profitab...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$120K - $150K *

Oversee the development of innovative talent programs across diverse regions, enhancing organizational capability and instilling a positive learning culture that aligns with growth objectives and oper...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$75K - $87K *

Join a dynamic team to lead strategic IT initiatives and direct client technology services, ensuring effective support and resources for administrative and educational purposes while overseeing a tale...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$140K - $150K *

Manage and grow CPG and Grocery client portfolios by identifying expansion opportunities, nurturing key relationships, and executing strategic plans for revenue retention and growth while collaboratin...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$121K - $201K *

Lead the charge in delivering exceptional service solutions by partnering with clients to design comprehensive service offerings that drive value and enhance customer relationships across various sect...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$94K - $151K *

Lead the charge in managing complex projects through comprehensive planning and execution, ensuring timely and budget-friendly delivery while maintaining quality standards and fostering stakeholder re...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$125K - $172K *

Join a team that's shaping the future of healthcare analytics to improve patient outcomes. Collaborate across diverse teams, develop key content, and drive innovative solutions in clinical documentati...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$203K - $275K *

Advance global diagnostic strategies through leadership and cross-functional collaboration. Ensure alignment with therapeutic objectives while overseeing execution and lifecycle management for precisi...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$150K - $200K *

Pioneer new lending opportunities by sourcing and managing relationships with borrowers and intermediaries, while driving term sheet execution and ensuring alignment with fund objectives. Become a tru...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$214K - $398K *

Explore this opportunity to lead corporate legal matters, overseeing governance, M&A, and compliance with U.S. securities laws. Collaborate with cross-functional teams while managing external counsel...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$125K - $201K *

Drive ongoing support and optimization for Workday HCM clients, enhancing operational efficiency and compliance. Foster relationships, address complex issues, and lead improvements across multiple cli...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$95K - $105K *

Empower growth as a key HR Business Partner driving employee engagement, managing relations, and implementing effective policies. Harness your expertise to enhance talent development and ensure compli...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$137K - $229K *

Drive impactful medical device programs by leading cross-functional teams and managing execution from concept to market. Navigate complexity and ensure alignment with regulatory standards to advance h...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$200K - $250K *

Shape the future of Senior Living by driving market strategy, P&L management, and customer success in a key executive role. Collaborate with C-suite leaders to enhance growth and deepen customer relat...

US-AnywhereRemote

3 days ago

  •   11 - 15 years exp.  •   Healthcare

$95K - $158K *

Drive strategic product development initiatives, fostering team leadership and collaboration to enhance product offerings and exceed growth targets while improving customer experience and ensuring ali...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$140K - $180K *

Join a team that's passionate about enhancing the developer experience by deploying cloud-native solutions. Leverage your technical expertise to troubleshoot and optimize infrastructure for our develo...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $120K *

Champion the design and execution of people operations that drive talent acquisition, engagement, and retention, enabling robust growth and performance across a high-growth eCommerce environment for l...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.