Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
Senior Manager, Customer Success (Enterprise)
$98K - $164K *
Join a dynamic team leading customer success efforts across the Americas. Drive engagement strategies, optimize customer experiences, and collaborate cross-functionally to enhance satisfaction and bus...
Yesterday
$142K - $193K *
Join a team that's dedicated to enhancing customer success by managing post-sale relationships, driving product adoption, and ensuring measurable value, while collaborating across functions to optimiz...
3 days ago
$142K - $192K *
Champion customer success as you build strong relationships and drive product adoption, renewal, and value for customers throughout their journey. Leverage insights to enhance retention and align clos...
3 days ago
$125K - $150K *
Unlock potential by creating impactful customer marketing strategies to drive retention, expansion, and adoption in a collaborative, data-driven environment that enhances customer engagement and drive...
2 weeks ago
Senior Analyst, Customer Success Operations
$99K - $110K *
Lead the transformation of Customer Success Operations, using your expertise to enhance reporting, drive strategic initiatives, and collaborate cross-functionally. This role requires analytical skills...
Reposted 4 weeks ago
$100K - $110K *
Drive customer success by managing key accounts, identifying growth opportunities, and ensuring maximum value from our products. Leverage analytics and insights to enhance client relationships and con...
3 weeks ago
Customer Success Manager, Enterprise
$67K - $103K *
Champion customer success by managing enterprise accounts, driving retention, and upselling. Build strong relationships to ensure clients realize value from the platform, while meeting renewal targets...
Reposted 3 weeks ago
Senior Digital Customer Success Manager - Americas
$145K - $200K *
Manage and empower customer success by guiding clients through implementation, leveraging data insights for effective engagement, and fostering strong relationships to ensure satisfaction and growth w...
2 days ago
$80K - $95K *
Transform customer experiences by managing the complete lifecycle from onboarding to renewal. Drive retention, growth, and satisfaction while collaborating with sales and internal teams to deliver val...
1 week ago
$100K - $120K *
Empower your career by building strong client partnerships and driving success metrics. Lead key accounts through measurable results, ensuring client satisfaction and growth in a fast-paced, impact-dr...
Reposted today
Director, Marketing Operations
$220K - $330K *
Champion the evolution of marketing operations to enhance efficiency, quality, and strategic impact across systems and processes. Grow a high-performing team while optimizing technology and operations...
2 weeks ago
$130K - $150K *
Innovate customer success initiatives by architecting and operationalizing a comprehensive program. Partner with leadership to enhance user adoption, satisfaction, and retention while managing custome...
2 weeks ago
Director, Strategic Client Growth
$150K - $190K *
Join a transformative team dedicated to driving strategic client growth and enterprise adoption of innovative solutions, while fostering executive relationships and orchestrating cross-functional init...
Reposted yesterday
Customer Success Workforce Planning Manager
$90K - $110K *
Drive impactful workforce strategies to optimize customer success operations and enhance customer experience through data-driven forecasting and capacity planning...
1 week ago
$78K - $97K *
Discover innovative solutions as you develop long-term relationships, enhance customer satisfaction, and drive product adoption through strategic technical support and ongoing engagement with key stak...
2 weeks ago
$80K - $95K *
Help us optimize customer success by providing strategic support, fostering relationships, and enhancing solution adoption. Drive growth and satisfaction while addressing technical challenges for a pr...
3 weeks ago
$80K - $95K *
Pioneer client success by managing relationships and driving program utilization. Collaborate cross-functionally, support client needs, and ensure high satisfaction while coaching and developing team...
1 week ago
$70K - $100K *
Shape the future of partner success by building strategic relationships and driving measurable growth. Collaborate across teams to enhance the partner experience while leveraging insights to inform st...
Reposted 6 days ago
$76K - $95K *
Explore opportunities as a Customer Success Manager, fostering customer relationships, analyzing data to mitigate risks, and advocating for client needs to enhance service adoption. Bring your experti...
1 week ago
Strategic Technical Project Manager
$150K - $160K *
Empower large-scale customer projects by leading multi-workstream implementations. As a key facilitator, you will align stakeholders, manage risks, and ensure solutions meet success criteria within ag...
Reposted 1 week ago
Customer Success Manager, Mid Market
$80K - $95K *
Optimize customer success strategies by driving renewals and expansions, fostering key relationships across scientific and operational teams, and proactively managing outcomes to enhance long-term val...
1 week ago
Customer Success Manager - North America Operations
$75K - $100K *
Lead the charge in fostering long-term customer relationships, driving adoption and retention, and ensuring clients maximize value from our leadership development solutions through proactive engagemen...
1 week ago
Senior Manager, Client Growth & Success
$130K - $145K *
Unlock your potential as a strategic leader, driving client success and engagement for a diverse portfolio of employer clients. Collaborate cross-functionally and enhance program performance while fos...
4 days ago
$180K - $200K *
Lead the charge in driving growth marketing strategies across segments, crafting integrated campaigns and events. Ensure alignment with business goals while managing a talented multidisciplinary team...
Today
$110K - $130K *
Collaborate with diverse customers to drive adoption and success with GitLab's DevSecOps platform. Transform strategic goals into actionable success plans while guiding customers on technical journeys...
3 weeks ago
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.