Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
Regional Director, Enterprise Client Success
$140K *
Lead the charge in optimizing customer success with Synapse applications. Collaborate across teams to elevate user experience and drive business outcomes for strategic enterprise imaging clients in yo...
3 weeks ago
$97K - $131K *
Innovate customer engagement strategies to enhance operational efficiency and sustainability using IoT solutions. Collaborate cross-functionally, driving technical excellence and fostering relationshi...
Yesterday
Customer Success Manager, Scale
$83K - $90K *
Contribute to accelerated revenue growth as a Customer Success Manager in eCommerce, leveraging AI tools to enhance account management through prioritized outreach, risk management, and engagement str...
3 weeks ago
(US) Customer Success Manager, Physician Groups
$95K - $106K *
Join a team that's transforming client relationships in healthcare by driving success and maximizing the value of our solutions. Leverage your expertise to foster partnerships, ensuring top-tier care...
1 week ago
Account Executive, Customer Success
$158K - $238K *
Join a team that's dedicated to client success, driving account growth and delivering insights while collaborating cross-functionally to enhance client satisfaction and ensure market-leading service d...
Reposted yesterday
Customer Success Manager North America
$90K - $120K *
Elevate customer experiences by managing enterprise accounts, driving engagement, and collaborating with cross-functional teams. Leverage insights to foster growth while ensuring satisfaction and valu...
Reposted today
Vice President, Customer Success
$180K - $185K *
Unlock the potential of enterprise customers by leading Customer Success initiatives, driving retention, expansion, and advocacy while collaborating cross-functionally to achieve strategic business ou...
2 weeks ago
Customer Success & Professional Services Operations
$90K - $120K *
Accelerate your career by diving into customer success operations, mastering product insights, supporting implementation efforts, and enhancing user experiences through detailed analysis and cross-tea...
2 weeks ago
$70K - $95K *
Drive customer satisfaction and growth by managing relationships, ensuring optimal product usage, and leading adoption efforts to deliver exceptional business outcomes and renewals across your client...
1 week ago
$92K - $123K *
Lead a dynamic Customer Success team to optimize enterprise accounts' value and renewal rates. Drive operational excellence, strategic alignment, and cross-functional collaboration to deliver exceptio...
Today
Senior Director, Strategic Accounts
$140K - $190K *
Drive strategic growth and client relationships as part of an innovative team dedicated to transforming the Life Sciences sector with cutting-edge SaaS solutions. Your leadership will empower impactfu...
1 week ago
$80K - $120K *
Unlock potential by fostering relationships with executive members, ensuring their success through personalized support and proactive outreach. Enhance member engagement and satisfaction while managin...
1 week ago
Manager of Strategic Customer Success
$100K - $130K *
Join a team that's redefining customer success by leading and mentoring CSMs. Drive scalable strategies for enterprise clients while optimizing their experience and outcomes as we grow and enhance our...
Reposted 5 days ago
$80K - $85K *
Partner with us to drive strategic growth and deliver exceptional value to staffing agency clients. Leverage your expertise in customer success to cultivate relationships and enhance platform adoption...
1 week ago
Head Of Customer Success & Growth US & Canada (all genders)
$120K - $150K *
Champion customer success by leading a high-performing team focused on retention, expansion, and sustainable growth, while partnering with cross-functional leaders to enhance customer experiences and...
3 weeks ago
$130K - $180K *
Elevate client relationships in the Life & Annuities sector by leveraging AI and data solutions to drive growth, value, and satisfaction. Partner to deliver strategic insights and innovative solutions...
1 week ago
(US) Sr. Customer Success Manager, Enterprise
$118K - $132K *
Join the team to drive client success through strategic partnerships and solutions optimization, leveraging your expertise to enhance customer relationships and improve outcomes in the healthcare sect...
2 weeks ago
$106K - $146K *
Transform the customer journey by engaging with strategic employer clients, delivering impactful results and solutions. Leverage your collaboration skills to foster relationships and drive satisfactio...
2 weeks ago
$120K - $150K *
Accelerate growth through strategic partnerships that drive pipeline and revenue. Build strong relationships with key stakeholders and collaborate across teams to deliver measurable business impact in...
Today
$71K - $115K *
Take ownership of customer success initiatives by engaging clients, optimizing their use of our platform, and driving business results, while building lasting relationships to foster retention and adv...
Today
$80K - $120K *
Drive the future of customer engagement by leading CRM strategies that enhance user retention and loyalty through data-driven insights and automated journeys, ensuring a seamless experience across all...
1 week ago
Customer Success Manager (US Remote)
$90K - $130K *
Join a team that champions customer success by driving strategic relationships, ensuring retention, and enhancing business value for clients through proactive engagement and effective program manageme...
2 weeks ago
$80K - $120K *
Transform the customer experience as a data-driven leader, overseeing the full lifecycle from onboarding through retention. Drive engagement strategies, optimize automated journeys, and collaborate cr...
5 days ago
$90K - $130K *
Join a dynamic Customer Success team to drive value for Fortune 500 clients, manage strategic relationships, and enhance software adoption to achieve successful business outcomes in a collaborative, h...
Reposted 1 week ago
Program Manager, Strategic Customer Delivery
$108K - $156K *
Champion project success by leading comprehensive program delivery and ensuring high-quality outcomes. Collaborate with stakeholders to align resources and strategies, driving strong customer engageme...
Reposted today
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.