Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$171K - $342K *

Empower your career by leading strategic initiatives in Enterprise Accounts, driving pricing alignment, and fostering collaboration across Cardiovascular Business Units for sustained growth and compet...

US-AnywhereRemote

Reposted today

  •   11 - 15 years exp.  •   Healthcare

$150K - $200K *

Discover a leadership role that drives delivery excellence, managing client engagements while evolving delivery management practices and ensuring operational performance and satisfaction across comple...

US-AnywhereRemote

Today

  •   11 - 15 years exp.  •   Business Services

$170K - $210K *

Transform the entire revenue funnel by leading demand generation, sales, and operations as a cohesive unit, driving growth through AI-powered strategies and effective pipeline management to enhance ov...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Elevate user experiences by leading the strategic vision and delivery of a cross-platform Desktop Client, uniting access across diverse environments. Collaborate with engineering and design to drive s...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$160K - $190K *

Lead the charge in driving technical excellence by managing a high-performing team of Technical Account Managers, ensuring optimal customer experience and operational success for our Elite clients in...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Engage with C-level executives to drive customer success and lead post-sales digital transformations. Champion collaborative strategies that maximize value, mitigate risks, and achieve operational exc...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$115K - $120K *

Help us enhance customer success by building key relationships, driving impactful solutions, and fostering long-term partnerships within the healthcare sector to ensure optimal utilization of digital...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Healthcare

$153K - $193K *

Innovate the buyer journey across all stages through a comprehensive marketing automation strategy. This role requires leading full-funnel orchestration, implementing data-driven insights, and alignin...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$90K - $130K *

Drive the successful implementation of client-facing projects through effective project management, collaboration with GSI partners, and adherence to best practices, ensuring alignment with scope, bud...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$120K - $150K *

Lead the charge in shaping installation project success for imaging equipment. Drive high-performing teams, ensuring operational excellence and customer satisfaction while managing regional backlog an...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Healthcare

$112K - $149K *

Accelerate service excellence by leading a talented team of managers and engineers to enhance customer support, drive profitability, and achieve operational goals through collaborative projects and da...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$90K - $120K *

Lead the Client Education & Training team to develop impactful training experiences that enhance product adoption in K-12 settings. Collaborate across teams to ensure curriculum aligns with client nee...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$110K - $150K *

Join a team that's leading high-impact educational programs, overseeing operations, and ensuring quality delivery across diverse learning environments, while fostering team growth and student success...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$109K - $239K *

Elevate your career with a pivotal role in Lifecycle Marketing, driving innovative strategies for engaging former Personal Loan applicants through targeted campaigns using multi-channel tactics and da...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$85K - $100K *

Shape customer engagement strategies by overseeing Martech initiatives that enhance CRM capabilities, optimize user journeys, and drive cross-team collaboration to deliver data-driven insights for an...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Business Services

$145K - $185K *

Optimize commercial contracts and compliance in a fast-paced, mission-driven environment. Collaborate across teams to mitigate legal risks while supporting sustainable growth in delivering telehealth...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Legal & Accounting

$130K - $140K *

Shape the future of data operations by leveraging AI to unify and analyze operational data, drive problem management practices, and enhance decision-making across technical teams, ultimately ensuring...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$175K - $195K *

Develop and lead consultant engagement strategies, enhancing onboarding and lifecycle readiness. Optimize processes to ensure seamless mobilization and deployment, driving efficiency across operations...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$100K - $125K *

Manage and oversee global employee benefits programs, ensuring compliance and excellence in service delivery across multiple markets while collaborating with cross-functional teams to optimize the emp...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$180K - $205K *

Transform pipeline generation by architecting growth strategies across private equity, strategic alliances, and lead generation. Collaborate to develop and scale ecosystems that maximize revenue and c...

US-AnywhereRemote

4 days ago

  •   11 - 15 years exp.  •   Business Services

$110K - $140K *

Join a team that's focused on enhancing user journeys to drive audience conversion. Lead strategic initiatives and collaboration across departments to optimize subscription growth and marketing perfor...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Media

$120K - $150K *

Advance client satisfaction and operational excellence by leading the Group Health Division, overseeing team performance, enhancing processes, and ensuring profitability while managing key metrics and...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$99K - $157K *

Join the charge in shaping technical solutions by transforming stakeholder needs into actionable requirements, fostering collaboration within teams, and ensuring project success throughout the product...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$154K - $215K *

Engage key healthcare payers by driving sales of BPaaS and EPaaS solutions. Leverage industry knowledge to strategize and execute account growth plans, focusing on achieving revenue goals while managi...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$280K - $330K *

Help us architect and drive a transformative growth strategy that enhances customer acquisition and revenue through digital, product, and automated channels while building a high-performing team and o...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.