Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
Enterprise Customer Success Manager (US)
$90K - $130K *
Join a dynamic team focused on ensuring strategic enterprise customers realize maximum value and success. Drive customer engagement, build relationships with senior stakeholders, and manage risk for m...
Today
Customer Success Manager, Mid Market (YC)
$65K - $98K *
Launch exceptional customer success strategies by managing high-volume accounts, educating clients on products, and building long-term relationships in a dynamic SaaS environment. Drive adoption and o...
2 days ago
Customer Success Manager, Mortgage
$110K - $130K *
Join a team that's committed to enhancing customer success by managing relationships, driving product adoption, and optimizing the customer lifecycle for strategic clients while leveraging data insigh...
3 weeks ago
Channel Partner Success Manager
$92K - $100K *
Manage the renewal process for partner channels, focusing on revenue protection and partner health. Collaborate with stakeholders to drive adoption, mitigate risks, and ensure high retention rates acr...
2 weeks ago
$120K - $150K *
Lead the Service organization to drive exceptional member experiences, optimize operations, and strengthen relationships in a luxury environment while ensuring high standards and continuous improvemen...
1 week ago
$118K - $219K *
Drive innovation and strategy in Life New Business and Underwriting solutions, leading cross-functional teams to develop and commercialize products that enhance growth and market influence in the Life...
Reposted 1 week ago
Client Success Relationship Manager
$120K - $150K *
Empower client success by nurturing relationships and driving growth opportunities. Collaborate closely with internal teams to ensure client satisfaction and deliver impactful solutions within the hea...
Reposted 3 days ago
Senior Director, Product Management
$144K - $241K *
Champion the strategic direction of the product portfolio, leading teams to define, develop, and enhance innovative solutions while ensuring alignment with market demands and business objectives acros...
3 weeks ago
Director, Technology Solutions
$130K - $180K *
Join a team that's enhancing productivity and driving innovation by leveraging AI-driven solutions for managed services. Collaborate across functions to design, implement, and support applications, op...
Reposted 2 days ago
Sr. Program Manager, Mind the Product Training
$113K - $149K *
Shape the future of product training by designing and delivering customer-centric programs. Collaborate with stakeholders to optimize engagements and improve operational processes, ensuring a high-qua...
2 days ago
Senior Director, Public Program Growth Acceleration
$200K - $225K *
Lead transformative growth strategies for North America Open Enrollment initiatives. Partner cross-functionally to optimize commercial performance, enhance client engagement, and drive revenue growth...
Today
$211K - $290K *
Lead the charge in driving growth and innovation in payer solutions. Oversee P&L performance, manage diverse teams, and enhance client engagement while expanding market presence in advanced healthcare...
1 week ago
Executive Director, Strategic Client Engagement - Evidence/RWE
$150K - $200K *
Transform strategic client engagement and drive commercial growth through innovative solutions and senior-level relationship building to meet client objectives and enhance market positioning...
Reposted 4 days ago
$190K - $220K *
Elevate clinical strategy through peer-level engagement with CNOs, validating program designs and strengthening Stepful's brand in nursing leadership. Drive relationship-building and enhance sales pro...
3 weeks ago
$130K - $150K *
Drive client success through strategic partnerships, ensuring exceptional service, engagement, and retention. Collaborate cross-functionally to deliver data-driven insights and foster strong relations...
2 days ago
Senior Director, Digital Transformation
$136K - $215K *
Champion digital transformation by partnering with business and tech leaders to innovate strategies and drive change management initiatives, ensuring successful adoption and delivery of enterprise-wid...
Yesterday
Director, Legal & Compliance Business Enablement and Analytics
$130K - $180K *
Transform the Legal and Compliance landscape by driving initiatives that enhance operational efficiency, analytics, and cross-functional collaboration, all while managing risks and supporting enterpri...
1 week ago
$80K - $100K *
Optimize customer support by building a scalable function, establishing KPIs, and leading a team to enhance the customer experience. This hands-on role offers the opportunity to shape operations from...
1 week ago
Director, Program Management, CX
$120K - $160K *
Advance customer success by leading project implementation efforts, ensuring quality and governance. Build strong relationships with major accounts while collaborating with sales and project teams to...
5 days ago
Director, Program Management, CX
$130K - $180K *
Shape the future of program management by leading client accounts, ensuring successful project delivery, and driving business growth. Collaborate closely with sales and R&D to achieve KPIs and maintai...
1 week ago
Director, Head of Scaled Sales
$251K - $340K *
Drive sales-assisted growth by leading innovative models and strategies. Build segmentation, optimize customer journeys, and collaborate cross-functionally to enhance conversion and efficiency through...
Reposted 1 month ago
Sales Director- Corporate West Accounts
$120K - $150K *
Grow your career by leading revenue growth and strategic engagement with key healthcare executives. This role demands expertise in multi-product SaaS sales and deep sector insights to develop and nurt...
2 weeks ago
Director Client Success, Legal Portfolio
$130K - $180K *
Optimize client success initiatives by leading a team to enhance enterprise account performance and drive measurable outcomes, ensuring client retention and growth while fostering strategic relationsh...
Reposted 5 days ago
$160K - $180K *
Drive operational excellence in global member support by leading a high-performing team. Optimize processes using Zendesk and AI for improved efficiency while maintaining member satisfaction and ensur...
2 weeks ago
$205K *
Shape the future of SMB growth marketing by driving acquisition, conversion, and pipeline acceleration using AI insights and high-impact campaigns that inform data-driven decisions, executing hands-on...
Reposted 5 days ago
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.