Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$125K - $150K *

Shape the growth strategy by leading team initiatives and influencing executive priorities, driving innovation and operational excellence across multiple capabilities for impactful results and strateg...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$138K - $160K *

Bring your expertise to lead and inspire a dynamic team while overseeing complex creative project delivery. You will enhance client relationships and drive strategic solutions across multiple initiati...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$105K - $125K *

Join a driven team as a Senior Customer Success Manager, ensuring strategic clients derive maximum value from access control solutions through exceptional account management and relationship-building...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$170K - $200K *

Join us to lead product management efforts, shaping strategies that drive civic tech innovation. Oversee a talented team, collaborate cross-functionally, and prioritize initiatives, enhancing user eng...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $140K *

Explore an opportunity to drive client success and strategic initiatives while managing relationships within the renewable energy sector. Leverage your expertise to exceed targets and ensure seamless...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$130K - $145K *

Empower the Learning team to enhance client adoption through strategic content management, coaching, and collaborative release planning. Lead internal training initiatives while reporting directly to...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Transform client success by leveraging institutional investment expertise to drive retention and revenue growth for top-tier clients through strategic relationship management and data-driven decision...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$78K - $120K *

Unlock potential by guiding clients to maximize value from innovative solutions. Collaborate cross-functionally to drive adoption, engagement, and measurable outcomes, ensuring clients achieve their s...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$180K - $195K *

Engage as a strategic leader overseeing client success for Health Plan partners. Drive retention, growth, and operational excellence, ensuring alignment and delivering measurable value through relatio...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Healthcare

$172K - $258K *

Champion innovative product solutions by collaborating with cross-functional teams, leveraging healthcare data analytics and agile methodologies to drive impactful results in life sciences. Gain expos...

US-AnywhereRemote

Today

  •   11 - 15 years exp.  •   Healthcare

$150K - $180K *

Champion a transformative revenue enablement initiative, leveraging AI to enhance sales effectiveness and streamline coaching. Lead a team to integrate innovative tools and data-driven insights across...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $150K *

Lead a dedicated team within Commercial Onboarding and Servicing, fostering client success and guiding service execution. Drive performance, enhance client experiences, and manage service strategies i...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $115K *

Champion customer success by nurturing executive relationships, driving adoption, and executing strategic plans across top accounts to maximize value and renewals, while collaborating with internal te...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$110K - $140K *

Unlock potential by transforming data and strategy into system efficiencies, driving revenue growth through optimized HubSpot architecture, integrations, and actionable insights across the organizatio...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Business Services

$113K - $197K *

Lead the digital transformation by driving strategic initiatives that enhance user engagement and deliver innovative solutions, ensuring alignment of technology with business goals while managing a hi...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $180K *

Unlock potential by leading commercial operations and sales strategy. Drive efficiency through data analytics, optimize sales processes, and enhance revenue growth while managing a high-performance te...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$155K - $171K *

Shape the future of product operations by partnering with leadership to drive strategic planning, AI transformation, and team development. Engage cross-functional stakeholders to optimize product deli...

US-AnywhereRemote

6 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$150K - $180K *

Optimize regional sales initiatives by leading a dynamic team, driving revenue growth through effective mentoring, and enhancing customer relationships while achieving strategic sales objectives in a...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$83K - $132K *

Unlock customer success by leading onboarding and technical support for Media API clients. Collaborate across teams to ensure seamless integrations and foster long-term relationships, enhancing user e...

US-AnywhereRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Media

$150K - $180K *

Elevate corporate communications and content strategy, driving narrative governance and multi-channel engagement. Lead a diverse team to enhance brand visibility, stakeholder alignment, and measurable...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Business Services

$232K - $260K *

Drive product marketing strategies and operations at a critical growth phase. Lead a team to define market narratives and align cross-functional initiatives, ensuring impactful launches that enhance s...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$240K - $260K *

Lead and enhance sales operations by modernizing workflows, embedding AI, and driving data-driven decision-making while collaborating cross-functionally to optimize revenue and operational processes...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $180K *

Lead the charge in driving account growth for key clients, leveraging AI expertise to shape conversations with CXOs. Expand engagement depth while achieving aggressive revenue targets and enhancing cl...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$160K - $175K *

Champion clinical excellence by guiding clients through pharmacy benefit processes, conducting insightful reviews, and fostering partnerships. Drive innovative strategies that enhance client satisfact...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Engage key clients to drive strategic growth by building executive relationships, understanding business priorities, and positioning innovative AI and cloud solutions that deliver substantial value an...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.