Director, Customer Success Jobs in New York, NY

Empower customer success by managing complex accounts, driving growth, and ensuring optimal outcomes through strategic relationships. Collaborate across teams to create value, mitigate risks, and enha...

Engage mid-market public safety customers by championing implementation, usage, and expansion initiatives. Collaborate with technical teams to align customer needs with innovative solutions, improving...

Unlock customer success excellence by leading a high-performing team of Customer Success Managers. Drive retention, satisfaction, and growth while creating streamlined experiences that prioritize cust...

Lead a dynamic Customer Success team to drive customer satisfaction, adoption, and retention. Develop strategies, manage a portfolio, and ensure alignment with growth objectives while creating an exce...

Join our Key & Strategic Client Success Management team to maximize client value, drive adoption and ensure retention through strategic partnerships and advocacy, offering a seamless experience while...

Transform customer service experiences by leading the B2B Service team, optimizing Salesforce technologies, and driving automation for enhanced efficiency and satisfaction across the enterprise...

Lead the charge in transforming B2B service through Salesforce strategy, driving automation and self-service, while enhancing operational efficiency. Mentor a high-performing team to deliver measurabl...

Join a team that's pivotal in optimizing deal structuring and execution. This role partners with Sales and Renewals to enhance revenue and minimize churn, ensuring solutions are mutually beneficial an...

Transform customer support by leading a 150+ global team, deploying AI agents, and building a world-class service model. Drive proactive engagement, develop innovative strategies, and serve as the voi...

Own the growth and success of client accounts within a fast-paced healthcare SaaS team. Drive customer onboarding, adoption, and renewals by building strong stakeholder relationships and leveraging AI...

Lead customer success initiatives by optimizing platform use, driving adoption, and ensuring satisfaction for global enterprises. Collaborate closely with clients, providing expertise and tailored sol...

Lead the transformation of our Customer Success organization, driving measurable outcomes for enterprise clients. Collaborate with cross-functional teams to enhance customer value, ensuring strategic...

Lead and innovate strategies for Client Success and Technical Account Management. Mentor teams to enhance client retention and satisfaction while improving processes and collaboration across functions...

Grow your career with an innovative content marketing strategy that elevates AI-driven narratives and amplifies engagement. You will rebuild and lead a dynamic content team, driving brand recognition...

Unlock potential by driving customer success through post-sale management and tailored ROI strategies, ensuring seamless collaboration with multiple stakeholders while building an impactful Customer S...

Accelerate growth as a strategic leader in B2B telehealth, owning the commercial engine for new business acquisition, customer retention, and revenue operations, while driving scalable commercializati...

Drive AI adoption as a trusted partner guiding enterprise customers through their journey with Claude's solutions, optimizing usage, presenting innovative ideas, and developing strategic relationships...

Transform customer relationships and drive growth in the e-health sector by enhancing engagement and retention for a diverse portfolio of clients. Collaborate across departments to deliver exceptional...

Transform customer relationships by owning the post-sale lifecycle, ensuring deployment, adoption, and retention of XR solutions while identifying growth opportunities within a diverse portfolio...

Champion a customer success strategy to maximize value delivery, enhance retention, and foster growth while nurturing talent and improving customer relationships through proactive engagement and colla...

Elevate customer relationships by managing a portfolio of accounts, ensuring renewals and driving expansion. Utilize data-driven insights and automation to provide exceptional service and foster long...

Transform customer success with hands-on leadership in building a scaled engagement motion. Lead a dedicated team to enhance customer value through innovative data-driven strategies and operational ex...

Empower public sector healthcare relationships by driving client success, retention, and expansion through strategic account management and executive advisory, leading to impactful outcomes for stakeh...

Join a team that champions customer success by driving strategic relationships, ensuring retention, and enhancing business value for clients through proactive engagement and effective program manageme...

Champion customer success by onboarding customers, enhancing retention, and driving product engagement. Collaborate with teams, analyze data, and conduct success reviews to ensure positive experiences...