Director, Customer Success Jobs in New York, NY

Drive customer satisfaction and growth by architecting an AI-first Customer Success model. Lead a high-impact team that transforms processes, enhances customer relationships, and delivers measurable v...

Support early-stage clients through tailored onboarding and product adoption, driving fast time-to-value while ensuring a seamless transition and long-term successful engagement with our software solu...

Join a team that's dedicated to driving success for key customers by managing relationships, developing outcome-focused strategies, and ensuring alignment on business goals while enhancing overall cus...

Empower customer journeys by leading onboarding initiatives, ensuring seamless and tailored experiences. Collaborate across teams to enhance implementation processes, mitigate risks, and drive custome...

Drive customer success by managing key relationships and maximizing value for 20-40 partners. Collaborate cross-functionally to onboard, support, and gather feedback, ensuring a seamless integration a...

Empower customer success by driving strategic relationships and delivering tailored solutions. Cultivate engagement with enterprise clients, optimize product adoption, and ensure alignment between cus...

Join a dynamic team as you lead a group of technical experts focused on enhancing client experiences. Oversee operations, foster team growth, and collaborate across functions to achieve exceptional se...

Lead the charge in driving customer success through strategic engagement, mentoring a team to optimize digital journeys and enhance revenue retention. Foster a culture of data-driven program developme...

Transform customer relationships by leading complex onboarding engagements, ensuring business outcomes, and facilitating executive alignment across enterprise implementations from transition to long-t...

Accelerate progress at client satisfaction by serving as a strategic advisor, fostering key relationships, and driving improvements to optimize revenue cycle outcomes. Engage cross-functionally to enh...

Partner with us to elevate customer success by delivering tailored strategies, cultivating relationships, and driving compelling results in a dynamic, collaborative environment. Join a passionate team...

Build relationships with assisted living facilities, ensure satisfaction, and enhance service delivery by managing client success and operational support in a dynamic healthcare environment...

Shape the future of cybersecurity by developing strategies, leading a team, and ensuring compliance to protect vital infrastructure and client data across a SaaS platform...

Shape the future of partner engagement by enhancing the experience of clinics and practitioners. Collaborate cross-functionally to streamline operations, build lasting relationships, and drive scalabl...

Lead transformational customer success initiatives for strategic enterprise accounts, combining relationship management with depth in operations. Drive value through exceptional service, alignment wit...

Drive customer success as a strategic advisor, enhancing adoption and satisfaction while collaborating with teams to optimize workflows and deliver lasting value for clients through proactive support...

Grow your career with a leadership role overseeing a team of Customer Success Managers. Drive customer adoption, retention, and value for strategic accounts while partnering cross-functionally to meet...

Join a team that drives operational excellence in Customer Success strategy. As a seasoned leader, you'll architect initiatives, optimize performance, and enable a proactive approach to achieve revenu...

Deliver strategic leadership in Customer Success Operations, architecting day-to-day functions and future state models to enhance productivity, forecasting, and transformations for the AMER region's p...

Pioneer customer success by driving onboarding, adoption, and retention for key accounts. Build strong relationships, identify expansion opportunities, and guide customers to maximize their experience...

Manage customer outcomes from onboarding through to renewal, driving success via strategic engagement and value realization. Be the go-to advisor ensuring alignment with business goals and optimizing...

Lead the charge in enhancing customer experience by utilizing AI-driven workflows, building strong relationships, and adapting strategies to ensure user adoption and satisfaction throughout the entire...

Transform knowledge management and client experience strategy. Lead the integration of AI technologies, optimize systems, and enhance customer engagement through innovative solutions and cross-functio...

Champion customer success within SLED organizations. Drive revenue growth by managing relationships, negotiating contracts, and delivering strategic value for an established client base in the public...

Pioneer the Partner Success framework, establishing global strategies and governance to enhance partner capabilities, drive performance improvements, and ensure delivery excellence across a diverse ec...