Director, Customer Success Jobs in New York, NY

Analyze customer engagement to drive retention, product adoption, and outcomes, while managing commercial performance through strategic insights and proactive solutions in a high-growth environment...

Unlock customer success by leading onboarding and technical support for Media API clients. Collaborate across teams to ensure seamless integrations and foster long-term relationships, enhancing user e...

Champion client growth by nurturing relationships and driving retention for high-value accounts, ensuring expansion within luxury brands. Collaborate with teams to enhance client engagement and revenu...

Engage your leadership skills to drive revenue growth by building and mentoring a high-performing sales team. Focus on customer acquisition and market penetration in a competitive environment, collabo...

Partner with us to transform customer experience operations into a seamless, data-driven journey. Your leadership will unify departments for consistency, enabling effective strategies that enhance cus...

Champion the transformation of content management and CRM capabilities, leading a high-performing team to enhance digital asset governance and optimize content discoverability for global engagement ac...

Take ownership of quality strategy and supply chain optimization, driving innovation and cost efficiency. Collaborate cross-functionally to enhance customer experience and implement tech-driven soluti...

Elevate channel strategy and partner relationships to drive revenue growth, enhance market positioning, and ensure effective collaboration across teams, while managing negotiations and performance met...

Empower your career by leading the operational excellence of our US and Canada fulfillment network. Drive performance, develop talent, and implement strategic improvements across multiple sites to ach...

Drive customer success by overseeing strategic onboarding, product adoption, and retention for high-value clients. Collaborate with stakeholders to ensure satisfaction and measurable results, while fo...

Engage in driving AI-powered customer advocacy by optimizing content strategies and enhancing operational efficiency. Lead cross-functional initiatives to amplify customer success stories and strength...

Shape the future of marketing compliance by leading automation initiatives, overseeing review processes, and driving collaboration across teams. This hands-on role combines strategic oversight with di...

Transform recruiting operations by leading technology and systems strategy, enhancing efficiency and user experience for a large team. Drive innovation through AI and data-driven insights while foster...

Pioneer client success by leveraging technology and insights to enhance satisfaction, retention, and revenue. Collaborate with teams to ensure timely project launches and foster long-term relationship...

Innovate the consumer experience by leading product strategy and execution. Drive a high-performing team to enhance onboarding and insurance purchasing while aligning with cross-functional partners to...

Drive customer success across the Americas by leading a high-performing team focused on retention, expansion, and satisfaction, ensuring operational excellence in both pre and post-sales experiences f...

Elevate project delivery by leading cross-functional teams in Interactive Response Technology, ensuring client satisfaction and timely execution while managing risks and fostering continuous improveme...

Elevate customer support excellence by leading a dynamic team across multiple channels. Drive operations, coach specialists, and ensure a seamless customer experience while managing escalations and op...

Elevate executive and client experiences by designing luxury hospitality programs across a national portfolio, ensuring exceptional service standards and memorable interactions in corporate environmen...

Lead organizational change management initiatives across multiple business functions, ensuring effective adoption of new processes and technologies. Collaborate with executives and stakeholders to dri...

Champion the development and execution of innovative digital product strategies across EMEA, enhancing consumer experiences and driving key performance indicators in a high-growth e-commerce environme...

Empower client growth as a strategic advisor, managing senior relationships across diverse B2B sectors. Drive innovation, optimize media strategies, and develop talent while ensuring operational excel...

Lead the charge in defining user experience strategy, managing a multi-disciplinary design team to deliver innovative, user-centered digital products while fostering collaboration and high-impact desi...

Drive revenue growth by leading a high-performing enterprise sales team, executing strategic sales plans, and building relationships with key decision-makers in the cybersecurity sector. Collaborate c...

Join a team that's redefining customer engagement by tackling complex enterprise accounts. You'll lead technical success initiatives, collaborate with engineers, and influence key stakeholders to driv...