Director, Customer Success Jobs in Boston, MA

Advance growth and retention for strategic enterprise clients by leading complex expansions and renewals. Foster deep relationships with stakeholders to align solutions with critical initiatives and d...

Shape the future of Customer Success by partnering with executives to enhance operational effectiveness, drive strategic initiatives, and transform complex data into actionable insights that inform de...

Lead logistics strategy and manage vendor partnerships for optimal service, cost, and efficiency. Collaborate cross-functionally to ensure seamless logistics operations across warehousing, transport...

Join a team that's dedicated to enhancing client success by building strategic relationships, ensuring customer growth, and driving adoption of solutions in a dynamic hybrid environment. Be a pivotal...

Lead the charge in driving client success, creator operations, and acquisition. Oversee a team focused on cultivating partnerships and enhancing operational efficiency for profitable growth in a dynam...

Lead the charge in driving customer retention and satisfaction as a key partner post-sale. Collaborate across teams to optimize account management and enhance the customer journey in a fast-paced envi...

Elevate customer satisfaction by managing the full lifecycle experience, ensuring adoption and growth. Build strong relationships, advocate for user needs, and drive value with an AI-powered platform...

Transform customer experiences by leading strategic change initiatives and mentoring teams, enhancing executive relationships and driving large-scale transformation engagement success...

Help us empower clients through exceptional care and operational excellence. You'll drive daily account management, training, and support, ensuring seamless operations and creating a blueprint for suc...

Shape the future of customer success by leading a dynamic team of CSMs. Drive adoption, value realization, and long-term relationships while optimizing team performance and scaling best practices acro...

Unlock potential by managing and expanding a diverse portfolio of 100+ customers, fostering strong relationships, identifying growth opportunities, and guiding clients through product transitions for...

Build innovative AI-driven workflows and automation to enhance Customer Success operations. Collaborate cross-functionally to streamline processes and improve efficiency, directly impacting customer e...

Collaborate to build an AI-enabled Customer Success framework, transforming workflows through innovative solutions, data integration, and automation. Drive improvements across lifecycle management, in...

Optimize the Enterprise Customer Success team across AMER, enhancing customer retention, satisfaction, and outcomes for large global clients while driving strategy in collaboration with cross-function...

Shape the future of customer engagement by leading strategic enablement initiatives across global teams, enhancing productivity, and driving consistent results throughout the customer lifecycle with a...

Empower customer success by managing SMB and midmarket portfolios, fostering relationships, ensuring retention, and driving growth through tailored solutions. Collaborate cross-functionally to enhance...

Elevate employee engagement by leading innovative marketing strategies that promote employer-sponsored benefits, driving awareness and adoption effectively across diverse client populations while ment...

Join us to redefine employee engagement through innovative marketing strategies that inspire employer-supported benefits adoption. Lead integrated programs to elevate brand presence and drive employee...

Champion innovative employee engagement strategies that enhance benefit awareness and adoption through integrated marketing campaigns, partnerships, and measurable growth initiatives, driving client s...

Advance client outcomes by leading a high-performing team of Customer Success Managers, driving retention, growth, and satisfaction metrics while shaping overall partnership strategy and addressing cl...

Elevate customer success through hands-on enablement and program management. Collaborate with cross-functional teams to design training and tools that empower representatives and enhance customer expe...

Lead the transformation of legal workflows in large law firms, driving customer success through strategic guidance, technology adoption, and relationship-building to ensure measurable value and enhanc...

Empower our customers by optimizing their operations with tailored solutions. Collaborate cross-functionally, strategizing to solve challenges and drive success in a dynamic, growth-oriented environme...

Engage with customers as a trusted advisor, ensuring effective onboarding and support while driving adoption of technology solutions. You will be pivotal in enhancing customer satisfaction and maximiz...

Unlock potential by leading advanced measurement strategies for clients, analyzing marketing effectiveness, and driving data-driven decisions. Collaborate with cross-functional teams, mentor junior an...