Director, Customer Success Jobs in Austin, TX

Lead and scale our enterprise customer success function, ensuring complex customers achieve rapid value and long-term success through effective onboarding, relationship building, and team mentorship i...

Accelerate enterprise customer success by leading the team, ensuring optimal onboarding, and fostering strong executive relationships. Drive operational excellence and mentor talent to achieve top-tie...

Elevate customer success by leading a team of CSMs to drive product adoption, renewals, and growth. Collaborate cross-functionally to enhance customer experience and ensure alignment with business obj...

Champion client success by leading post-sale implementations and ensuring ongoing account performance. Collaborate with cross-functional teams to translate client needs into actionable insights, drivi...

Lead the onboarding function for diverse customer segments, managing a team to ensure a seamless transition from contract to go-live. Collaborate cross-functionally to enhance processes and drive cust...

Transform the Customer Success landscape by leading a new NORAM scaled team, defining strategies for global customer engagement, and ensuring personalized experiences at scale across diverse segments...

Elevate partner relationships in a strategic leadership role responsible for guiding a team and enhancing partner success through AI-driven workflows and high-touch service...

Lead strategic initiatives to enhance customer success for high-value enterprise accounts, fostering long-lasting partnerships, driving engagement, and optimizing retention while managing a high-perfo...

Lead the charge in scaling our Customer Success Management team, driving product adoption and retention across diverse customer segments. Collaborate cross-functionally to create impactful processes a...

Champion customer success by managing relationships, driving revenue growth, and ensuring retention. Collaborate across teams to support clients through international expansion and platform migration...

Champion customer success by leading a dynamic team to drive post-live growth, retention, and expansion initiatives within enterprise software, influencing retailer P&L outcomes and ensuring a consult...

Accelerate progress at a leading Customer Success team, driving renewal outcomes and enhancing team effectiveness through innovative engagement strategies and AI-driven solutions for a diverse portfol...

Transform client relationships by leading customer success strategies, driving utilization, and maximizing retention across enterprise health systems. Oversee a high-performing team to ensure client s...

Help us optimize customer success by leveraging your expertise to build strong partnerships, drive growth, and ensure satisfaction while enabling organizations to achieve their business objectives and...

Champion customer success by overseeing onboarding and account growth. Collaborate with teams to ensure customer advocacy and satisfaction while developing playbooks and driving measurable outcomes fo...

Drive client success by leading strategic initiatives and fostering strong relationships in healthcare technology. Leverage deep domain expertise to enhance outcomes and ensure effective use of soluti...

Lead the development of implementation strategies for agency onboarding, ensuring seamless integration and adoption of technology solutions while fostering team growth and collaboration across departm...

Join a team that's redefining customer success by leveraging AI to enhance the post-sale journey. Lead and scale a dynamic team while driving retention and expansion for enterprise clients in a fast-p...

Engage with strategic Oracle customers to drive success through relationship management, implementation guidance, and value realization. Champion customer outcomes and optimize their journey with Redw...

Transform customer experiences by delivering technical insights and tailored solutions for our IoT platform. Collaborate cross-functionally to ensure adoption, drive value, and foster long-term partne...

Contribute to customer success by guiding clients through their Workday Adaptive Planning journey. Leverage your expertise to drive value, adoption, and retention, while collaborating with internal te...

Transform the Customer Success landscape by leading a dedicated team to enhance customer journeys, drive retention, and establish best practices that ensure exceptional experiences and measurable outc...

Champion customer success by driving value and adoption for Workday solutions. Collaborate with teams to identify growth opportunities and ensure clients maximize their investment through strategic gu...

Join a dynamic team to lead customer success for SMBs, driving retention and growth. You'll coach a team, streamline onboarding, and leverage data and AI to enhance customer engagement and satisfactio...

Empower global operations through strategic partnership management, leading major accounts to enhance safety and efficiency while collaborating cross-functionally to drive impactful technology solutio...