Director, Customer Success Jobs in Austin, TX

Drive the future of customer success by leading a high-performing team. Own retention and revenue targets, establish proactive risk management, and refine operational models to ensure sustained custom...

Elevate customer success by leading multiple teams, shaping strategy, fostering relationships, and driving performance in a dynamic environment for sustained growth and customer satisfaction...

Lead the charge in shaping a high-impact Customer Success function. Oversee strategy, processes, and metrics to enhance customer retention and growth, ensuring scalability and revenue generation for t...

Manage and develop a high-performing team of Customer Success Managers, driving retention and value realization for a portfolio of Upmarket customers, while collaborating cross-functionally to ensure...

Accelerate progress at customer retention and success operations by developing scalable processes, enhancing data-driven decision-making, and leading cross-functional initiatives that drive customer h...

Optimize and elevate customer success operations by leveraging metrics, technology, and strategic initiatives. Drive productivity across cross-functional teams, ensuring seamless processes and strong...

Drive customer success by leading global teams, improving retention, and enhancing product utilization, ensuring a seamless experience across diverse regions and platforms while driving operational ex...

Lead the development of customer success strategies, driving retention and growth in a fast-paced environment while enhancing executive relationships and ensuring exceptional value delivery across B2B...

Lead the global Customer Success operations strategy by analyzing renewal health, modeling retention risks, and enhancing post-sales processes while managing a skilled team across diverse regions for...

Champion customer success by leading a dynamic team of managers to drive performance, develop talent, and ensure exceptional client experiences through proactive risk management and consistent operati...

Lead the development of implementation strategies for agency onboarding, ensuring seamless integration and adoption of technology solutions while fostering team growth and collaboration across departm...

Lead and develop a high-performing Customer Success team, driving retention and expansion strategies. Engage directly in team operations, coaching, and performance management to achieve key metrics an...

Join a dynamic team to drive customer success in biopharma, fostering robust relationships and leveraging AI tools for efficiency. Shape processes, mentor rising talent, and represent customer needs i...

Shape the future of Customer Success Operations by leading strategic projects, optimizing processes, and collaborating cross-functionally to ensure scalable solutions and impactful outcomes for growth...

Lead the charge in enhancing customer success by guiding post-sale engagement, ensuring clients effectively utilize our solutions, and advocating for their needs within the organization to drive satis...

Transform customer experiences by delivering technical insights and tailored solutions for our IoT platform. Collaborate cross-functionally to ensure adoption, drive value, and foster long-term partne...

Contribute to customer success by managing portfolios, driving product adoption, and ensuring retention. Collaborate proactively with eCommerce clients to deliver measurable outcomes and maintain oper...

Champion digital customer success by managing scalable engagement programs that enhance product adoption, retention, and expansion for school districts. Drive high-impact initiatives within a structur...

Unlock potential by developing strategic relationships with mid-market customers, driving renewals, and facilitating value realization. Own the customer journey from onboarding to expansion, ensuring...

Tackle the complexities of customer success in healthcare, ensuring exceptional client satisfaction through strategic oversight and operational excellence in HIM and coding operations. Leverage your e...

Shape the future of enterprise customer success by driving strategic partnerships, transforming operational data into measurable outcomes, and championing impactful change for mid-large accounts withi...

Oversee customer success initiatives, build a high-performing team, and cultivate trusting relationships with enterprise clients to enable successful clinical trials through our platform. Drive strate...

Drive customer success for strategic healthcare clients by building relationships, optimizing product adoption, and ensuring satisfaction. Utilize insights to enhance client outcomes and collaborate a...

Support client success by building strategic relationships, ensuring alignment, and driving value realization. Collaborate with cross-functional teams to enhance outcomes for major stakeholders across...

Lead strategic partnerships by guiding customers toward business value, driving platform adoption, and championing success across organizations. Utilize your CPG trade expertise to build trust and inf...