Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$90K - $120K *

Oversee and optimize service operations, enhancing efficiency, customer satisfaction, and team performance while driving financial growth and maintaining safety standards in a dynamic environment...

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$130K - $180K *

Strategize and implement impactful sales programs to drive business growth across North and Latin America. Collaborate with marketing and sales teams to achieve shared objectives, enhance customer exp...

Today

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$75K - $95K *

Join a dynamic team as a managerial leader, overseeing project coordinators to drive efficiency, maintain high standards, and enhance customer satisfaction while fostering team development in a collab...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$90K - $120K *

Champion effective supply chain management and drive operational excellence by leading planning, procurement, and fostering collaboration across departments to meet organizational goals in a dynamic e...

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $120K *

Lead the charge in driving digital transformation for enhanced operational efficiency. Implement cutting-edge technologies and foster a culture of continuous improvement while engaging stakeholders gl...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $130K *

Grow your career with a pivotal role focused on driving revenue in the Southeastern or Southern markets, where you'll lead, mentor, and expand our sales force while nurturing key client relationships...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$75K - $95K *

Lead operations and optimize processes as you oversee a dynamic team of professionals, ensuring safety compliance, efficient production, and effective management in a fast-paced environment. Drive con...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$131K - $218K *

Join a team that's driving product innovation and customer experience in enterprise systems. Leverage your expertise to shape product strategy and collaborate with cross-functional teams to deliver im...

Reposted yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$75K - $95K *

Drive compliance and safety culture in fleet operations. Oversee vehicle maintenance and training programs, guide team development, and ensure adherence to DOT regulations while enhancing the efficien...

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$100K - $130K *

Elevate customer success through operational excellence and governance across service delivery. Manage cross-functional teams to ensure SLA compliance, enhance customer experience, and drive financial...

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$75K - $95K *

Accelerate project success by leading a dynamic team of coordinators, driving efficiency, and enhancing customer relationships while managing timelines and quality standards for various projects...

1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

$75K - $95K *

Oversee and lead a team of Project Coordinators, ensuring the effective management of projects while cultivating high performance and standards of service. Drive project success through strategic plan...

1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

$159K - $287K *

Lead the charge in driving sales growth within the Healthcare Sales team. Foster customer relationships to enhance trust and satisfaction, while managing strategic plans for new business across Diagno...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $120K *

Transform the sales landscape by leading a high-performing team, developing strategies, ensuring compliance, and fostering a customer-centric culture that drives results and empowers staff for success...

2 days ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$120K - $180K *

Lead the execution of strategic sales initiatives across the U.S. and Canada, driving revenue growth while building and managing a high-performance sales team to achieve corporate objectives and marke...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$130K - $180K *

Grow your career with a leadership role focused on driving sales performance, developing high-performing teams, and managing key business relationships to achieve organizational sales goals and succes...

4 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$96K - $125K *

Lead the charge in optimizing manufacturing operations, ensuring safety and production goals are met while fostering a culture of continuous improvement and teamwork across production teams and suppor...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Take ownership of the Purchasing Department's operations, focusing on budget management, contract negotiations, and team leadership to drive cost-saving initiatives and ensure optimal purchasing pract...

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$169K - $253K *

Lead financial strategy and decision-making in a dynamic electronics manufacturing environment, driving critical initiatives and optimizing business performance within a collaborative leadership team...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$150K - $225K *

Pioneer in actuarial excellence by analyzing financial risks, developing robust models, and leading a team to ensure compliance and performance. Contribute to impactful decisions through precise data...

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$88K - $98K *

Engage in dynamic project management, driving timelines and budgets while ensuring quality standards. Collaborate across teams to deliver exceptional results and foster growth within your projects thr...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$150K - $225K *

Lead comprehensive actuarial analysis to quantify financial risks, project medical expenses, and guide strategic goals, ensuring high ethical standards and accuracy in reporting for product performanc...

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $150K *

Drive growth in federal sectors by expanding TRM's influence in U.S. cyber missions. Serve as a trusted liaison, navigating procurement while utilizing AI for efficiency. Own sales cycles and build ro...

Today

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$418K - $500K+*

Unlock potential by leading strategic account growth and driving revenue across high-value clients. This role combines executive engagement with global sales leadership to optimize market share and en...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Telecommunications & Hardware

$90K - $100K *

Collaborate with the culinary team to enhance dining services while leading a skilled staff. Drive operational excellence, improve client relationships, and support financial objectives in a fast-pace...

2 days ago

  •   Less than 5 years exp.  •   Food & Beverages

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.