Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$110K - $130K *

Innovate operational excellence by providing strategic leadership across all functions, driving profitability, and achieving sustainable growth in environmental services through effective team and pro...

4 days ago

  •   8 - 10 years exp.  •   Business Services

$250K - $300K *

Drive revenue growth by developing and executing a robust channel strategy in the Americas' Western Region, focusing on partner recruitment, enablement, and performance management to achieve targeted...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$123K - $140K *

Champion strategic client partnerships, drive account growth, and lead a high-performing team to ensure sustainable success while balancing client needs and business objectives in a dynamic environmen...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$120K - $145K *

Manage strategic healthcare accounts to enhance market penetration of advanced wound dressing products. Collaborate with sales leaders to foster high-value relationships and develop account strategies...

1 month ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Join us to drive community engagement and occupancy through innovative sales strategies. Build lasting relationships with prospects, families, and partners, while leading a dedicated sales team and pr...

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$125K - $150K *

Manage the global merchandising strategy across diverse regions and channels. Collaborate with cross-functional teams to enhance brand consistency, optimize product assortments, and drive commercial p...

3 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Pioneer operational excellence by overseeing daily activities and strategizing across departments. Collaborate with leadership to achieve performance goals while managing a skilled team in a dynamic c...

6 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$174K - $261K *

Unlock potential by leading a dynamic sales team, driving complex sales cycles, and positioning innovative cloud solutions to strategic accounts while fostering a collaborative environment that inspir...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Lead a dynamic team of technical professionals to enhance quoting processes and develop talent, driving continuous improvement and a superior customer experience while collaborating with cross-functio...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$174K - $261K *

Lead the charge in driving new business while mentoring a high-performing sales team. Utilize your extensive experience with strategic accounts to enhance market presence and deliver on growth objecti...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$174K - $261K *

Lead the charge in transforming our sales strategy by mentoring a high-performing team of Senior Account Executives. Drive complex sales cycles and position our innovative cloud solutions as the top c...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$174K - $261K *

Empower your career by leading a dynamic sales team to drive growth, cultivate strategic accounts, and mentor talent in a fast-paced environment focused on innovation and outstanding results...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$174K - $261K *

Champion growth by leading a dynamic sales team, driving new business, and executing complex sales strategies to position cutting-edge solutions in competitive markets. Foster collaboration and mentor...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Champion the continuous improvement of the Quality Management System while leading the quality team to ensure compliance with aerospace standards, fostering relationships with suppliers and customers...

Today

  •   5 - 7 years exp.  •   Aerospace & Defense

$115K - $135K *

Transform the management of multi-tenant industrial properties by leading teams, ensuring operational excellence, and cultivating strong tenant relationships while driving strategic initiatives to enh...

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$209K - $348K *

Transform program management by leading high-impact, cross-functional initiatives in storage and memory technology to enhance execution and accountability across the organization...

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$110K - $130K *

Shape quality and validation operations for pharmaceutical manufacturing. Lead compliance excellence, mentor teams, and enhance operational efficiency while driving continuous improvement and regulato...

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$85K - $100K *

Lead the execution of critical service projects, ensuring professionalism and customer satisfaction from initiation to completion while managing scope, resources, and risks effectively to deliver on p...

Edmonton, ABIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Shape strategic and operational leadership for financial and HR functions, ensuring compliance and supporting a high-performance, people-first culture. Collaborate with cross-functional teams to enhan...

2 weeks ago

  •   11 - 15 years exp.  •   Legal & Accounting

$100K - $120K *

Drive logistics excellence by overseeing end-to-end distribution operations, managing vendor relationships, and honing strategies across multiple facilities to achieve peak efficiency and compliance i...

6 days ago

  •   8 - 10 years exp.  •   Transportation

$126K - $234K *

Innovate strategic communications for Customer Engagement teams, translating leadership insights into impactful messaging. Lead integrated plans, support change initiatives, and cultivate engagement a...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$194K - $250K *

Bring your expertise to lead end-to-end Quality strategies for products through their lifecycle. Guide cross-functional teams in ensuring compliance and risk management while accelerating product deve...

3 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$194K - $250K *

Lead the end-to-end Quality strategy for products as we evolve into a multi-product biopharma. Collaborate with cross-functional teams to ensure compliance through all development phases, balancing qu...

3 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$170K - $200K *

Champion a high-performing marketing team to drive pursuit strategies, enhance client engagement, and boost revenue growth through innovative proposals and presentations across various markets and ser...

2 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$110K - $130K *

Accelerate progress at driving strategic supplier partnerships and inventory optimization. Lead sourcing and materials management initiatives while fostering collaboration across departments to achiev...

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.