Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$90K - $120K *
Oversee and optimize service operations, enhancing efficiency, customer satisfaction, and team performance while driving financial growth and maintaining safety standards in a dynamic environment...
2 weeks ago
Director of Sales, Packaging Americas
$130K - $180K *
Strategize and implement impactful sales programs to drive business growth across North and Latin America. Collaborate with marketing and sales teams to achieve shared objectives, enhance customer exp...
Today
$75K - $95K *
Join a dynamic team as a managerial leader, overseeing project coordinators to drive efficiency, maintain high standards, and enhance customer satisfaction while fostering team development in a collab...
1 week ago
$90K - $120K *
Champion effective supply chain management and drive operational excellence by leading planning, procurement, and fostering collaboration across departments to meet organizational goals in a dynamic e...
2 weeks ago
Digital Operations Delivery Lead
$90K - $120K *
Lead the charge in driving digital transformation for enhanced operational efficiency. Implement cutting-edge technologies and foster a culture of continuous improvement while engaging stakeholders gl...
3 weeks ago
$90K - $130K *
Grow your career with a pivotal role focused on driving revenue in the Southeastern or Southern markets, where you'll lead, mentor, and expand our sales force while nurturing key client relationships...
1 week ago
$75K - $95K *
Lead operations and optimize processes as you oversee a dynamic team of professionals, ensuring safety compliance, efficient production, and effective management in a fast-paced environment. Drive con...
1 week ago
$131K - $218K *
Join a team that's driving product innovation and customer experience in enterprise systems. Leverage your expertise to shape product strategy and collaborate with cross-functional teams to deliver im...
Reposted yesterday
Director of Fleet Services and Compliance
$75K - $95K *
Drive compliance and safety culture in fleet operations. Oversee vehicle maintenance and training programs, guide team development, and ensure adherence to DOT regulations while enhancing the efficien...
3 weeks ago
Service Delivery Manager - California
$100K - $130K *
Elevate customer success through operational excellence and governance across service delivery. Manage cross-functional teams to ensure SLA compliance, enhance customer experience, and drive financial...
3 weeks ago
$75K - $95K *
Accelerate project success by leading a dynamic team of coordinators, driving efficiency, and enhancing customer relationships while managing timelines and quality standards for various projects...
1 week ago
$75K - $95K *
Oversee and lead a team of Project Coordinators, ensuring the effective management of projects while cultivating high performance and standards of service. Drive project success through strategic plan...
1 week ago
$159K - $287K *
Lead the charge in driving sales growth within the Healthcare Sales team. Foster customer relationships to enhance trust and satisfaction, while managing strategic plans for new business across Diagno...
Reposted 2 days ago
$90K - $120K *
Transform the sales landscape by leading a high-performing team, developing strategies, ensuring compliance, and fostering a customer-centric culture that drives results and empowers staff for success...
2 days ago
$120K - $180K *
Lead the execution of strategic sales initiatives across the U.S. and Canada, driving revenue growth while building and managing a high-performance sales team to achieve corporate objectives and marke...
2 weeks ago
Sales Director/Emerald Division
$130K - $180K *
Grow your career with a leadership role focused on driving sales performance, developing high-performing teams, and managing key business relationships to achieve organizational sales goals and succes...
4 weeks ago
$96K - $125K *
Lead the charge in optimizing manufacturing operations, ensuring safety and production goals are met while fostering a culture of continuous improvement and teamwork across production teams and suppor...
2 weeks ago
$90K - $120K *
Take ownership of the Purchasing Department's operations, focusing on budget management, contract negotiations, and team leadership to drive cost-saving initiatives and ensure optimal purchasing pract...
3 weeks ago
$169K - $253K *
Lead financial strategy and decision-making in a dynamic electronics manufacturing environment, driving critical initiatives and optimizing business performance within a collaborative leadership team...
Reposted 3 weeks ago
$150K - $225K *
Pioneer in actuarial excellence by analyzing financial risks, developing robust models, and leading a team to ensure compliance and performance. Contribute to impactful decisions through precise data...
2 weeks ago
$88K - $98K *
Engage in dynamic project management, driving timelines and budgets while ensuring quality standards. Collaborate across teams to deliver exceptional results and foster growth within your projects thr...
1 week ago
$150K - $225K *
Lead comprehensive actuarial analysis to quantify financial risks, project medical expenses, and guide strategic goals, ensuring high ethical standards and accuracy in reporting for product performanc...
2 weeks ago
Account Director, Public Sector
$120K - $150K *
Drive growth in federal sectors by expanding TRM's influence in U.S. cyber missions. Serve as a trusted liaison, navigating procurement while utilizing AI for efficiency. Own sales cycles and build ro...
Today
Senior Director, Strategic Accounts - Meta
$418K - $500K+*
Unlock potential by leading strategic account growth and driving revenue across high-value clients. This role combines executive engagement with global sales leadership to optimize market share and en...
3 weeks ago
Assistant Director of Dining Services
$90K - $100K *
Collaborate with the culinary team to enhance dining services while leading a skilled staff. Drive operational excellence, improve client relationships, and support financial objectives in a fast-pace...
2 days ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.