Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$85K - $100K *
Drive exceptional guest experiences by leading sales strategies, coordinating events, and maximizing revenue while fostering teamwork and effective client relationships in a dynamic hospitality enviro...
3 weeks ago
$100K - $120K *
Drive guest satisfaction and revenue growth by overseeing sales strategies, managing relationships, and ensuring operational excellence. Collaborate with teams to exceed booking goals and enhance mark...
3 weeks ago
$100K - $120K *
Drive guest satisfaction and revenue growth by leading the sales team, building client relationships, and implementing strategic booking initiatives. Collaborate to create an inviting atmosphere while...
3 weeks ago
Director, Product & Segment Marketing Manager
$220K - $245K *
Shape your career by leading product marketing for diverse legal segments, driving go-to-market strategies, and creating impactful messaging to enhance growth. Empower your team while delivering insig...
2 weeks ago
Director, Product & Segment Marketing Manager
$220K - $245K *
Drive growth by leading the product marketing function across diverse legal customer segments, crafting tailored go-to-market strategies, and building a high-performance team that executes innovative...
2 weeks ago
Strategic Account Manager - Southeast
$125K - $150K *
Contribute to driving net new sales in Strategic Accounts, managing complex relationships with $20B+ organizations. Cultivate and maintain executive-level connections while achieving quota through sol...
3 days ago
$175K - $225K *
Lead national strategies to engage large healthcare systems, fostering executive relationships that drive adoption of innovative solutions. Oversee complex sales cycles, expanding contracts and foster...
Reposted 2 weeks ago
$95K - $115K *
Transform undefined business challenges into innovative solutions. Collaborate across teams to design, develop, and deploy applications, automating processes and enhancing data pipelines while owning...
4 days ago
Associate Director, Patient Services Program Management
$141K - $262K *
Pioneer analytics and operations in patient support services for specialty pharmacy programs. Lead optimization efforts, monitor performance, and collaborate with cross-functional teams to enhance ser...
5 days ago
Director, National Accounts (remote)
$159K - $240K *
Develop and lead a high-performing National Accounts sales team, driving growth and strategic partnerships with key customers in the wood products industry through expert negotiation and tailored solu...
Reposted today
Director, Labor and Employee Relations
$110K - $130K *
Advance labor and employee relations initiatives for a workforce of over 1,000. Lead collective bargaining, conflict resolution, and compliance efforts while ensuring positive labor-management relatio...
3 weeks ago
$160K - $200K *
Empower customers to maximize success with our platform, combining technical expertise and relationship-building to drive satisfaction, retention, and strategic growth. Collaborate across teams to ens...
1 week ago
Director, Contracts Administration - Business Support
$130K - $160K *
Join a team that's redefining contracts administration by establishing a scalable function that drives effective agreements and enhances collaboration with legal and commercial teams. Elevate your lea...
4 days ago
$92K - $110K *
Lead and coordinate a diverse team managing underground infrastructure projects. Drive operational excellence and strategic planning across multiple sites, ensuring safety, quality, and profitability...
3 weeks ago
Managing Director, Enterprise Accounts
$160K - $175K *
Drive success by leading a dynamic team of Account Managers and Directors to maximize growth opportunities within strategic enterprise accounts, collaborating cross-functionally while fostering an inc...
3 weeks ago
$125K - $150K *
Tackle operational excellence by leading daily business activities, optimizing resources, and driving continuous improvement. Shape organizational efficiency through strategic implementation and capit...
1 week ago
Director, Strategy & Operations DSDH
$164K - $282K *
Unlock potential by leading strategic insights for data science and digital health. Engage with external AI landscapes to develop impactful narratives that align with internal objectives and support k...
Reposted 2 days ago
Managing Director - Global Accounts
$215K - $240K *
Accelerate progress at the services sales division by leading a dynamic team to execute growth strategies, optimize client engagement, and deliver high-impact technology solutions across multiple doma...
3 days ago
Executive Customer Dining Manager
$80K - $90K *
Lead front-of-house operations in a premier dining environment, driving team performance and guest satisfaction. Oversee service quality, financial performance, and staff development to ensure excepti...
Reposted 2 weeks ago
Sr. Director of Business Operations
$160K - $190K *
Lead the charge in optimizing business operations, driving metrics management, and enhancing cross-functional collaboration to ensure operational excellence and strategic alignment across teams...
1 week ago
Sr. Director of Business Operations
$160K - $190K *
Reimagine business operations by leading reviews, tracking metrics, and supporting cross-functional decisions to enhance performance and drive growth through effective team management and executive re...
1 week ago
$80K - $120K *
Champion a safety-first culture while overseeing driver performance and compliance. Engage a team of professional drivers, ensuring adherence to all regulations and fostering accountability for safe...
1 week ago
$170K - $220K *
Pioneer operational excellence in the Product organization by designing and enhancing effective delivery models, aligning cross-functional teams to drive scalable execution, and fostering a culture of...
3 weeks ago
$215K - $388K *
Contribute to building a high-performance global marketing organization, leading innovative strategies that drive revenue growth and enhance brand reputation while collaborating with cross-functional...
3 weeks ago
Distribution Center General Manager of Operations
$100K - $120K *
Transform operations by leading a high-performing distribution team focused on safety, efficiency, and continuous improvement. Drive results through effective communication, problem-solving, and strat...
2 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.