Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$75K - $90K *

Transform store operations by leading teams to excellence, ensuring quality, service, and profitability. Play a key role in mentoring managers and improving customer experiences in a fun, dynamic envi...

Yesterday

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$100K - $130K *

Optimize HR strategies to drive business transformation and foster a positive workplace culture. Collaborate with senior leadership on employee engagement, talent development, and performance manageme...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$90K - $120K *

Elevate operational excellence by leading multi-site teams, driving performance, and fostering client relationships while ensuring financial success and compliance with service standards across the po...

Ottawa, ONIn-Person

Yesterday

  •   5 - 7 years exp.  •   Business Services

$135K *

Lead and manage underwriting and service operations for insurance solutions, overseeing multiple carrier partnerships. Ensure operational excellence and profitability while fostering a high-performanc...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$80K - $120K *

Drive success as you manage and expand client accounts in a vibrant market. Utilize your sales expertise to provide tailored solutions from a vast product selection, fostering strong relationships wit...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $110K *

Join a dynamic sales team to manage and grow accounts while providing exceptional service with a diverse range of quality products. Drive success through relationship building and problem-solving in a...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $120K *

Drive growth by managing existing accounts and prospecting new clients to deliver top-quality solutions through effective product presentation and exceptional service...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $110K *

Elevate your career by driving sales growth, managing client accounts, and delivering tailored solutions to a diverse range of businesses. Play a key role in expanding market presence with top-quality...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$100K - $140K *

Join a team that's building relationships and driving growth in the Vancouver market. Engage with clients, identify opportunities, and deliver exceptional service through our extensive product offerin...

Surrey, BCIn-Person

1 week ago

  •   5 - 7 years exp.  •   Business Services

$100K - $140K *

Take ownership of account management and growth in the Vancouver market, cultivating relationships with businesses while maximizing the delivery of high-quality products and services across various in...

Richmond, BCIn-Person

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $110K *

Unlock potential by managing key accounts and driving sales growth through developing strong customer relationships and innovative solutions, while leveraging a diverse product portfolio to meet clien...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$100K - $140K *

Unlock your potential as a Sales Account Manager, driving growth and building relationships in our Vancouver market. Leverage your experience to deliver quality solutions and exceptional service to di...

Burnaby, BCIn-Person

1 week ago

  •   5 - 7 years exp.  •   Business Services

$85K - $135K *

Join a team that's dedicated to enhancing client relationships and driving sales growth, leveraging a vast product catalog to create personalized solutions for businesses across diverse industries...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $120K *

Empower businesses to thrive by managing accounts and driving new sales. Collaborate with a dynamic team to deliver top-notch products and solutions, leveraging your experience in a supportive, growth...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$75K - $110K *

Grow your career with a dedicated sales team, managing accounts and driving new business through effective solutions and high-quality products, all while delivering exceptional service and enhancing c...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$75K - $110K *

Shape customer relationships by managing and expanding accounts while prospecting new business. Collaborate with a team to deliver effective solutions using high-quality products and ensure client sat...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $120K *

Help us drive sales growth by managing accounts and building new client relationships while delivering exceptional service and solutions across diverse industries. Utilize our extensive product range...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $120K *

Drive growth by managing key accounts and sourcing new business opportunities through effective client engagement, delivering quality solutions to enhance customer satisfaction and foster long-term re...

1 month ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$90K - $120K *

Transform centre operations through excellence, collaboration, and innovation, ensuring every retail location delivers seamless member experiences while managing compliance and internal controls effec...

Edmonton, ABIn-Person

Reposted 3 days ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$80K - $180K *

Unlock your potential by leading the full sales lifecycle in a dynamic B2B environment. Drive account management in the Midstream sector, showcase innovative solutions, and exceed sales targets while...

4 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$120K - $145K *

Transform enterprise-level relationships and drive national account growth by crafting tailored solutions. Engage with C-level decision makers while leveraging a consultative approach to achieve signi...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$80K - $110K *

Manage and elevate client relationships, driving sales growth while providing tailored solutions from a diverse product range to meet customer needs effectively...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$100K - $140K *

Drive growth by managing accounts and sourcing new business opportunities. Utilize a comprehensive range of products and exceptional service to meet customer needs and achieve sales goals in a competi...

Vancouver, BCIn-Person

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $110K *

Join a dynamic sales team to manage accounts and enhance client relationships by delivering tailored solutions and exceptional service across diverse industries. Drive growth in the competitive market...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $110K *

Take ownership of the sales process by managing accounts and generating new business opportunities, utilizing a vast range of products to provide tailored solutions and enhance client satisfaction and...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.