Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Sales Director - Life Sciences
$150K - $180K *
Accelerate growth in the Life Sciences sector by leading sales teams, strategizing market approaches, and fostering strong client relationships to achieve ambitious sales goals and drive overall busin...
Reposted 1 week ago
Sr. Account Director, Data Center Portfolio
$212K - $250K *
Manage and enhance a critical multi-site data center portfolio through strategic leadership, operational excellence, and strong client relationships, ensuring top-tier service delivery and expanding a...
Reposted 3 weeks ago
Sr. Account Director, Data Center Portfolio
$212K - $250K *
Advance your career by leading strategic operations across a complex, multi-site data center portfolio. As a key relationship manager, ensure exceptional service delivery, operational excellence, and...
Reposted 3 weeks ago
Sr. Account Director, Data Center Portfolio
$212K - $250K *
Grow your career with a strategic leader overseeing complex, multi-site data center operations, managing client relationships, delivering exceptional service, ensuring compliance, and driving growth a...
Reposted 3 weeks ago
$80K - $95K *
Drive operational excellence by managing plant activities, optimizing production, ensuring quality, and fostering a safety-first culture while developing a high-performing team to meet business object...
Today
North America Supply Chain Safety Director
$100K - $120K *
Accelerate a safer workplace by developing and managing safety programs that ensure compliance and enhance productivity across all locations through proactive training, audits, and employee engagement...
1 month ago
$160K - $174K *
Lead complex contract negotiations and cross-functional teams to optimize compliance, mitigate risks, and drive performance metrics, ensuring successful business acquisitions and collaborations across...
1 week ago
Director, Customer Journey Design
$160K - $235K *
Elevate the customer journey experience by leading design, governance, and improvements. Collaborate across functions to drive accountability and enhance loyalty, ensuring that all initiatives are gro...
Reposted 2 weeks ago
Director, Client Service Operations
$125K - $150K *
Transform Government Savings operations by leading strategic initiatives that optimize processing functions, leverage automation, and drive performance excellence. Foster collaboration across teams wh...
3 days ago
Director, Client Service Operations
$120K - $145K *
Join a team that drives operational excellence in Government Savings through strategic leadership, leveraging innovative technologies to enhance efficiency and client service across a global operation...
3 days ago
Director, Client Service Operations
$125K - $150K *
Champion operational excellence as you lead large-scale Government Savings operations, optimizing processes through innovation and technology while ensuring KPI accountability and delivering high-qual...
3 days ago
Director, Client Service Operations
$125K - $150K *
Lead government savings operations by driving process improvements, optimizing performance, and leveraging automation technologies. Shape strategic direction to enhance efficiency and deliver high-qua...
4 days ago
Director, Client Service Operations
$125K - $150K *
Optimize operations by driving strategic initiatives for Government Savings. Lead a diverse team while leveraging technology and continuous improvement to enhance efficiency, scalability, and client s...
4 days ago
$85K - $100K *
Drive exceptional guest experiences by leading sales strategies, coordinating events, and maximizing revenue while fostering teamwork and effective client relationships in a dynamic hospitality enviro...
3 weeks ago
$100K - $120K *
Drive guest satisfaction and revenue growth by overseeing sales strategies, managing relationships, and ensuring operational excellence. Collaborate with teams to exceed booking goals and enhance mark...
3 weeks ago
$100K - $120K *
Drive guest satisfaction and revenue growth by leading the sales team, building client relationships, and implementing strategic booking initiatives. Collaborate to create an inviting atmosphere while...
3 weeks ago
Director, Product & Segment Marketing Manager
$220K - $245K *
Shape your career by leading product marketing for diverse legal segments, driving go-to-market strategies, and creating impactful messaging to enhance growth. Empower your team while delivering insig...
2 weeks ago
Director, Product & Segment Marketing Manager
$220K - $245K *
Drive growth by leading the product marketing function across diverse legal customer segments, crafting tailored go-to-market strategies, and building a high-performance team that executes innovative...
2 weeks ago
Strategic Account Manager - Southeast
$125K - $150K *
Contribute to driving net new sales in Strategic Accounts, managing complex relationships with $20B+ organizations. Cultivate and maintain executive-level connections while achieving quota through sol...
3 days ago
$175K - $225K *
Lead national strategies to engage large healthcare systems, fostering executive relationships that drive adoption of innovative solutions. Oversee complex sales cycles, expanding contracts and foster...
Reposted 2 weeks ago
Associate Director, Patient Services Program Management
$141K - $262K *
Pioneer analytics and operations in patient support services for specialty pharmacy programs. Lead optimization efforts, monitor performance, and collaborate with cross-functional teams to enhance ser...
5 days ago
Director, National Accounts (remote)
$159K - $240K *
Develop and lead a high-performing National Accounts sales team, driving growth and strategic partnerships with key customers in the wood products industry through expert negotiation and tailored solu...
Reposted today
Director, Labor and Employee Relations
$110K - $130K *
Advance labor and employee relations initiatives for a workforce of over 1,000. Lead collective bargaining, conflict resolution, and compliance efforts while ensuring positive labor-management relatio...
3 weeks ago
$160K - $200K *
Empower customers to maximize success with our platform, combining technical expertise and relationship-building to drive satisfaction, retention, and strategic growth. Collaborate across teams to ens...
1 week ago
Director, Contracts Administration - Business Support
$130K - $160K *
Join a team that's redefining contracts administration by establishing a scalable function that drives effective agreements and enhances collaboration with legal and commercial teams. Elevate your lea...
4 days ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.