Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$150K - $180K *

Accelerate growth in the Life Sciences sector by leading sales teams, strategizing market approaches, and fostering strong client relationships to achieve ambitious sales goals and drive overall busin...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$212K - $250K *

Manage and enhance a critical multi-site data center portfolio through strategic leadership, operational excellence, and strong client relationships, ensuring top-tier service delivery and expanding a...

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Technical Services

$212K - $250K *

Advance your career by leading strategic operations across a complex, multi-site data center portfolio. As a key relationship manager, ensure exceptional service delivery, operational excellence, and...

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$212K - $250K *

Grow your career with a strategic leader overseeing complex, multi-site data center operations, managing client relationships, delivering exceptional service, ensuring compliance, and driving growth a...

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Technical Services

$80K - $95K *

Drive operational excellence by managing plant activities, optimizing production, ensuring quality, and fostering a safety-first culture while developing a high-performing team to meet business object...

Today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Accelerate a safer workplace by developing and managing safety programs that ensure compliance and enhance productivity across all locations through proactive training, audits, and employee engagement...

1 month ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$160K - $174K *

Lead complex contract negotiations and cross-functional teams to optimize compliance, mitigate risks, and drive performance metrics, ensuring successful business acquisitions and collaborations across...

1 week ago

  •   8 - 10 years exp.  •   Legal & Accounting

$160K - $235K *

Elevate the customer journey experience by leading design, governance, and improvements. Collaborate across functions to drive accountability and enhance loyalty, ensuring that all initiatives are gro...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$125K - $150K *

Transform Government Savings operations by leading strategic initiatives that optimize processing functions, leverage automation, and drive performance excellence. Foster collaboration across teams wh...

3 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $145K *

Join a team that drives operational excellence in Government Savings through strategic leadership, leveraging innovative technologies to enhance efficiency and client service across a global operation...

3 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$125K - $150K *

Champion operational excellence as you lead large-scale Government Savings operations, optimizing processes through innovation and technology while ensuring KPI accountability and delivering high-qual...

3 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$125K - $150K *

Lead government savings operations by driving process improvements, optimizing performance, and leveraging automation technologies. Shape strategic direction to enhance efficiency and deliver high-qua...

4 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$125K - $150K *

Optimize operations by driving strategic initiatives for Government Savings. Lead a diverse team while leveraging technology and continuous improvement to enhance efficiency, scalability, and client s...

4 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$85K - $100K *

Drive exceptional guest experiences by leading sales strategies, coordinating events, and maximizing revenue while fostering teamwork and effective client relationships in a dynamic hospitality enviro...

3 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$100K - $120K *

Drive guest satisfaction and revenue growth by overseeing sales strategies, managing relationships, and ensuring operational excellence. Collaborate with teams to exceed booking goals and enhance mark...

3 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$100K - $120K *

Drive guest satisfaction and revenue growth by leading the sales team, building client relationships, and implementing strategic booking initiatives. Collaborate to create an inviting atmosphere while...

3 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$220K - $245K *

Shape your career by leading product marketing for diverse legal segments, driving go-to-market strategies, and creating impactful messaging to enhance growth. Empower your team while delivering insig...

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$220K - $245K *

Drive growth by leading the product marketing function across diverse legal customer segments, crafting tailored go-to-market strategies, and building a high-performance team that executes innovative...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$125K - $150K *

Contribute to driving net new sales in Strategic Accounts, managing complex relationships with $20B+ organizations. Cultivate and maintain executive-level connections while achieving quota through sol...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$175K - $225K *

Lead national strategies to engage large healthcare systems, fostering executive relationships that drive adoption of innovative solutions. Oversee complex sales cycles, expanding contracts and foster...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$141K - $262K *

Pioneer analytics and operations in patient support services for specialty pharmacy programs. Lead optimization efforts, monitor performance, and collaborate with cross-functional teams to enhance ser...

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$159K - $240K *

Develop and lead a high-performing National Accounts sales team, driving growth and strategic partnerships with key customers in the wood products industry through expert negotiation and tailored solu...

Reposted today

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Advance labor and employee relations initiatives for a workforce of over 1,000. Lead collective bargaining, conflict resolution, and compliance efforts while ensuring positive labor-management relatio...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$160K - $200K *

Empower customers to maximize success with our platform, combining technical expertise and relationship-building to drive satisfaction, retention, and strategic growth. Collaborate across teams to ens...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$130K - $160K *

Join a team that's redefining contracts administration by establishing a scalable function that drives effective agreements and enhances collaboration with legal and commercial teams. Elevate your lea...

4 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.