Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$160K - $200K *

Unlock your potential in senior asset management by executing strategies across a diverse portfolio, ensuring optimal performance and risk management, while collaborating with various teams to achieve...

1 month ago

  •   11 - 15 years exp.  •   Finance & Insurance

$88K - $129K *

Lead the charge in nurturing client relationships while overseeing comprehensive account management processes. Balance strategic oversight with hands-on project execution in a dynamic environment, fos...

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Grow your career with a dynamic team where you'll oversee account management, nurture client relationships, and drive strategic initiatives. Leverage your expertise to balance client needs and agency...

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$88K - $129K *

Optimize client relationships by overseeing account management processes, driving strategic projects, and fostering collaboration across teams. Lead, mentor, and ensure effective communication to deli...

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$88K - $129K *

Partner with us to drive innovative strategies in account management, enhancing client relationships and delivering exceptional solutions in the Life Sciences sector. Leverage your expertise in a dyna...

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$88K - $129K *

Shape the future of client partnerships by driving strategic account initiatives, nurturing relationships, and leading a dedicated team in delivering innovative solutions across the Life Sciences sect...

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$135K - $160K *

Lead the evolution of the enterprise Identity and Access Management program, ensuring secure and compliant access to business systems while aligning with organizational priorities and regulatory requi...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$135K - $160K *

Shape the future of enterprise Identity and Access Management strategy, governance, and operational execution, ensuring secure access to business systems while promoting compliance and cybersecurity o...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$148K - $274K *

Lead vendor partnerships and enterprise initiatives to enhance clinical, operational, and financial performance, ensuring strategic alignment and effective governance within a dynamic team environment...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$130K - $305K *

Accelerate growth for global companies by managing trade compliance and customs strategies, driving efficiency in supply chains, and ensuring adherence to U.S. regulations while mentoring team members...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

$142K - $235K *

Lead the charge in driving sales success by cultivating new client partnerships, collaborating with teams across disciplines, and enhancing customer satisfaction in the competitive technology market...

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$150K - $180K *

Lead the SAP Center of Excellence, driving architectural strategy and functional governance across core SAP modules. Manage a team to enhance efficiency and oversee delivery of transformative digital...

3 weeks ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$120K - $150K *

Champion growth by leading strategic trade partnerships, driving sales initiatives, and managing cross-functional collaborations to enhance market reach and profitability within diverse retail channel...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$100K - $125K *

Drive strategic sales growth by engaging new clients, delivering tailored solutions, and fostering relationships across multiple business lines. Utilize data-driven insights to manage proposals, pipel...

5 days ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Lead the charge in optimizing distribution operations by managing fulfillment activities, fostering stakeholder relationships, and driving continuous improvement initiatives for enhanced productivity...

1 week ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Transform distribution operations by leading high-volume fulfillment activities, fostering stakeholder collaboration, and driving continuous improvement initiatives for operational excellence and cost...

2 weeks ago

  •   8 - 10 years exp.  •   Transportation

$150K - $180K *

Shape the future of logistics management by leading operations across North America, optimizing transportation, warehousing, and distribution. Drive strategic initiatives, foster cross-functional coll...

Reposted 1 week ago

  •   11 - 15 years exp.  •   Transportation

$150K - $180K *

Accelerate growth in the Life Sciences sector by leading sales teams, strategizing market approaches, and fostering strong client relationships to achieve ambitious sales goals and drive overall busin...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$212K - $250K *

Manage and enhance a critical multi-site data center portfolio through strategic leadership, operational excellence, and strong client relationships, ensuring top-tier service delivery and expanding a...

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Technical Services

$212K - $250K *

Advance your career by leading strategic operations across a complex, multi-site data center portfolio. As a key relationship manager, ensure exceptional service delivery, operational excellence, and...

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$212K - $250K *

Grow your career with a strategic leader overseeing complex, multi-site data center operations, managing client relationships, delivering exceptional service, ensuring compliance, and driving growth a...

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Technical Services

$80K - $95K *

Drive operational excellence by managing plant activities, optimizing production, ensuring quality, and fostering a safety-first culture while developing a high-performing team to meet business object...

Today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Accelerate a safer workplace by developing and managing safety programs that ensure compliance and enhance productivity across all locations through proactive training, audits, and employee engagement...

1 month ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$160K - $235K *

Elevate the customer journey experience by leading design, governance, and improvements. Collaborate across functions to drive accountability and enhance loyalty, ensuring that all initiatives are gro...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$125K - $150K *

Transform Government Savings operations by leading strategic initiatives that optimize processing functions, leverage automation, and drive performance excellence. Foster collaboration across teams wh...

4 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.