Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$93K - $109K *
Optimize operational excellence by leading a multi-unit team, driving sales and providing exceptional customer experiences. Leverage analytics to identify trends and develop strategies for business gr...
1 week ago
$105K - $121K *
Manage multi-unit operations by leading a motivated team, driving exceptional customer experiences, and achieving sales goals. Leverage data to optimize performance and enhance brand presence while en...
2 weeks ago
$93K - $109K *
Inspire operational excellence by leading multi-unit teams, enhancing customer experiences, and driving sales growth through effective communication and strategic management...
3 weeks ago
$100K - $116K *
Elevate operational excellence through team leadership, customer service, and analytics. Manage multiple locations to drive sales, enhance customer experiences, and ensure compliance with operational...
3 weeks ago
$90K - $120K *
Join a team that champions small parcel logistics, driving strategic procurement and compliance initiatives to enhance service efficiency and customer satisfaction, while collaborating with cross-func...
4 days ago
$75K - $95K *
Pioneer the future of urgent care leadership by driving operational excellence across multiple clinics while fostering a culture of accountability and patient satisfaction. Elevate your management car...
2 weeks ago
$75K - $95K *
Join a team that's transforming healthcare delivery as a Regional Manager overseeing multiple urgent care clinics. Leverage your leadership skills to drive operations, optimize patient care, and promo...
2 weeks ago
$75K - $95K *
Accelerate your leadership journey by managing multiple urgent care clinics, ensuring compliance, driving performance, and cultivating a high-achieving team in a dynamic healthcare environment. Your g...
2 weeks ago
$75K - $95K *
Lead our Patient Dining team to enhance patient satisfaction and operational excellence while cultivating a hospitality-focused culture. Drive quality initiatives and ensure compliance in a fast-paced...
2 weeks ago
$80K - $120K *
Lead the strategy for catalog and PDP optimization, collaborating with cross-functional teams to enhance client growth. Drive promotional planning, optimize content, and oversee listing frameworks to...
1 week ago
Director, Finance Business Partner - Sales & Marketing (Americas)
$130K - $180K *
Join as a strategic finance partner to drive profitable growth across the Americas. Leverage financial insights to influence sales and marketing strategies, ensuring alignment with broader business go...
2 days ago
PSC Operations Management Director
$192K - $273K *
Drive the end-to-end execution of CMC development and manufacturing activities, ensuring strategic alignment and timely milestones achievement while managing complex pharmaceutical and biotech program...
2 weeks ago
Director, Ecosystem Operations
$190K - $260K *
Lead the charge in operationalizing ecosystem strategies across multiple partners, enhancing co-sell and fulfillment processes, and developing scalable engagement models to drive revenue growth and ec...
2 weeks ago
Associate Director - Enterprise Business Systems
$143K - $286K *
Drive the successful delivery of enterprise SAP and CRM programs, ensuring alignment between business and technology teams. Lead governance, manage risks, and oversee vendor relationships in complex...
3 weeks ago
$90K - $120K *
Accelerate progress at our commerce team by driving catalog and PDP optimization, collaborating with clients and teams to enhance listing frameworks and promotional strategies for impactful marketplac...
1 week ago
$70K - $95K *
Drive your career forward by leading catalog and PDP optimization initiatives, partnering with retail operations to enhance client experiences and product visibility, while mentoring a dynamic team fo...
1 week ago
Director of Aftermarket Solutions
$115K - $125K *
Drive the optimal customer journey in aftermarket solutions, enhancing operational success and strategic growth. Collaborate cross-functionally to ensure seamless service, support, and customer retent...
3 weeks ago
General Manager I - Distribution
$120K - $155K *
Execute strategic leadership in launching and running new operations, ensuring optimal performance and customer satisfaction while managing P&L and team development through complex projects...
2 days ago
General Manager I - Distribution
$120K - $155K *
Elevate your career by leading strategic implementations in a fast-paced environment. Drive operational success from start-up through full execution, while fostering strong customer relations and deve...
2 days ago
$90K - $100K *
Join a team that's dedicated to excellence in heavy truck maintenance, leading a skilled group of technicians. Drive operational efficiency while ensuring top-notch service for a fleet of refrigerated...
2 weeks ago
$120K - $150K *
Drive innovative payer contracting strategies to optimize healthcare reimbursement and elevate financial performance, serving as a key advisor for leading healthcare organizations while supporting bus...
3 days ago
$157K - $262K *
Champion data-driven decisions to enhance digital products and customer experience. Lead a high-performing analytics team, shaping strategies that connect consumer insights to financial outcomes, fost...
1 week ago
$75K - $95K *
Take ownership of operational excellence across 12-13 restaurants, driving sales, enhancing customer satisfaction, and nurturing talent. Lead a District Manager and directly influence performance, adh...
Reposted 2 days ago
$75K - $95K *
Transform aftermarket operations by owning growth and service strategies, optimizing inventory, and enhancing customer satisfaction. Lead collaborative efforts to boost revenue while ensuring reliabil...
3 weeks ago
$160K - $190K *
Deliver strategic leadership to enhance daily operations in senior housing. Oversee management teams, ensure financial success, and maintain safety standards while cultivating community relationships...
2 days ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.