Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$120K - $150K *
Elevate customer success by leading strategies that ensure value realization and retention. Build a high-performing team that collaborates across functions to enhance the post-sale experience for dive...
2 weeks ago
$100K - $130K *
Shape the future of Customer Success by leading a high-impact team to drive customer engagement, retention, and growth across diverse customer segments, ensuring our clients maximize the value of thei...
3 weeks ago
Director, Global Distribution & Logistics
$132K - $196K *
Lead the design and execution of a global logistics strategy that enhances operational performance and customer experience, driving sustainable growth and profitability across multi-region supply chai...
2 weeks ago
Director, Global Distribution & Logistics
$132K - $196K *
Pioneer the global distribution strategy to enhance supply chain performance, optimize logistics, and deliver exceptional customer experiences through data-driven decision-making and effective team le...
2 weeks ago
Director, Global Distribution & Logistics
$132K - $196K *
Innovate global distribution and logistics strategies to enhance performance, drive growth, and elevate customer experience. Lead cross-functional teams in a dynamic, fast-paced environment while ensu...
2 weeks ago
Director, Global Distribution & Logistics
$132K - $196K *
Oversee the execution of global distribution and logistics strategy to enhance performance and customer experience while leading a high-performing team across multiple regions in a hybrid work environ...
2 weeks ago
$175K - $210K *
Lead the charge in transforming global supply chain operations by developing and implementing strategic materials and logistics initiatives. Drive continuous improvement while fostering a world-class...
3 weeks ago
$80K - $90K *
Manage and direct customer relations and service operations across multiple routes, focusing on team development, route performance, customer satisfaction, and compliance with safety standards while d...
4 days ago
$90K - $130K *
Unlock potential by leading strategic marketing initiatives, optimizing brand messaging, and managing digital campaigns. Collaborate across teams to enhance customer experience and drive growth throug...
4 weeks ago
$90K - $120K *
Champion the growth of our purchasing function as you lead a dynamic team, develop strategic vendor relationships, and optimize procurement processes while supporting scaling from 60 to 100 locations...
1 week ago
Director, Project Delivery AMER
$185K - $308K *
Lead advanced capital investment projects in a dynamic life sciences environment, overseeing engineering, design, construction, and compliance to enhance therapeutic delivery from concept to completio...
3 weeks ago
$90K - $120K *
Lead the charge in strategic purchasing, building a top-tier team and vendor base. Oversee procurement processes while driving efficiency and scalability as the organization expands locations and enha...
1 week ago
Director, Account Executive - DGMN
$100K - $130K *
Transform insights into actionable marketing strategies while leading a team, maximizing advertiser investments, and engaging with cross-functional teams to drive business growth in a dynamic retail m...
Reposted 1 week ago
$158K - $340K *
Join a transformative leadership role to shape and operationalize a customer trust strategy that enhances data protection and regulatory compliance, while partnering with diverse teams to strengthen c...
2 weeks ago
Customer Planning & Service Director
$100K - $130K *
Drive supply chain excellence by leading strategies to enhance customer service, optimize inventory, and align operations with business objectives. Champion a collaborative culture while ensuring prof...
Reposted 2 days ago
$145K - $187K *
Oversee procurement operations, drive strategy, and enhance supplier relationships to ensure quality material and services that align with organizational needs for cost and availability in a dynamic e...
3 weeks ago
$145K - $187K *
Lead the charge in optimizing procurement strategies to enhance supply chain efficiency, foster supplier relations, and ensure timely project delivery while driving team engagement and operational exc...
3 weeks ago
$145K - $187K *
Lead the charge in procurement strategy and purchasing operations, optimizing supplier relationships and mitigating supply chain risks, while overseeing project support and ensuring efficient processe...
3 weeks ago
$145K - $187K *
Transform procurement strategies by leading purchasing operations, optimizing supplier relationships, and driving process improvements to enhance organizational efficiency and cost-effectiveness withi...
3 weeks ago
$100K - $130K *
Transform logistics by leading a team to enhance distribution operations, optimize performance metrics, and foster a culture of continuous improvement while ensuring exceptional service and safety wit...
Reposted 2 weeks ago
$100K - $130K *
Empower your career by overseeing distribution operations, ensuring efficiency, safety, and excellence in service while driving team leadership and development to meet organizational goals...
Reposted 2 weeks ago
$100K - $130K *
Lead operational excellence by enhancing client service processes, driving efficiency and accuracy across multiple teams, and implementing strategic initiatives to elevate client experience and satisf...
3 weeks ago
Customer Service Department Manager - Bilingual
$85K - $100K *
Manage high-performing teams to deliver exceptional customer service. Shape operations, drive efficiency improvements, and resolve escalated issues, ensuring customer satisfaction remains legendary...
1 week ago
Customer Service Department Manager - Bilingual
$85K - $100K *
Lead the charge in creating a customer-centric environment by training and empowering teams to deliver exceptional service, manage day-to-day operations, and drive efficiency improvements within custo...
1 week ago
$90K - $100K *
Develop and execute an effective sales strategy to meet or exceed established revenue targets for accounts ($500K–$3M); drive new business growth within the assigned territory, acting as a senior sale...
3 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.