Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$120K - $150K *
Oversee and enhance manufacturing operations to ensure quality, efficiency, and timely delivery while driving continuous improvement initiatives through Lean Manufacturing techniques and effective tea...
2 weeks ago
$118K - $148K *
Optimize operational leadership across multiple branches, driving performance, team development, and customer satisfaction to achieve sales and profit objectives while ensuring safety and compliance w...
3 weeks ago
$118K - $148K *
Deliver strategic operational leadership across multiple branch locations, ensuring excellence in service delivery, financial performance, and a culture of accountability while fostering team developm...
3 weeks ago
$118K - $148K *
Oversee operations across multiple branches, driving sales and enhancing customer experience through effective leadership and strategic planning. Manage profit and loss, guide team development, and fo...
3 weeks ago
Assistant Director - Product Management, Engagement Center and Customer Experience Enablement
$130K - $170K *
Join a dynamic team to drive product strategy and enhance customer engagement through innovative solutions and leadership. Lead Product Managers and collaborate across functions to optimize experience...
3 weeks ago
$75K - $95K *
Shape the future of operational excellence by leading a skilled team to resolve complex system issues, enhance support processes, and drive cross-functional collaboration in a fast-paced environment...
1 week ago
Tolling Product & Sales Director
$140K - $235K *
Execute product strategy and business development for tolling solutions, leading customer acquisition and ensuring alignment with strategic goals across multiple market segments and stakeholders in a...
3 days ago
Director, Portfolio Management
$116K - $200K *
Advance your career by driving P&L performance and strategic growth initiatives. Collaborate cross-functionally to lead product lifecycle management and market activation, ensuring alignment with busi...
2 weeks ago
Director, Business Analysis And Insights - Earnings Operations
$108K - $216K *
Drive the vision for an innovative earnings and tax platform, leading cross-functional teams to ensure accurate payments and compliance. Leverage analytics and AI to shape user-centric solutions, enha...
Reposted 1 week ago
$90K - $120K *
Pioneer impactful communications strategies, driving brand reputation and engagement with stakeholders. Lead a high-performing team, ensuring message consistency across all channels and advising execu...
3 weeks ago
Director, Strategic Sourcing - Sunbelt Supply
$100K - $130K *
Lead strategic sourcing efforts by selecting manufacturers, negotiating contracts, and enhancing supplier relationships to drive growth and operational efficiency while managing a dedicated team towar...
Reposted 1 week ago
$75K - $95K *
Drive operational excellence as a leader in the housekeeping department, overseeing finances, standards, and interdepartmental coordination to enhance service quality and departmental objectives...
4 weeks ago
Director, Customer Implementation
$120K - $150K *
Unlock potential by leading transformative projects at the intersection of technology and customer success. Drive strategic initiatives for enterprise clients, ensuring effective solutions and team em...
Reposted 2 weeks ago
$80K - $95K *
Lead the housekeeping operations by overseeing staff, managing budgets, and ensuring compliance with regulations. Collaborate with departments to enhance performance and foster a high-quality environm...
2 weeks ago
Senior Manager, Distribution Excellence
$106K - $148K *
Accelerate progress at the forefront of global Supply Chain Distribution by driving operational excellence, enhancing service levels, and fostering continuous improvement initiatives to optimize effic...
3 weeks ago
$75K - $95K *
Develop and lead comprehensive technical training strategies, empowering trainers and enhancing workforce readiness through innovative tools and collaborative partnerships for sustained growth and exc...
2 days ago
$150K - $180K *
Shape the future of cybersecurity through strategic data protection initiatives, collaborating with various teams to enhance security frameworks and controls, ensuring compliance while minimizing busi...
4 weeks ago
$130K - $180K *
Architect robust data protection strategies, ensuring compliance and effective security controls across platforms. Collaborate with cross-functional teams to enhance capabilities and address gaps in t...
4 weeks ago
Director, On-Site Power Delivery
$139K - $291K *
Transform power delivery by leading utility coordination, high-voltage infrastructure, and permanent energization across campuses. Collaborate closely with cross-functional teams to ensure safety and...
3 weeks ago
$130K - $180K *
Lead the charge in enhancing data protection capabilities by collaborating across various teams to identify and bridge control gaps, ensuring robust and compliant data security measures throughout the...
4 weeks ago
$86K - $143K *
Drive operational excellence by leading Bus Field Services teams to ensure safe, customer-focused transit delivery, aligned with performance standards and organizational values, fostering high engagem...
1 week ago
$75K - $95K *
Advance customer satisfaction by leading service operations and optimizing technician performance while driving service sales and coordination across multiple building subsystems in the HVAC industry...
1 week ago
Dir, Commercial Performance & Training (Screening)
$171K - $291K *
Lead the charge in enhancing commercial performance by developing targeted training strategies that align with business goals, collaborating across teams to drive impactful learning solutions, and fos...
3 days ago
$90K - $110K *
Unlock potential by driving operational excellence and fostering team success in a fast-paced logistics environment, ensuring compliance, safety, and inventory control while meeting key performance me...
Reposted 1 week ago
$100K - $150K *
Drive sales growth by maximizing customer satisfaction, managing key accounts, and executing regional strategies. Collaborate with teams to enhance service delivery while maintaining CRM and analyzing...
3 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.