Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Senior Manager, CS Upgrade Technical Delivery Lead
$100K - $157K *
Lead the charge in enhancing digital presence and customer engagement. Drive technical delivery for software upgrades while managing project teams, resolving issues, and ensuring cross-functional coor...
Reposted 4 days ago
Director, Operations & Business Performance
$140K - $160K *
Unlock operational potential by leading cross-functional initiatives, optimizing performance and enhancing efficiencies across multiple teams, contributing to strategic business goals through collabor...
Reposted 4 days ago
$127K - $150K *
Join a team that's dedicated to driving operational excellence and strategic initiatives, overseeing a dynamic multi-functional staff, and ensuring financial health and service delivery across a major...
2 weeks ago
Director, Customer Marketing Commercial
$125K - $150K *
Lead and optimize a multi-channel customer marketing strategy to drive product adoption, retention, and revenue expansion. Collaborate with cross-functional teams to enhance customer engagement throug...
Today
Director Workforce Management Ops
$125K - $175K *
Drive workforce management strategy, optimizing operations across multiple sites. Collaborate with leadership to enhance performance, provide strategic insights, and ensure effective staffing solution...
3 weeks ago
$110K - $130K *
Lead the charge in managing the operational performance of a high-volume distribution center, ensuring timely product processing, compliance with safety regulations, and fostering customer service exc...
3 days ago
SDREN TA DI - Operations Manager I
$100K - $110K *
Transform program operations by overseeing daily activities, managing workflows, and ensuring compliance with requirements. Collaborate with teams to enhance efficiency and achieve program goals while...
Today
SDREN TA DI - Operations Manager I
$100K - $110K *
Manage day-to-day program operations, ensuring compliance and efficiency. Oversee reporting, metrics tracking, and process improvements while collaborating with internal and external stakeholders to a...
Today
SDREN TA DI - Operations Manager I
$100K - $110K *
Manage and streamline day-to-day program operations by overseeing workflows, tracking performance, and implementing quality assurance processes to ensure compliance and achieve key program goals effec...
Today
SDREN TA DI - Operations Manager I
$100K - $110K *
Empower program success by leading daily operations, managing workflows, and ensuring compliance. Collaborate with teams to drive improvements, oversee reporting, and enhance performance metrics for k...
Today
SDREN TA DI - Operations Manager I
$100K - $110K *
Take ownership of efficient program operations by overseeing daily workflows, ensuring compliance, and tracking performance metrics to achieve operational goals and enhance stakeholder satisfaction. C...
Today
SDREN TA DI - Operations Manager I
$100K - $110K *
Drive effective program operations by overseeing daily administration, performance tracking, and quality assurance processes. Collaborate with teams to enhance customer satisfaction and ensure complia...
Today
SDREN TA DI - Operations Manager I
$100K - $110K *
Optimize daily program operations by overseeing management, performance tracking, and compliance. Collaborate with teams to drive improvements and achieve goals while ensuring client satisfaction in a...
Today
SDREN TA DI - Operations Manager I
$100K - $110K *
Manage day-to-day program operations, overseeing workflow, performance tracking, and project reviews. Collaborate with teams to improve processes, ensuring compliance and achieving program goals for e...
Today
$150K - $190K *
Join a dynamic team to lead operations in logistics, ensuring compliance, driving profitability, and enhancing employee and customer experiences across multiple facilities nationally...
1 week ago
$110K - $155K *
Drive performance excellence by leading a diverse team across multiple districts. Focus on sales growth, customer satisfaction, and compliance to ensure a premier service experience while developing a...
1 week ago
$125K - $150K *
Unlock potential by driving channel sales excellence through strategic partnerships, ensuring revenue growth and market share expansion in mission-critical communications. Collaborate across teams to...
3 weeks ago
Director Operations Management
$155K - $185K *
Drive operational excellence by leading construction projects, enhancing strategies, and managing teams to deliver high-quality telecommunications infrastructure services effectively across various ma...
Reposted 2 weeks ago
$87K - $126K *
Grow your career with a role that enhances dealer operations through consulting, training, and strategic marketing to improve customer satisfaction and boost profitability in automotive service and pa...
3 weeks ago
$87K - $126K *
Lead dealer engagement and enhance customer satisfaction by improving service operations, increasing revenue, and driving loyalty through impactful marketing strategies and training initiatives in the...
3 weeks ago
$100K - $120K *
Advance your career by leading our Sales and Marketing teams to drive growth, enhance customer engagement, and elevate our brand presence through strategic organic social media efforts and sales excel...
5 days ago
$160K - $185K *
Empower massive growth in national retail by leading strategic sales initiatives. Drive partnerships with major retailers, enhance team performance, and leverage your CPG expertise to build account-le...
1 week ago
$110K - $130K *
Lead the charge in driving sales performance across a defined region, managing a team of Field Sales representatives to achieve revenue and margin targets while building strong relationships with key...
4 days ago
$110K - $130K *
Shape the future of supply chain operations by leading daily processes, improving quality, and fostering team growth. Drive efficiency and productivity while ensuring compliance and exceeding performa...
Reposted 1 week ago
$110K - $130K *
Drive operational excellence in supply chain management to enhance quality, efficiency, and employee development. Lead a high-performing team to implement processes, achieve safety and customer servic...
Reposted 1 week ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.