Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$120K - $150K *
Lead customer success strategies to enhance satisfaction, retention, and team performance. Collaborate cross-functionally to drive innovation and foster relationships, ensuring alignment with business...
4 weeks ago
$120K - $150K *
Shape the future of customer success by leading innovative strategies that enhance client satisfaction, build strong relationships, and drive team performance for optimum results in the dynamic legal...
4 weeks ago
$120K - $150K *
Elevate customer success by leading strategic initiatives and mentoring teams. You'll drive satisfaction through collaboration, data analysis, and innovative solutions that enhance client relationship...
4 weeks ago
$111K - $150K *
Champion the accounts payable and purchasing operations, leading a dedicated team to ensure compliance, efficiency, and strategic financial management across all disbursements and vendor interactions...
5 days ago
$95K - $110K *
Lead transformative dining services by ensuring exceptional quality, innovative menus, and financial success while fostering strong client relationships and a dynamic team culture in a high-volume env...
4 weeks ago
$100K - $130K *
Lead quality assurance and inventory accuracy initiatives across our fulfillment networks. Drive strategic initiatives, analyze data trends, and enhance operational processes while promoting cross-fun...
2 days ago
Sr. New Business Manager, O500(Hybrid; Denver, CO)
$90K - $120K *
Advance your career by developing key account sales strategies and managing client relationships to drive revenue growth in a dynamic market. Collaborate with teams to identify opportunities and achie...
Reposted 1 week ago
$170K - $218K *
Drive strategic transportation operations across regions by optimizing logistics plans, managing resources, and collaborating with cross-functional teams to enhance service performance while minimizin...
Yesterday
$120K - $150K *
Shape supply chain excellence by leading end-to-end operations, enhancing customer satisfaction, and driving continuous improvement in a dynamic CDMO environment with a focus on data-driven strategies...
2 weeks ago
Senior Director - Premium Payables
$150K - $180K *
Optimize global premium payable operations by managing onshore and offshore teams, ensuring compliance, efficiency, and process excellence while fostering collaboration across divisions and driving st...
3 weeks ago
MECHANICAL/INDUSTRIAL ENGINEER DIRECTOR OF MANUFACTURING AND CORPORATE SERVICES
$90K - $120K *
Lead the charge in optimizing manufacturing operations while fostering a culture of continuous improvement and collaboration. Oversee diverse teams and implement strategic initiatives to enhance perfo...
1 week ago
$150K - $165K *
Build a proactive Quality Assurance strategy that enhances manufacturing, optimizes supply chain efficiency, and improves customer experience. Lead cross-functional teams to integrate innovative solut...
Reposted 2 weeks ago
Senior Director, Commercial Finance & Performance Management (CFPM)
$150K - $180K *
Lead the charge in transforming financial strategy for a multi-billion dollar enterprise, driving commercial growth and performance management while guiding a high-performing finance team and advising...
3 weeks ago
Associate Director, HR User Experience & Service Delivery Manager
$100K - $130K *
Reimagine HR service design by enhancing user experiences across HR services, ensuring intuitive, human-centered processes that meet employee needs and drive engagement. Collaborate with stakeholders...
Reposted 3 weeks ago
Associate Director, HR User Experience & Service Delivery Manager
$100K - $130K *
Lead the charge in enhancing HR service design and user experiences. You'll optimize HR processes and technologies ensuring they are user-friendly and aligned with employee needs, driving overall effi...
Reposted 3 weeks ago
$70K - $100K *
Drive client success by managing healthcare accounts in a key market, focusing on retention, growth, and project delivery. Build strong relationships, educate clinical staff, and advocate for customer...
2 weeks ago
Senior Director, Commercial Finance & Performance Management (CFPM)
$150K - $180K *
Elevate commercial finance strategy for a major revenue business. Lead financial insights, governance, and performance management while driving team success and influencing enterprise strategy in a hi...
3 weeks ago
Senior Director, Commercial Finance & Performance Management (CFPM)
$150K - $180K *
Drive transformative financial strategies for a $6B business, leading a high-performing team to optimize performance and governance while influencing enterprise-wide decisions and shaping long-term su...
3 weeks ago
Director, Technical Program Management, Supply Chain
$120K - $150K *
Lead the charge in transforming Warehouse and Transportation Management capabilities through strategic program execution, agile methodologies, and cross-functional leadership to drive growth and conti...
1 week ago
$80K - $90K *
Lead a dedicated team of pharmacy liaisons to enhance patient experiences in specialty clinics. Drive operational excellence, foster stakeholder relationships, and implement growth strategies while en...
3 weeks ago
Director of Contract Project Management
$90K - $120K *
Lead a dynamic team to drive project management excellence and achieve profit growth. Collaborate with leaders to optimize operations, enhance team performance, and implement best practices in a suppo...
4 weeks ago
$80K - $90K *
Shape the future of patient care by leading a dedicated team of pharmacy liaisons and ensuring optimal service quality in specialty clinics. Drive performance, coaching, and communication to enhance p...
3 weeks ago
$75K - $95K *
Take ownership of leading the HVAC service department, ensuring customer satisfaction while managing technical staff, budgets, and operational efficiency. Enhance team performance and foster a culture...
1 week ago
$75K - $95K *
Create and enforce robust quality assurance and food safety programs, ensuring compliance and superior product standards while leading the team and liaising with regulatory bodies for optimal operatio...
2 weeks ago
$220K - $250K *
Strategize financial leadership and operational excellence to drive growth and sustainability, collaborating with executive teams to manage long-term capital strategies, budgeting, and financial perfo...
2 days ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.