Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$150K - $180K *

Elevate your career by leading a dynamic sales team to drive revenue growth in premium packaging solutions. Engage with industry experts and customers as you strategize and implement innovative embell...

1 month ago

  •   Less than 5 years exp.  •   Food & Beverages

$150K - $180K *

Grow your career with a dynamic role leading a sales team focused on premium labeling solutions. Drive revenue growth, manage key customer relationships, and collaborate across departments to ensure s...

1 month ago

  •   Less than 5 years exp.  •   Food & Beverages

$125K - $150K *

Join our team to lead innovative sales strategies in premium labeling solutions. Drive growth while cultivating relationships in the packaging sector. Collaborate cross-functionally and educate client...

1 month ago

  •   Less than 5 years exp.  •   Food & Beverages

$150K - $180K *

Elevate sales strategies and drive growth within premium embellishment labeling solutions. Lead a dynamic team focused on forging client relationships and delivering innovative, high-impact packaging...

1 month ago

  •   Less than 5 years exp.  •   Food & Beverages

$125K - $150K *

Lead the charge in sales strategy development for premium labeling solutions. Drive revenue growth through innovative embellishment techniques while fostering strong client relationships in the packag...

1 month ago

  •   Less than 5 years exp.  •   Food & Beverages

$125K - $150K *

Lead the charge in driving revenue growth as a Sales Director, harnessing your expertise in premium packaging solutions. Cultivate customer relationships and steer a dynamic sales strategy within the...

1 month ago

  •   Less than 5 years exp.  •   Food & Beverages

$150K - $180K *

Join a team that's driving revenue growth through innovative labeling solutions. Lead a talented sales team in the Protein & Dairy sector, fostering relationships and leveraging expertise to maximize...

1 month ago

  •   Less than 5 years exp.  •   Food & Beverages

$236K - $289K *

Lead operational excellence by optimizing partner capacity, enhancing business performance, and driving strategic initiatives within a collaborative consulting environment...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Lead the charge in sales and marketing, driving growth and customer satisfaction. Collaborate with cross-functional teams to enhance performance and achieve measurable business objectives, while foste...

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$90K - $110K *

Champion the successful operation of Service and Parts departments, enhancing efficiency and profitability while leading a team, developing staff, and ensuring superior customer satisfaction. Drive de...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$138K - $160K *

Bring your expertise to lead and inspire a dynamic team while overseeing complex creative project delivery. You will enhance client relationships and drive strategic solutions across multiple initiati...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Technical Services

$110K - $130K *

Advance safety excellence by leading an enterprise-wide safety program, driving compliance, training, and risk management across diverse brands to cultivate a uniform safety culture and reduce inciden...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$88K - $110K *

Transform organizational performance by leading efficient operations, guiding strategic initiatives, and fostering a positive work environment to meet stakeholders' expectations while identifying grow...

Toronto, ONIn-Person

4 days ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Grow your career by providing strategic oversight in operational performance and resident services. You'll partner with teams to fulfill contractual and compliance requirements while enhancing stakeho...

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$186K - $255K *

Join a team that's shaping the future of automation by managing large-scale projects and a talented team. Drive results with strategic leadership and ensure exceptional delivery across diverse custome...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$160K - $255K *

Take ownership of strategic initiatives to drive growth within key partnerships. Lead and develop a team of Senior Managers, aligning goals across functions while engaging directly with top clients to...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Elevate our brand through innovative storytelling and creative video production. Lead a multidisciplinary team, transforming concepts into compelling content across various channels, while managing th...

3 weeks ago

  •   5 - 7 years exp.  •   Media

$110K - $120K *

Transform operational outcomes by leading multifamily community performance, driving financial results, and ensuring high resident satisfaction across a diverse portfolio while collaborating with cros...

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$120K - $125K *

Join a team that's leading operational excellence across multifamily communities. Take ownership of portfolio performance, develop managers, enhance resident satisfaction, and drive financial results...

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$100K - $120K *

Join a dynamic team to lead and coach the IDC Business Partner Team. Drive performance, foster collaboration, and implement strategic initiatives to enhance operations across multiple markets while en...

Mississauga, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$100K - $120K *

Shape the future of logistics by leading and mentoring a dedicated team. Oversee market performance, ensure compliance, and drive strategic initiatives for operational excellence while fostering colla...

Scarborough, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Accelerate team performance by leading the IDC Business Partner Team, ensuring strategic alignment and operational excellence across logistics markets. Foster collaboration and support growth with a f...

Vaughan, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Unlock new opportunities by cultivating a pipeline and closing new business in high-stakes logistics. Collaborate across teams to deliver integrated transportation solutions and maintain strong, long...

1 week ago

  •   5 - 7 years exp.  •   Transportation

$150K - $180K *

Drive the strategic vision for Technical Support, enhancing service delivery and operational efficiency while championing AI transformation and innovation to elevate customer experience and achieve bu...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Technical Services

$125K - $150K *

Shape the future of automotive service by leading a dynamic team, ensuring exceptional customer experiences while driving operational efficiency and profitability within dealership service operations...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.