Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$98K - $117K *
Transform health marketing by leading innovative strategies that strengthen client-agency relationships. Drive impactful brand initiatives and campaigns, ensuring alignment with market dynamics while...
Reposted 2 weeks ago
$88K - $106K *
Drive strategic marketing initiatives within the health sector, fostering strong client relationships and innovative campaigns. Lead integrated marketing efforts to support brand growth and enhance de...
Reposted 2 weeks ago
$88K - $106K *
Shape innovative health marketing strategies and campaigns, fostering client partnerships while overseeing demand generation and brand growth initiatives. Lead a dynamic team to execute effective mark...
Reposted 2 weeks ago
$98K - $117K *
Lead the charge in health marketing strategy, cultivating client relationships and guiding campaigns. Drive innovation in brand presence and demand generation through integrated initiatives across hea...
Reposted 2 weeks ago
Area Director, Human Resources
$90K - $120K *
Join a team that's reshaping HR strategy across multiple hotels by providing expert guidance, training, and support. Drive talent management efforts, enhance HR effectiveness, and cultivate a collabor...
3 weeks ago
Director, Strategic Sourcing 3PL (SubCo's)
$120K - $150K *
Join a team that's transforming procurement strategies to foster long-term, value-driven partnerships with 3PLs across the Americas. Lead a talented team and engage with senior leaders to drive cost s...
1 week ago
$110K - $120K *
Engage with senior-level clients, leading strategic partnerships to drive growth. Utilize industry insights to propose tailored solutions, manage project teams, and ensure client satisfaction while co...
4 weeks ago
$100K - $160K *
Accelerate sales success by sourcing and closing Workday consulting services deals, building strong partnerships, and managing the complete sales lifecycle to deliver exceptional client outcomes acros...
2 weeks ago
Director of HR Shared Services
$120K - $150K *
Elevate your career by leading the transformation of HR Shared Services. Drive efficiency and enhance associate experiences through innovative solutions, team development, and strategic partnerships w...
2 weeks ago
$160K - $190K *
Innovate lifecycle strategies to transform new customers into loyal advocates. Lead a team in delivering data-driven programs that enhance retention, reduce churn, and drive lifetime value through int...
3 weeks ago
$100K - $140K *
Transform service operations by leading a dynamic team, managing processes, and enhancing customer engagement to drive efficiency and growth in a fast-paced environment...
4 weeks ago
$100K - $130K *
Optimize operational performance across safety, quality, cost, and productivity. Lead and develop production and maintenance teams, ensuring alignment with strategic objectives to drive sustainable re...
1 week ago
Director, Commercial Applications
$120K - $160K *
Lead a cross-functional team to drive Salesforce strategy, enhance user experience, and partner with stakeholders. Own product vision and ensure platform performance aligns with business objectives, f...
2 weeks ago
Sales Director - Branded Foodservice
$140K - $253K *
Shape the future of branded foodservice by leading a national sales team. Drive profitable growth while developing strategic partnerships and managing multi-million dollar accounts within a dynamic an...
Yesterday
Director, Installation & Services
$100K - $130K *
Accelerate progress at our installation and services team, leading a diverse group to enhance service delivery across the Eastern seaboard while ensuring customer satisfaction and operational excellen...
2 days ago
Customer Service Electrical Engineer
$70K - $95K *
Join a collaborative team to design and implement innovative CNC controls, integrating cutting-edge technologies to enhance multi-spindle machine tools and ensure customer satisfaction from project de...
1 week ago
$90K - $120K *
Optimize operational performance by enhancing service delivery across multiple functions, leveraging deep expertise and cross-functional leadership to drive efficiency, improve customer experience and...
4 days ago
Director, Contact Centre Technical Delivery
$120K - $150K *
Champion the delivery of CCaaS solutions for enterprise clients, leading integration and migration projects while ensuring operational excellence. Drive innovation and collaboration among teams to enh...
5 days ago
$120K - $150K *
Accelerate your career by leading strategic communications that shape and protect corporate reputation. This role involves advising executives, managing media relations, and enhancing internal communi...
2 weeks ago
Director, Global Product Marketing
$157K - $212K *
Champion multi-channel strategies that amplify creator engagement and product awareness in a global market. Collaborate with diverse teams to launch impactful campaigns that enrich Audible's creator e...
3 weeks ago
$90K - $120K *
Contribute to strategic purchasing initiatives that enhance inventory management and supplier relationships, driving efficiency across operations and achieving company goals in a fast-paced environmen...
3 weeks ago
Assistant Director of Project Management
$75K - $95K *
Oversee and streamline a high-volume print project management team, ensuring timely execution and quality control while enhancing cross-functional collaboration and client satisfaction...
1 week ago
$87K - $126K *
Unlock potential by collaborating with Mazda dealers to enhance customer satisfaction and profitability through strategic analysis, effective training, and tailored marketing initiatives in a dynamic...
3 weeks ago
$130K - $180K *
Inspire customer-driven transformation by leading global support operations. Shape a seamless, AI-enabled customer journey and drive exceptional loyalty through innovative, scalable service strategies...
3 weeks ago
$144K - $270K *
Grow a high-performance sales team, drive client relationships, and achieve quota targets while fostering a positive environment. This hands-on role involves direct involvement in sales processes and...
3 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.