Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$110K - $130K *

Empower your career by strategically leading C&I lending, driving growth, and ensuring compliance while fostering collaboration across business units to deliver comprehensive client solutions and enha...

4 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$125K - $150K *

Transform the C&I lending landscape by leading strategic initiatives, enhancing client relationships, and ensuring robust credit quality across various markets. Leverage collaboration to drive discipl...

4 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$125K - $150K *

Champion the bank's C&I lending strategy, driving portfolio growth and maintaining credit quality while ensuring alignment across markets and teams. Lead by influence, fostering collaboration and enha...

4 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$125K - $150K *

Join a team that's driving strategic leadership in C&I lending, enhancing client relationships, and ensuring compliance. This role emphasizes disciplined growth, risk management, and collaboration acr...

4 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$125K - $150K *

Shape the future of commercial lending by providing strategic leadership and oversight to drive growth, maintain credit quality, and enhance client relationships across all markets while fostering col...

4 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$125K - $150K *

Transform C&I lending by providing strategic leadership, fostering collaboration, and driving disciplined portfolio growth while ensuring compliance and credit quality across diverse markets, enhancin...

4 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$141K - $190K *

Drive the strategic direction of digital and technology programs, collaborating with multiple teams to enhance guest experiences and implement innovative solutions for product management in a thriving...

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$141K - $190K *

Drive innovation at the forefront of digital technology. Collaborate with diverse teams to define strategies, manage product lifecycles, and enhance guest experiences through data-driven decision-maki...

1 week ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$135K - $181K *

Develop and manage technology strategies for digital programs, enhancing guest experiences through collaboration with teams across disciplines and driving product roadmaps to bring innovative solution...

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$148K - $199K *

Champion innovation within digital technology programs by leading product management initiatives, collaborating cross-functionally to enhance guest experiences, and driving strategic alignment across...

1 week ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$90K - $110K *

Join a team that's focused on optimizing service operations and enhancing customer satisfaction in the automotive industry. Lead a dynamic service department to achieve high performance, profitability...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Manage customer relations and order fulfillment processes to ensure quality service. Address product issues and enhance customer satisfaction through effective logistics and service activities, foster...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Shape strategies for warehouse optimization and reusable packaging management across North America while collaborating with cross-functional teams to enhance efficiency, reduce costs, and ensure align...

3 weeks ago

  •   8 - 10 years exp.  •   Transportation

$90K - $110K *

Drive success by overseeing multiple accounts in the Community Meals sector, ensuring compliance and operational excellence while providing leadership and direction to food service teams within your d...

1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

$180K - $220K *

Lead the charge in global supply chain management, ensuring material readiness and capacity execution while optimizing processes for cloud service providers. Drive cross-functional collaboration, enha...

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$135K - $160K *

Drive strategic client operations, ensuring successful delivery of complex engagements with a focus on program management, stakeholder coordination, and relationship building across multiple cross-fun...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$140K - $180K *

Transform customer operations through strategic leadership and innovation, driving operational excellence and a high-performance culture across a global, diverse team while enhancing customer experien...

5 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$140K - $180K *

Advance your career by leading global customer operations, enhancing processes, and building high-performing teams to deliver exceptional customer experiences. Drive operational excellence in a transf...

5 days ago

  •   8 - 10 years exp.  •   Business Services

$140K - $180K *

Engage in a transformative leadership role overseeing global customer operations, ensuring excellence in order management and support. Drive strategy, cultivate talent, and foster cross-functional col...

5 days ago

  •   8 - 10 years exp.  •   Business Services

$150K - $180K *

Join a team that's redefining digital ad sales strategies with an emphasis on programmatic solutions. Drive revenue growth through executive client relationships and lead a talented sales team to exce...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$180K - $200K *

Drive the future of customer success by leading a high-performing team. Own retention and revenue targets, establish proactive risk management, and refine operational models to ensure sustained custom...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Grow your influence by driving full lifecycle communications across patients and partners. Own strategy, design hands-on messaging, and analyze performance to enhance engagement and retention in a fas...

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$192K - $241K *

Drive operational excellence in external manufacturing by leading cross-functional teams to ensure product quality, compliance, and reliable supply. Foster strategic partnerships for continuous improv...

1 week ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$125K - $150K *

Engage in business development to drive growth in freight forwarding and logistics, leveraging strong relationships and market insights to deliver tailored solutions and manage complex sales cycles ef...

Reposted 5 days ago

  •   5 - 7 years exp.  •   Transportation

$110K - $130K *

Champion innovative logistics solutions by driving business development, enhancing relationships, and navigating complex sales processes to expand market presence and meet customer supply chain challe...

Reposted 5 days ago

  •   5 - 7 years exp.  •   Transportation

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.