Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$98K - $117K *

Transform health marketing by leading innovative strategies that strengthen client-agency relationships. Drive impactful brand initiatives and campaigns, ensuring alignment with market dynamics while...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$88K - $106K *

Drive strategic marketing initiatives within the health sector, fostering strong client relationships and innovative campaigns. Lead integrated marketing efforts to support brand growth and enhance de...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$88K - $106K *

Shape innovative health marketing strategies and campaigns, fostering client partnerships while overseeing demand generation and brand growth initiatives. Lead a dynamic team to execute effective mark...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$98K - $117K *

Lead the charge in health marketing strategy, cultivating client relationships and guiding campaigns. Drive innovation in brand presence and demand generation through integrated initiatives across hea...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$90K - $120K *

Join a team that's reshaping HR strategy across multiple hotels by providing expert guidance, training, and support. Drive talent management efforts, enhance HR effectiveness, and cultivate a collabor...

3 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$120K - $150K *

Join a team that's transforming procurement strategies to foster long-term, value-driven partnerships with 3PLs across the Americas. Lead a talented team and engage with senior leaders to drive cost s...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$110K - $120K *

Engage with senior-level clients, leading strategic partnerships to drive growth. Utilize industry insights to propose tailored solutions, manage project teams, and ensure client satisfaction while co...

Toronto, ONIn-Person

4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$100K - $160K *

Accelerate sales success by sourcing and closing Workday consulting services deals, building strong partnerships, and managing the complete sales lifecycle to deliver exceptional client outcomes acros...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$120K - $150K *

Elevate your career by leading the transformation of HR Shared Services. Drive efficiency and enhance associate experiences through innovative solutions, team development, and strategic partnerships w...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$160K - $190K *

Innovate lifecycle strategies to transform new customers into loyal advocates. Lead a team in delivering data-driven programs that enhance retention, reduce churn, and drive lifetime value through int...

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$100K - $140K *

Transform service operations by leading a dynamic team, managing processes, and enhancing customer engagement to drive efficiency and growth in a fast-paced environment...

4 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$100K - $130K *

Optimize operational performance across safety, quality, cost, and productivity. Lead and develop production and maintenance teams, ensuring alignment with strategic objectives to drive sustainable re...

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$120K - $160K *

Lead a cross-functional team to drive Salesforce strategy, enhance user experience, and partner with stakeholders. Own product vision and ensure platform performance aligns with business objectives, f...

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$140K - $253K *

Shape the future of branded foodservice by leading a national sales team. Drive profitable growth while developing strategic partnerships and managing multi-million dollar accounts within a dynamic an...

Yesterday

  •   8 - 10 years exp.  •   Food & Beverages

$100K - $130K *

Accelerate progress at our installation and services team, leading a diverse group to enhance service delivery across the Eastern seaboard while ensuring customer satisfaction and operational excellen...

2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$70K - $95K *

Join a collaborative team to design and implement innovative CNC controls, integrating cutting-edge technologies to enhance multi-spindle machine tools and ensure customer satisfaction from project de...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Optimize operational performance by enhancing service delivery across multiple functions, leveraging deep expertise and cross-functional leadership to drive efficiency, improve customer experience and...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Technical Services

$120K - $150K *

Champion the delivery of CCaaS solutions for enterprise clients, leading integration and migration projects while ensuring operational excellence. Drive innovation and collaboration among teams to enh...

Toronto, ONIn-Person

5 days ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$120K - $150K *

Accelerate your career by leading strategic communications that shape and protect corporate reputation. This role involves advising executives, managing media relations, and enhancing internal communi...

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$157K - $212K *

Champion multi-channel strategies that amplify creator engagement and product awareness in a global market. Collaborate with diverse teams to launch impactful campaigns that enrich Audible's creator e...

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$90K - $120K *

Contribute to strategic purchasing initiatives that enhance inventory management and supplier relationships, driving efficiency across operations and achieving company goals in a fast-paced environmen...

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$75K - $95K *

Oversee and streamline a high-volume print project management team, ensuring timely execution and quality control while enhancing cross-functional collaboration and client satisfaction...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$87K - $126K *

Unlock potential by collaborating with Mazda dealers to enhance customer satisfaction and profitability through strategic analysis, effective training, and tailored marketing initiatives in a dynamic...

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$130K - $180K *

Inspire customer-driven transformation by leading global support operations. Shape a seamless, AI-enabled customer journey and drive exceptional loyalty through innovative, scalable service strategies...

3 weeks ago

  •   11 - 15 years exp.  •   Business Services

$144K - $270K *

Grow a high-performance sales team, drive client relationships, and achieve quota targets while fostering a positive environment. This hands-on role involves direct involvement in sales processes and...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.