Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$160K - $200K *
Unlock potential by leading the strategy for agentic AI systems that enhance decision-making and productivity across the enterprise. Drive integration of AI solutions, ensuring reliable and governed o...
5 days ago
$100K - $120K *
Optimize operational and growth strategies while managing agency teams to enhance client experiences and drive success across the Northeast Iowa region, fostering a collaborative environment and ensur...
3 weeks ago
$125K - $135K *
Engage in a pivotal HR role to drive strategic initiatives in the Midwest Region, partnering with leadership to foster an effective workforce and enhance organizational performance while managing mult...
4 days ago
$100K - $120K *
Oversee operational support for site teams to enhance safety, customer satisfaction, and quality compliance while achieving financial goals and fostering teamwork across multiple locations and functio...
3 days ago
Manager - Business to Business Sales
$105K - $171K *
Lead the charge in maximizing sales and revenue for commercial clients. Oversee a team of B2B professionals, develop strategies for market growth, and ensure exceptional customer service and community...
2 days ago
US Director, Revenue Operations
$170K - $200K *
Reimagine revenue operations leadership by driving U.S. programmatic growth, optimizing ad campaigns, and fostering strategic partnerships while managing a dedicated team in a fast-paced digital media...
5 days ago
$160K - $200K *
Drive organizational development and strategy to elevate safety, productivity, and team performance in a dynamic sales operation, ensuring regulatory compliance and continuous improvement in all areas...
Reposted today
Director of Business Services (Webb Rd)
$80K - $95K *
Lead and optimize the Business Services department through strategic planning, operational excellence, and team development while fostering meaningful employment opportunities for individuals facing b...
3 weeks ago
$150K - $250K *
Reimagine client partnerships by leading business development and driving growth in key markets. Collaborate with teams to enhance client experience and optimize opportunities, ensuring successful tra...
1 week ago
Associate Director of Procurement
$138K - $160K *
Lead the charge in transforming procurement strategies across North America, focusing on indirect procurement. Drive supplier partnerships, contract negotiations, and spend management while fostering...
3 weeks ago
$80K - $85K *
Accelerate progress at this operations supervisor role, where you will enhance workflows, solve issues, and support team dynamics in a vibrant cinema production environment. Focus on efficiency while...
1 week ago
$110K - $130K *
Unlock potential by leading market expansion and operational excellence in healthcare. Provide strategic oversight, ensure compliance, and foster team development to enhance patient care and drive gro...
3 weeks ago
$125K - $150K *
Oversee client delivery operations, driving excellence in services and relationships while managing teams and strategic client growth. Collaborate closely with leadership to ensure successful engageme...
Today
$210K - $250K *
Join a team that's dedicated to operational excellence and transformation across multiple manufacturing sites. Lead strategic initiatives in Lean Manufacturing and Six Sigma, enhancing performance and...
1 week ago
Director of Product Operations
$215K - $355K *
Transform cross-functional processes by driving product operations, ensuring seamless collaboration among teams, and facilitating decision-making that leads to impactful outcomes...
1 week ago
$110K - $130K *
Elevate your career by managing a team of Inside Sales Reps, driving sales performance, and building strategic relationships across North America. Lead sales direction, business planning, and customer...
1 week ago
$60K - $120K *
Elevate service department performance by managing operations, optimizing profit, and prioritizing customer satisfaction. Lead a team to exceed service expectations and drive repeat business through e...
1 week ago
Digital Product Director, Customer Experiences
$125K - $150K *
Lead the strategy and execution of customer-centric digital experiences across web and mobile channels, optimizing customer journeys through data-driven insights and cross-functional collaboration to...
4 days ago
$75K - $90K *
Join a dynamic team as a General Manager, leading operational excellence in restoration and construction while motivating managers and ensuring client satisfaction across multiple divisions...
Reposted 6 days ago
$100K - $120K *
Grow your career with us by leading product innovation and strategy across diverse categories. Drive customer value through IoT solutions, manage product lifecycles, and collaborate with cross-functio...
4 days ago
$160K - $200K *
Shape the future of technology strategy and innovation in a customer-focused role, leading cross-functional teams to enhance product performance and drive operational excellence in the packaging indus...
1 week ago
Senior Director, Business Development
$150K - $180K *
Elevate your career by driving business growth through strategic account management, leading collaborative initiatives, and achieving revenue goals. Be a pivotal force in expanding market share and cu...
5 days ago
$200K - $240K *
Champion high-performing sales teams by driving growth, enhancing retention, and empowering staff. Leverage analytics and collaboration to translate revenue strategy into actionable plans for success...
2 days ago
Customer Implementation Manager
$75K - $90K *
Accelerate progress at customer implementations by leading cross-functional teams, managing timelines, and ensuring successful delivery from project kickoff to launch and ongoing support, while enhanc...
Today
$90K - $110K *
Build a dynamic DTC CRM strategy to drive retention, customer journey optimization, and revenue growth. Engage with cross-functional teams to personalize experiences and leverage analytics, ensuring i...
3 days ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.