Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$130K - $180K *

Elevate product line profitability by driving strategic growth initiatives, collaborating with cross-functional teams, and developing innovative product solutions for the retail bags & sheeting market...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$72K - $108K *

Join a team that's dedicated to optimizing operations and enhancing performance. You'll oversee staffing, manage productivity, ensure compliance, and develop associates to achieve strategic business g...

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$150K - $170K *

Shape the future of communication strategies by leading diverse teams to enhance customer satisfaction and loyalty, while driving business growth through innovative communication initiatives and colla...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$75K - $95K *

Empower operational efficiency as you lead a warehouse team to optimize processes and drive excellence, ensuring seamless workflows and excellent customer satisfaction in a dynamic environment...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Join a leading team as a director overseeing operations to enhance efficiency and productivity. Drive process optimization, manage warehouse and transportation functions, and lead a dynamic team towar...

Today

  •   5 - 7 years exp.  •   Transportation

$80K - $110K *

Accelerate supply chain efficiency by leading strategic sourcing efforts, leveraging data insights to enhance vendor partnerships, optimize product availability, and drive cost-effective purchasing st...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $110K *

Join a team that's transforming customer support in a growing tech company. Lead and inspire a new team, enhance customer satisfaction, and drive operations with innovative strategies. Shape the servi...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$90K - $120K *

Drive excellence in facility operations as you lead, manage, and optimize care delivery while ensuring compliance and fostering community relations. Collaborate with staff to enhance performance and e...

2 days ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$90K - $120K *

Advance excellence in facility operations by leading teams, managing fiscal responsibilities, and enhancing community relations. Drive program development and promote a positive environment for staff...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$150K - $200K *

Shape site transformation and drive operational excellence while ensuring compliant, reliable supply that meets market demand. Manage teams, develop talent, and foster collaboration across divisions t...

5 days ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$180K - $220K *

Accelerate site transformation and operational excellence while ensuring compliant and reliable supply. Lead a cross-functional team to achieve strategic goals and cultivate high-performance culture...

5 days ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$120K - $167K *

Reimagine executive technology experience by leading a specialized team focused on proactive support and seamless digital environments for C-Level leadership and VIPs during critical meetings and even...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$75K - $95K *

Transform manufacturing operations by driving safety, quality, and efficiency. Lead workforce initiatives, implement process improvements, and optimize production workflows to achieve operational exce...

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$208K - $286K *

Transform clinical operations by leading research strategies, ensuring regulatory adherence, and overseeing trials. Collaborate cross-functionally while managing resources to enhance product innovatio...

Reposted 6 days ago

  •   8 - 10 years exp.  •   Healthcare

$208K - $286K *

Champion the development and execution of clinical strategies, driving innovation through regulatory compliance, cross-functional collaboration, and leadership of clinical teams to ensure successful p...

Reposted 6 days ago

  •   8 - 10 years exp.  •   Healthcare

$208K - $286K *

Develop and execute clinical strategies and research programs to support innovative product initiatives. Lead planning, execution, and collaboration across teams to ensure compliance and success in cl...

Reposted 6 days ago

  •   8 - 10 years exp.  •   Healthcare

$80K - $120K *

Lead business development efforts, maximizing client ROI while driving company profits. Foster relationships with C-Suite Executives and manage sales presentations in a virtual work environment, achie...

Yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$91K - $141K *

Lead the charge in regional revenue management strategies, driving margin growth through collaboration, analysis, and innovative pricing solutions. Partner with leadership to achieve sales and profita...

Toronto, ONIn-Person

Yesterday

  •   5 - 7 years exp.  •   Hospitality & Recreation

$150K - $200K *

Drive project success by leading cross-functional teams in delivering mega AI infrastructure campuses. Ensure collaboration, safety, and quality in datacenter construction, while optimizing delivery p...

3 weeks ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$90K - $120K *

Drive strategic growth in warehouse operations, enhancing efficiency, safety, and team performance while managing logistics and inventory control to achieve business objectives and customer satisfacti...

4 weeks ago

  •   8 - 10 years exp.  •   Transportation

$120K - $150K *

Drive innovative product strategy for a comprehensive Administration portfolio, collaborating across teams and placing customer experience at the forefront to enhance our integrated product suite and...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $130K *

Drive operational excellence by leading a high-performing team in the Aerospace/Defense sector. Utilize data-driven approaches and lean methodologies to implement sustainable improvements in safety, q...

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$120K - $150K *

Contribute to product strategy and innovation across a diverse portfolio, collaborating with cross-functional teams to drive impactful outcomes and enhance customer experiences, while leading a team o...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$130K - $180K *

Deliver impactful product leadership for a unified platform driving client and producer interactions through innovative technology and AI-powered solutions. Lead a team to enhance product quality whil...

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$207K - $299K *

Champion operational excellence by leading business operations, shaping strategy into action, and enhancing team performance for a high-growth organization. Drive alignment, manage processes, and supp...

4 weeks ago

  •   11 - 15 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.