Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$120K - $150K *
Shape the future of patient financial experiences by leading strategic product marketing initiatives that enhance provider engagement, drive revenue, and create market differentiation. Collaborate wit...
4 weeks ago
$120K - $150K *
Pioneer innovative financial engagement strategies for providers, focusing on product commercialization and market leadership in patient financial care. Drive impactful results through strategic messa...
4 weeks ago
Director - Master Data Management
$120K - $150K *
Grow your leadership in data governance by driving MDM strategy, fostering cross-functional collaboration, and building a high-performing team to enhance data quality and operational efficiency across...
4 weeks ago
Director, Last Mile Transportation (Remote)
$120K - $150K *
Lead the charge in optimizing last mile transportation processes, managing P&L, and ensuring operational excellence through strategic solutions and a high-performing team dedicated to superior custome...
1 week ago
$126K - $163K *
Oversee financial management, revenue cycle, and operational efficiency for the organization's largest divisions. Collaborate with leadership to analyze performance, ensure compliance, and implement s...
Today
$90K - $120K *
Pioneer customer success initiatives that enhance client satisfaction and retention. Lead teams to optimize processes and unlock growth opportunities while aligning customer goals with organizational...
Yesterday
Director of Production and Warehouse
$90K - $120K *
Drive operational excellence by enhancing production and warehouse standards, leading high-performance teams, and implementing Lean Manufacturing practices to maximize efficiency and safety in a dynam...
3 weeks ago
$90K - $120K *
Grow your career with a dynamic role focused on building relationships, driving sales initiatives, and enhancing guest experiences. Lead strategic marketing efforts and maximize revenue in a vibrant...
Reposted 6 days ago
Director, Commercial Operations
$180K - $220K *
Shape the future of commercial operations by leading strategic initiatives, enhancing revenue growth strategies, and fostering cross-functional alignment to develop actionable insights that drive info...
Yesterday
Director, Commercial Operations
$180K - $220K *
Drive revenue growth by spearheading commercial operations, collaborating with cross-functional teams, and executing strategic market insights. This leadership role requires analytical expertise and i...
Yesterday
$120K - $180K *
Join a team that's dedicated to enhancing member success through leadership of the entire post-sale journey, ensuring satisfaction and retention while optimizing personal experiences for all clients...
3 weeks ago
$120K - $150K *
Help us optimize procurement strategies for General Contractors & OFCI equipment, ensuring timely, cost-effective delivery and fostering strong supplier partnerships. Drive innovation, performance rev...
6 days ago
$120K - $150K *
Help us shape the future of our global supply chain by leading procurement initiatives for contractors and equipment. Collaborate cross-functionally to ensure timely, high-quality project delivery whi...
6 days ago
$120K - $150K *
Lead the charge in transforming financial systems architecture while ensuring data integrity, seamless integrations, and compliance. Drive automation and governance in a dynamic global environment foc...
1 week ago
$135K - $155K *
Empower teams to achieve operational excellence by leading district operations, enhancing sales, and cultivating talent. Drive financial performance, engage with customers, and maintain compliance acr...
Reposted 2 days ago
Director of Distribution & Operations
$260K - $350K *
Cultivate and empower a dedicated team of nearly 500 warehouse employees, ensuring unparalleled customer service and same-day shipping.
Reposted 2 days ago
Director, Information Technology
$120K - $150K *
Accelerate progress at the forefront of IT management by providing strategic oversight across enterprise technology operations, governance, and compliance. Lead initiatives that align technology decis...
Yesterday
$75K - $95K *
Transform customer experiences by providing exceptional technical support and training within the Marine industry. Collaborate with dealers, manage budget efficiently, and ensure the successful execut...
2 weeks ago
Director, Success Engineer (Strategic)
$204K - $327K *
Engage your expertise to define a world-class technical success function, leading a team focused on driving product outcomes and strategic growth for enterprise-level customers in a dynamic SaaS envir...
1 week ago
$100K - $130K *
Lead the charge in executing strategic sales initiatives to drive revenue growth, profitability, and market expansion in the Industrial sector. Build high-performing teams and foster key customer rela...
2 weeks ago
Senior Director/Technical Director
$100K - $130K *
Lead live productions and ensure flawless execution across broadcasts, events, and recordings. Collaborate with teams to enhance technical operations, mentoring staff while exceeding client expectatio...
3 weeks ago
Shipping Carrier Relations Manager
$70K - $95K *
Transform shipping cost management by mastering carrier relationships, optimizing logistics processes, and driving cost efficiency. Own KPIs, conduct audits, and implement training while collaborating...
2 weeks ago
Director of Project Management
$100K - $130K *
Join our team to lead a dynamic Project Delivery organization, driving project execution consistency and performance through strategic oversight, coaching, and accountability, while supporting nationa...
1 week ago
Sales Director, Strategic Department Stores
$194K - $340K *
Shape the future of retail partnerships by developing and executing strategies that drive revenue growth in national department stores. Lead high-performing teams, cultivate senior-level relationships...
Reposted 2 days ago
Sales Director, Strategic Department Stores
$194K - $340K *
Grow your career with a leading sales team driving significant retail growth. You will lead key department store accounts, develop strategic partnerships, and enhance overall performance through innov...
6 days ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.