Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$125K - $150K *

Lead and innovate the product management team, ensuring healthcare tech solutions meet client needs and drive business outcomes through strategic teamwork and visionary roadmap execution...

Reposted 1 month ago

  •   8 - 10 years exp.  •   Healthcare

$80K - $95K *

Elevate your career by leading production operations, driving efficiency, and ensuring product quality. Collaborate across teams to implement strategic initiatives and foster a high-performing culture...

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$75K - $95K *

Drive business success by managing strategic partner relationships, enhancing market presence and identifying growth opportunities. Collaborate with leadership and conduct regular reviews to maximize...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Transportation

$150K - $180K *

Drive sales excellence by leading the Walmart sales division, overseeing performance, fostering collaboration, and implementing strategic initiatives that align production with market demands to achie...

1 week ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Accelerate progress at logistics management for the Americas, overseeing operations and ensuring timely delivery. Lead a team, optimize costs, and drive export compliance while collaborating with vari...

1 month ago

  •   5 - 7 years exp.  •   Transportation

$110K - $130K *

Elevate the efficiency of the logistics network in the Americas, ensuring timely delivery and cost-effective management while leading a team and driving compliance in a dynamic corporate environment...

1 month ago

  •   5 - 7 years exp.  •   Transportation

$110K - $130K *

Champion the future of logistics management across the Americas, ensuring efficient operations and cost-effectiveness. Drive timely deliveries and oversee regional contracts while leading a team to op...

1 month ago

  •   5 - 7 years exp.  •   Transportation

$110K - $130K *

Take ownership of logistics management across the Americas, ensuring timely and cost-effective delivery of goods. Collaborate with teams to optimize operations and oversee key contracts, while driving...

1 month ago

  •   5 - 7 years exp.  •   Transportation

$125K - $150K *

Grow impactful global accounts by leading strategic sales initiatives, enhancing customer relationships, and collaborating across departments to achieve revenue targets. Drive innovative solutions and...

5 days ago

  •   8 - 10 years exp.  •   Food & Beverages

$125K - $150K *

Elevate our sales performance by overseeing regional strategies, developing customer relationships, and driving growth initiatives. Lead team development and manage operational tasks while ensuring fi...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Lead the charge in driving regional sales growth by developing strategies, managing teams, and fostering key relationships with customers and vendors while ensuring operational excellence and profitab...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Drive revenue growth by cultivating strong customer relationships and identifying new business opportunities within your territory. Collaborate with cross-functional teams to exceed sales targets and...

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Contribute to revenue growth by managing customer relationships, executing strategies, and uncovering new business opportunities within your territory. Strengthen partnerships and lead cross-functiona...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $100K *

Join a team that's focused on enhancing lives through strategic operations management in human services. Drive growth, improve quality, and ensure alignment with state objectives to create a positive...

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$130K - $180K *

Pioneer your career by leading global financial operations, driving efficiency in AP, AR, and revenue processes while ensuring regulatory compliance and operational excellence across cross-functional...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$140K - $178K *

Advance operational excellence by leading a national field service team in startup, maintenance, and warranty support. Collaborate across departments to enhance customer success while driving performa...

3 days ago

  •   8 - 10 years exp.  •   Technical Services

$130K - $150K *

Lead the charge in shaping high-performing teams to drive operational excellence and a member-first culture across a diverse region. Empower talent development while fostering accountability and engag...

Toronto, ONIn-Person

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Champion operational excellence while leading AV technical projects and teams. Align execution strategies with market sales, ensuring timely delivery and client satisfaction. Drive financial performan...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $130K *

Champion technical excellence in AV operations, leading project management and installation teams to achieve client satisfaction and financial success while aligning with sales and market strategies f...

Mississauga, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$120K - $130K *

Empower our brokerage operations by leading strategic development, enhancing business growth, and managing resources effectively. Drive compliance and operational excellence to foster strong relations...

1 week ago

  •   5 - 7 years exp.  •   Transportation

$100K - $120K *

Champion exceptional guest experiences by leading premium hospitality operations, developing strategic initiatives, and managing cross-functional teams at diverse events, driving revenue growth and se...

2 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$100K - $120K *

Drive operational excellence by leading Inbound and Outbound processes, enhancing productivity, efficiency, and customer satisfaction through strategic planning and team development...

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$115K - $183K *

Innovate your career by driving project initiatives and collaborating cross-functionally. Utilize your leadership skills to enhance process efficiencies and ensure alignment with strategic objectives...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Healthcare

$160K - $200K *

Manage enterprise client relationships, driving revenue growth and enhancing leadership across teams. Partner with teams to ensure client satisfaction and support strategic initiatives that elevate ac...

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Business Services

$110K - $130K *

Join a team that's dedicated to enhancing operational performance by analyzing and improving the efficiency of our diverse business units. Collaborate with executives, drive strategic initiatives, and...

4 days ago

  •   11 - 15 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.