Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$185K - $208K *
Elevate customer satisfaction by leading a dynamic team in delivering innovative AI infrastructure solutions while driving revenue growth and building strategic relationships across enterprise account...
5 days ago
$100K - $120K *
Lead the charge in enhancing operational efficiency and driving growth by managing station operations, mentoring a dynamic team, and implementing strategic business initiatives to fuel profitability a...
1 week ago
$80K - $95K *
Lead operations excellence by managing station efficiency, guiding teams to achieve sales targets, and driving strategic growth initiatives while ensuring compliance with legal and safety regulations...
1 week ago
$150K - $180K *
Deliver strategic solutions by aligning customer needs with RAN software initiatives, engaging senior stakeholders in telecommunications to drive innovation and successful implementation of advanced n...
1 week ago
$125K - $150K *
Advance the profitability and strategic direction of a key business unit by leading cross-functional teams, managing product life cycles, and driving operational efficiencies to achieve company goals...
1 week ago
Director of Operations, Packaging
$100K - $120K *
Help us optimize operations across multiple locations as a key strategic leader. Drive efficiency, ensure compliance, and cultivate a collaborative culture that meets financial and operational goals w...
4 weeks ago
$110K - $130K *
Shape the future of global finance by leading accounting teams, enhancing processes, and ensuring compliance. Influence decision-making in a dynamic environment while promoting a culture of accountabi...
2 weeks ago
Sr. Manager, Commercial Operations
$129K - $193K *
Lead the commercial operations for the Heavy Duty sector, enhancing process efficiencies, driving analytics automation, and optimizing customer service to ensure operational excellence and improved bu...
3 weeks ago
$80K - $95K *
Join a dynamic environment as a strategic leader overseeing operations, profitability, and team development in a fast-paced 3PL Distribution Center, ensuring excellence in service delivery and complia...
Reposted 2 weeks ago
$135K - $160K *
Drive market-led growth by leading a team in developing compelling value propositions and executing strategic marketing initiatives across a diverse product portfolio, while monitoring KPIs and aligni...
3 weeks ago
Manager, Customer Development & Growth Market
$80K - $97K *
Pioneer innovative strategies in customer acquisition and engagement by leading teams that drive revenue growth and enhance eCommerce performance through collaboration and technical support in a dynam...
1 week ago
$150K - $180K *
Optimize product strategy and execution for a leading category. Lead multi-year roadmaps, cross-functional teams, and P&L performance to achieve commercial objectives and drive customer insights into...
2 weeks ago
$245K - $300K *
Lead the transformation of customer engagement in a regulated healthcare sector, enhancing operational efficiency and service excellence while fostering a high-performing team. Drive strategic initiat...
3 weeks ago
Customer Service Governance & Capability Manager
$95K - $115K *
Transform the Customer Service landscape by establishing global governance, ensuring compliance, and driving standardized processes. Lead training and capability initiatives to empower teams and align...
3 weeks ago
$80K - $95K *
Shape the future of operations by leading multiple districts. Drive team performance, ensure compliance, and elevate customer satisfaction while optimizing budgets and fostering safety and continuous...
Reposted today
Director of Customer Operations
$110K - $130K *
Elevate customer satisfaction by leading strategic operations and cross-functional teams to enhance service delivery, drive continuous improvement, and manage customer relations, ensuring an exception...
2 days ago
$110K - $130K *
Transform your career by leading strategic sourcing initiatives, optimizing supplier relationships, and driving cost-saving innovations across diverse categories. Collaborate with cross-functional tea...
1 week ago
$100K - $120K *
Transform the Mechanical Department by leading a team to ensure compliance with safety regulations, optimize equipment maintenance, and develop employee potential. Drive environmental responsibility w...
1 week ago
$150K - $180K *
Manage the agile solutions delivery team to oversee AI-augmented development, creating rapid prototypes, refining go-to-market MVPs, and ensuring clean transitions to IT operations while maintaining h...
1 week ago
$100K - $120K *
Lead the charge in developing a high-performing sales team focused on customer satisfaction. Drive strategic sales initiatives, training, and account management to enhance company success and build la...
5 days ago
$100K - $120K *
Transform your career by leading a dynamic sales team focused on customer success. Drive growth and innovation while developing strategies that enhance sales performance and nurture client relationshi...
5 days ago
$100K - $120K *
Elevate a dynamic sales team by recruiting, developing, and driving success through effective strategies. Engage with customers and identify improvement opportunities to maximize growth in a collabora...
2 weeks ago
$100K - $120K *
Empower a dynamic sales team by providing leadership, coaching, and strategy to drive success in a customer-focused environment. Foster collaboration with strategic accounts to enhance sales performan...
2 weeks ago
$100K - $120K *
Join a thriving team to lead and develop a customer-focused salesforce, driving strategic growth through effective leadership and training initiatives within a dynamic environment...
2 weeks ago
$110K - $130K *
Partner with us to enhance employee productivity through innovative technology adoption strategies. Lead initiatives leveraging Microsoft Copilot, ChatGPT Enterprise, and more, ensuring effective enga...
Reposted 5 days ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.