Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$120K - $150K *
Play a key role in leading account management for mid-market employer groups, driving client retention and financial success, while managing complex relationships with stakeholders and translating pha...
Reposted 2 weeks ago
Senior Manager, Service Center 2
$75K - $95K *
Pioneer operational excellence as a leader in freight management, overseeing a team to drive efficiency and safety in service execution. Manage productivity, employee development, and compliance for o...
3 days ago
$150K - $200K *
Lead growth initiatives by harnessing AI-driven solutions for media and sports, forming strategic partnerships, and driving enterprise sales while delivering exceptional results in a competitive lands...
3 weeks ago
Senior Manager, Service Center 2
$75K - $95K *
Lead the charge in optimizing service center operations, ensuring compliance with regulations, while driving employee performance and organizational efficiency in a dynamic and fast-paced environment...
3 days ago
$120K - $150K *
Lead the development of strategic marketing plans, guiding clients through best practices and insightful analytics to achieve their objectives while managing a team and budget effectively...
2 weeks ago
$75K - $95K *
Lead our restoration team to ensure exceptional service and operational efficiency in responding to fire and water damage. Foster a culture of accountability while mentoring staff and managing project...
Reposted 1 week ago
$75K - $95K *
Empower teams by overseeing production operations, ensuring quality restoration services, and mentoring staff. Balance multiple responsibilities while enhancing customer satisfaction and optimizing la...
Reposted 1 week ago
Product Management Director - Industrial Manufacturing
$120K - $150K *
Drive market growth by leading product strategy, portfolio management, and cross-functional collaboration. Utilize customer insights to innovate solutions and enhance brand presence across global mark...
Yesterday
$90K - $130K *
Unlock potential by providing strategic leadership in interactive marketing, guiding clients through effective, data-driven strategies. Cultivate relationships and drive results through collaboration...
2 weeks ago
National Customer Excellence Manager
$91K - $111K *
Pioneer customer experience excellence at scale by leading regional teams, driving strategic initiatives, and implementing data-driven insights to enhance satisfaction across all customer touchpoints...
2 weeks ago
$132K - $171K *
Lead and inspire a dynamic customer service team to enhance client engagement, oversee issue resolution, and ensure the delivery of exceptional support services while fostering a customer-centric cult...
1 week ago
$132K - $171K *
Elevate customer satisfaction by leading a dedicated service team, driving improvements and fostering relationships across the organization while ensuring efficient resolution of customer issues and m...
1 week ago
$130K - $180K *
Shape the future of high-voltage transmission projects through innovative design and leadership. Leverage your expertise to foster a high-performing team, drive client engagement, and oversee successf...
Reposted 1 week ago
$130K - $180K *
Help us elevate our Customer Operations by designing and leading strategic initiatives that enhance the operating model, forecasting, and AI workflows, ensuring trust and excellence across customer su...
3 weeks ago
$80K - $120K *
Accelerate progress at revenue growth by managing the full sales cycle and forging strong client relationships. Drive success through effective prospecting, tailored proposals, and a commitment to exc...
3 weeks ago
$161K - $284K *
Transform global HR service delivery through innovative technology solutions, enhancing employee experience and operational efficiency while leading a diverse, distributed team across multiple regions...
Reposted 2 days ago
$95K - $130K *
Join us in driving exceptional value for complex commercial accounts, focusing on growth, relationship management, and financial objectives. Collaborate with a dedicated team while enhancing member ex...
3 weeks ago
Director, Commercial Transformation
$242K - $302K *
Drive commercial transformation by leading impactful programs that enhance go-to-market strategies, ensure disciplined execution, and deliver measurable outcomes across cross-functional teams. Elevate...
Reposted 2 weeks ago
Director, Commercial Transformation
$242K - $302K *
Lead the design and execution of transformative commercial initiatives, enhancing agility and measurable outcomes through cross-functional collaboration, governance, and change management. Drive susta...
Reposted 2 weeks ago
Sr. Director, Business Operations
$260K - $285K *
Champion operational excellence by leading a high-performing team to drive scalable processes, enhance efficiency, and implement innovative AI solutions that position the organization for global growt...
2 days ago
$113K - $170K *
Join the team as a strategic HR Business Partner, influencing organizational dynamics across divisions, crafting people strategies, and leading change initiatives to enhance workforce effectiveness an...
1 month ago
$113K - $170K *
Empower senior leaders by providing strategic HR partnership, addressing complex talent and organizational challenges, and driving effective change initiatives across multiple divisions to support bus...
1 month ago
Senior Director - US Customer Experience - Marketing Operations
$130K - $180K *
Shape the future of marketing operations by leading a team to enhance efficiency, streamline processes, and drive strategic initiatives across the organization. Collaborate with cross-functional teams...
3 days ago
Director, Technical Product Owner, Commercial Solutions
$175K - $200K *
Drive strategic technology initiatives between IT and commercial units, prioritizing product roadmaps to enhance sales enablement and operational efficiency while delivering impactful solutions aligne...
3 days ago
$100K - $130K *
Engage in strategic leadership for Co-Pilot, driving user adoption and ensuring platform success while collaborating with technical teams and stakeholders to enhance overall organizational performance...
2 days ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.