Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$120K - $150K *

Reimagine manufacturing efficiency by leading a diverse team to innovate and scale dental restoration processes. Drive results through operational excellence, new product integration, and continuous t...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$100K - $130K *

Lead the design and execution of innovative supply chain strategies, enhancing distribution efficiency and operational excellence. Collaborate across teams to drive continuous improvement and manage l...

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Manage the daily operations of a high-volume distribution center, leading a team of 700+ to enhance efficiency and ensure exceptional service and accuracy. Collaborate on strategic initiatives that dr...

1 week ago

  •   8 - 10 years exp.  •   Transportation

$90K - $120K *

Engage in senior management to optimize operations across multiple warehouse sites. Lead a dedicated team of 700+ to ensure efficiency and enhance customer service in a high-volume distribution enviro...

1 week ago

  •   8 - 10 years exp.  •   Transportation

$90K - $120K *

Join a team that's revolutionizing warehouse management! Oversee strategic operations in a high-volume distribution center and lead a dedicated workforce to maximize efficiency and ensure outstanding...

1 week ago

  •   8 - 10 years exp.  •   Transportation

$90K - $120K *

Join a dynamic team to lead strategic operations in a high-volume distribution center, enhancing efficiency and customer service in a fast-paced environment while managing a workforce of over 700 dedi...

1 week ago

  •   8 - 10 years exp.  •   Transportation

$90K - $120K *

Analyze complex warehouse operations and shape a high-performing team dedicated to delivering exceptional service. Lead strategic initiatives in a multi-site distribution environment to ensure accurac...

1 week ago

  •   8 - 10 years exp.  •   Transportation

$149K - $214K *

Drive operational excellence in retail supply chain services with a focus on transformation and value creation. Lead global teams and initiatives to optimize processes and deliver measurable business...

2 weeks ago

  •   11 - 15 years exp.  •   Retail & Consumer Goods

$142K - $221K *

Lead the charge in optimizing fleet operations through strategic management and team development, ensuring safety and efficiency in all service equipment programs across North America while exceeding...

4 days ago

  •   8 - 10 years exp.  •   Transportation

$75K - $87K *

Help us elevate the guest experience as you lead a team in a premier corporate dining environment, ensuring seamless service for executive clients while managing operations and fostering client engage...

1 week ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$100K - $130K *

Lead the Construction Tech Services Department to ensure optimal customer satisfaction and operational efficiency. Drive strategic goals, foster team collaboration, and enhance testing methodologies w...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$180K - $210K *

Shape the future of warehousing operations for a $1B refrigerated foods platform. You will lead strategy, design, and optimization efforts while ensuring exceptional execution across North America...

3 weeks ago

  •   8 - 10 years exp.  •   Food & Beverages

$90K - $120K *

Lead and enhance patient dining solutions by developing innovative menus, managing staff, and ensuring compliance with nutritional standards in a complex healthcare environment to drive patient satisf...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$146K - $229K *

Optimize agent marketing strategies to drive growth and retention across multiple distribution channels, ensuring alignment with brand and product standards while boosting local engagement and operati...

3 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$146K - $229K *

Unlock potential by leading innovative marketing strategies for agent channels, driving growth through acquisition, retention, and local engagement. Collaborate cross-functionally to enhance agent per...

3 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $150K *

Unlock potential by building and leading a high-performing sales team in the Americas, with a focus on driving revenue growth and establishing a strong market presence in industrial imaging across the...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$130K - $180K *

Lead our Manufacturing Development efforts, driving spacecraft programs from design to high-rate production. Collaborate with cross-functional teams to enhance manufacturing processes, ensuring effici...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$120K - $150K *

Engage in strategic leadership by directing multi-site manufacturing operations, focusing on operational excellence and continuous improvement while fostering collaboration across functional teams to...

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$120K - $150K *

Lead and shape sales strategies to drive growth in aerospace markets. Manage a high-performing team, develop key accounts, oversee the pipeline, and collaborate across functions to exceed revenue targ...

3 weeks ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$170K - $185K *

Drive excellence in corporate maintenance by optimizing asset performance, implementing strategies for reliability, and achieving sustainability goals through collaboration across global manufacturing...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Lead the management of customer and process improvement projects, ensuring optimal performance from a team of Commercial Project Managers. Collaborate across functions to enhance project delivery and...

Reposted today

  •   8 - 10 years exp.  •   Business Services

$90K - $120K *

Elevate sales excellence by leading and developing a dynamic sales team. Drive success through strategic account partnerships and targeted sales initiatives while fostering customer relationships as t...

4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$130K - $180K *

Join our dynamic marketing operations team to optimize creative resource management, ensuring efficiency and clarity in a high-volume environment. Collaborate across brands to enhance productivity and...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$124K - $170K *

Shape strategic media effectiveness for high-value clients, leveraging research and advisory expertise. Drive growth through insight-led strategies, operational excellence, and high-performing teams w...

Today

  •   8 - 10 years exp.  •   Media

$124K - $170K *

Inspire change by leading high-value client accounts, driving strategic media effectiveness research and delivering insight-driven solutions that enhance client growth and satisfaction...

Today

  •   8 - 10 years exp.  •   Media

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.