Director, Customer Service Jobs in Washington, DC

Elevate your career by leading global corporate communications strategy, enhancing brand reputation, driving engagement, and managing crisis communications while collaborating with senior leadership i...

Contribute to client success by developing strategic partnerships and delivering exceptional service. Lead a high-performing team, manage project execution, and drive organic growth through innovative...

Join a team that's driving complex, high-profile programs in marketing and events. You'll lead client success, mentor a team, and ensure seamless execution of large-scale activations and partnerships...

Lead strategic indirect tax initiatives, ensuring compliance and efficiency across jurisdictions while collaborating with internal teams and external advisors. Drive innovation in tax processes and en...

Unlock potential by managing payroll operations for a dynamic, multi-state organization. Oversee accurate and timely payroll processing for 2,000+ employees across multiple unions, ensuring compliance...

Strategize onboarding excellence as you lead a dynamic team, driving successful implementations for complex, high-value accounts while fostering collaboration and continuous improvement across functio...

Join us to lead our global digital shopping discovery experience across all platforms. You'll own strategy, execution, and innovative initiatives while driving user engagement and optimizing the produ...

Own and optimize the Gainsight platform to enhance customer experience through health scoring, playbooks, and actionable insights, collaborating across teams to ensure data-driven customer engagement...

Accelerate customer engagement and retention through strategic marketing initiatives. Lead a team focused on optimizing lifecycle performance, driving product adoption, and fostering growth across div...

Join our sales team to drive B2B enterprise growth in North America, crafting innovative solutions and strategic partnerships with government and commercial clients while leading high-impact sales ini...

Shape the future of our operational efficiency by leading a dynamic team of Business Systems Analysts. Drive improvements in systems and processes, collaborate across functions, and enhance manufactur...

Analyze and manage complex General Liability claims while collaborating with internal teams and TPAs. Use your expertise to drive excellence and innovation in claims management, ensuring timely resolu...

Join as a senior leader overseeing core technology platforms. Ensure operational efficiency, manage vendor relations, and drive the development of business intelligence and financial systems to suppor...

Lead the charge in building institutional partnerships across the legal sector, enhancing AI adoption through innovative programs, collaborative initiatives, and community relationships that promote t...

Champion strategic account management for high-value Association clients, driving optimal business growth and partnerships. Collaborate cross-functionally to enhance market share, ensuring loyalty and...

Drive strategic growth and deepen customer engagement within the Intel Community by leading account development, shaping acquisition strategies, and aligning solutions with mission needs to ensure BAE...

Manage project schedules and budgets while ensuring compliance with contracts and standards. Collaborate with stakeholders to identify risks, resolve issues, and deliver updates, ensuring successful p...

Engage in strategic leadership of government sales initiatives, driving complex negotiations and high-impact partnerships across federal agencies to foster revenue growth and advance organizational ob...

Optimize technology operations supporting military dining initiatives, ensuring performance, governance, and seamless deployments. Collaborate with diverse teams to enhance customer experience and mai...

Champion strategic sales initiatives within a dynamic market by empowering distribution partners and end-users with product knowledge and support, aiming for exceptional customer experiences and reven...

Drive the growth of AWS Private Pricing through product lifecycle management, enhancing tools and user experience. Collaborate with stakeholders to innovate solutions that meet customer needs in a fas...

Transform your career with a key role in managing client relationships in healthcare. Drive revenue growth, enhance service offerings, and lead account strategies, while improving operational efficien...

Lead and manage large cabling installations for hyperscale data centers, overseeing execution, coordinating field teams, and ensuring safety and quality standards across multiple projects nationwide w...

Shape growth marketing strategies to drive acquisition and revenue across diverse product lines. Collaborate cross-functionally to optimize performance, leveraging data insights while mentoring a high...

Join a team that empowers success in complex IT service delivery. Oversee governance, manage portfolios, and lead agile transformations while championing continuous improvement and ensuring alignment...