Director, Customer Service Jobs in San Jose, CA

Drive customer success and retention by leading a high-performing team, implementing strategic initiatives, and enhancing service delivery to maximize long-term growth and value for clients across mul...

Transform state-level policy initiatives by building strategic relationships and influencing legislation. Lead extensive lobbying efforts to align legislative priorities with company goals, driving me...

Transform the landscape of product delivery in government, leading a dynamic team of Product and Delivery Managers to enhance public service efficacy through innovative practices and capacity building...

Elevate our Workers’ Compensation product strategy through regulatory compliance, effective team management, and system alignment. Collaborate cross-functionally to implement state strategies and ensu...

Reimagine your career by leading strategic pricing initiatives within a dynamic team. Collaborate across departments to enhance models for Businessowners Policy and Commercial Package Policy, driving...

Empower the growth of our Supply Chain Planning business by partnering with sales teams, driving strategic initiatives, and enhancing our solutions. Collaborate with partners and executives to build a...

Lead the charge in designing and executing global partner programs that enhance channel operations. Collaborate cross-functionally to drive strategic growth and ensure a seamless partner experience ac...

Drive the development and management of a remote Account Management team, enhancing dealer relationships to boost revenue. Lead training initiatives and collaborate across departments to achieve sales...

Transform the B2B product marketing landscape by leading strategic initiatives, enhancing market positioning, and driving revenue growth through innovative programs and stakeholder collaboration acros...

Drive the strategic growth of a $200M business unit in Instrumentation and Control, focusing on revenue and market share expansion while fostering customer engagement and developing high-value partner...

Transform brand identity and content strategies, driving audience growth through innovative storytelling and influencer marketing, ensuring a consistent brand voice and collaborative partnerships acro...

Lead the strategic management of regional grocery accounts to drive sales growth through data analysis and relationship building. Employ insights to optimize performance and ensure successful executio...

Accelerate progress at optimizing the Opportunity-to-Cash process across company operations, ensuring accuracy, speed, and profitability through effective leadership, data-driven decision-making, and...

Develop strategies to lead software sales initiatives, optimize team performance, and align cross-functional efforts. Drive revenue growth through effective market positioning and relationship-buildin...

Join a team that's focused on driving customer success through leadership and innovation within the Enterprise segment, enhancing client relationships, and implementing growth strategies across divers...

Accelerate progress at a leading healthcare technology firm by driving support excellence. Lead a dynamic team, enhance operational performance, and foster customer satisfaction through strategic inno...

Shape the future of client partnerships by providing strategic leadership across two accounts in Medical Affairs and Commercial sectors, ensuring exceptional service, operational excellence, and growt...

Join a team that transforms sales strategies by managing and expanding accounts while delivering quality products. Engage with diverse industries and enhance customer solutions through effective servi...

Empower business growth through strategic account management and new client acquisition. Collaborate with diverse industries to deliver high-quality products and exceptional service that meets custome...

Drive IT performance by owning operations and engineering across systems, security, and infrastructure. Lead a team to enhance global IT services and ensure a seamless employee experience as we rapidl...

Accelerate direct-response media strategy and optimization to drive qualified leads, balancing lower and upper funnel actions while fostering brand loyalty in Hispanic audiences through targeted multi...

Shape the future of customer experience by leading product innovation for AI-driven support systems. Oversee a dynamic team to enhance satisfaction and efficiency, and create proactive engagement stra...

Manage client relationships and operational activities to drive success, retention, and growth of healthcare products. Collaborate across teams, optimize performance, and ensure client needs are met w...

Transform client engagement within multimodal travel management. Collaborate across teams, drive project success, foster innovation, and build strong industry relationships to elevate service delivery...

Join a team that's focused on maximizing customer satisfaction through effective management of a Customer Service Representatives team, ensuring delivery commitments and seamless communication across...