CUSTOMER BUSINESS MANAGER

The Hartz Mountain Corporation

• $115K — $120K *
US-Anywhere
+ 12 other locationsRemote
Food & Beverages
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business or 5+ years direct sales experience in lieu of degree.
  • 2+ years of direct sales experience with regional grocery headquarter accounts.
  • Experience in category management and fact-based selling techniques.
  • Proven negotiation skills and ability to expand account base.
  • Proficiency with Microsoft Office Suite programs.

Responsibilities

  • Achieve sales targets within approved trade spend budget through buyer negotiations.
  • Develop and revise annual business plans for assigned accounts.
  • Analyze sales data and communicate insights to internal teams and account stakeholders.
  • Identify opportunities for category reviews to secure new business.
  • Ensure retail margins and promotions align with brand strategy.
  • Manage administrative tasks like price changes and planning schedules.
  • Build strong relationships with key account stakeholders through regular communication.

Benefits

  • Remote work flexibility from specific Eastern US states.
  • Opportunity for personal growth with a focus on data-driven sales strategies.
  • Engagement with internal and external teams for collaborative growth initiatives.
  • Participation in industry events and trade shows to network and share insights.
Full Job Description
Job Type

Full-time

Description

Sales Key Account Manager - Regional Grocery (Remote)

The Role ...

We are excited to offer a fantastic opportunity for a motivated, highly analytical sales professional to serve as the Customer Business Manager, overseeing the strategic, end-to-end management of select regional grocery accounts headquartered across the Eastern United States. In this role, you will leverage advanced data analytical skills to drive aggressive sales growth and maximize long-term category volume. Ideal candidates must bring extensive experience managing regional grocery headquarter accounts.

Success hinges on your ability to cultivate strong stakeholder relationships, supported by rigorous data tracking and a relentless drive for results. By transforming POS and syndicated data into actionable business plans, you will optimize trade spend ROI, manage forecasts, and ensure flawless retail execution. We are looking to elevate our sales team with a growth-minded professional who can translate complex analytics into compelling selling stories, establishing themselves as a trusted expert who uses disciplined business tracking to elevate team performance and drive profitable growth.

In this position, you will work remotely from your home base, located in one of the following states: CT, DE, MA, ME, NC, NH, NJ, MD, PA, RI, and VA.

Your Responsibilities ...

Strategic Sales and Business Planning
  • Achieve sales targets for overall territory, customer and category within approved trade spend budget through negotiations with the buyer on sales and product placement.
  • Develop, monitor, and continually revise assigned accounts' annual business plans.
  • Analyze point of sale and other sales data; communicate trends, insights, and risks via performance reports to Hartz internal teams, and to accounts' category/replenishment teams. Use data to update and adjust the customer business plan
  • Identify opportunities for all category and line reviews on an ongoing basis, building a selling story to secure new business as well as increase existing distribution across all categories.
  • Ensure that retail margins and promotions fall within the published brand strategy for all items and categories, including proper shelf position.
  • Forecast customer events as required.

Account and Relationship Management
  • Build exceptionally strong relationships with key account stakeholders and brokers through consistent communication and meetings.
  • Collaborate closely with internal Brand and Customer Planning teams and external broker partners to pinpoint significant opportunities within these Major grocery accounts. Develop and implement strategies and programs aimed at generating profitable and incremental sales.
  • Understand and convey account strategies and goals to the internal Hartz team.
  • Attend/participate in industry and customer events, trade/trade show events, and company sales/marketing meetings.

Operations and Administration
  • Effectively manage the administrative responsibilities, including price change forms, deductions, and selling and planning schedules.


Requirements

You'll Need ...
  • Education and Experience: Bachelor's Degree in a Business-related discipline with 2+ years of direct sales experience (or 5+ years direct sales experience in lieu of degree), calling on regional grocery headquarter accounts with a history of setting and delivering a growth agenda; pet care industry a plus.
  • Sales & Presentation Skills: Experience with category management, fact-based selling techniques (point of sale and syndicated data analysis), and the ability to create, develop, and present this information compellingly from scratch
  • Negotiation Skills: Proven negotiation skills, demonstrated ability to finalize business, and expand current account list
  • Software Proficiency: Proficiency with Microsoft Office Suite programs
  • Business Travel: Willingness and ability to travel as needed (25%)


The anticipated base salary range for this role is between $115,000 and $120,000, and eligible for a 20% sales incentive bonus opportunity. The specific salary offered will depend on the candidate's qualifications and experience for this position.
If this sounds like a good match and you want to learn more about this exciting role, get in touch with us today!
#2026-18

Salary Description

$115-120K

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