Director, Customer Service Jobs in New York, NY

Unlock potential by driving impactful content for Customer Success and Professional Services. Collaborate with cross-functional teams to create compelling materials, elevate customer stories, and enha...

Join a team that's dedicated to providing outstanding guest experiences while overseeing all front office and security operations. Lead, manage, and optimize staff performance to enhance guest satisfa...

Drive scalable transportation processes and technology, aligning solutions with business strategy to enhance global operations. Lead cross-functional teams in implementing and optimizing enterprise-wi...

Lead the charge in defining and evolving the product strategy for SAP S/4HANA Distribution & Transportation, ensuring scalable logistics solutions that support global retail and omnichannel growth whi...

Shape and execute a comprehensive marketing strategy, driving brand growth through strong demand generation, digital performance, and content development while leading a collaborative team toward meas...

Join a dynamic team as you build and manage a diverse portfolio of Consumer Products clients, leveraging your financial expertise to deliver strategic insights and drive business growth in a collabora...

Play a key role in strategic media planning and buying to optimize client campaigns, managing multi-channel initiatives and delivering impactful results. Collaborate with teams to enhance media perfor...

Engage clients in the aviation sector by driving software sales and solutions. Utilize your industry expertise to build relationships and exceed sales goals while collaborating with teams to enhance s...

Elevate your career by leading the development and execution of innovative total rewards programs that drive talent retention, enhance employee experience, and align with business growth in a dynamic...

Join a team that's driving growth by identifying key opportunities and leading cross-functional initiatives across Marketing, Product, Sales, and Engineering, ensuring teams execute with clarity to ma...

Lead the development of scalable customer programs to enhance product testing and insights. Collaborate cross-functionally to integrate customer feedback into decision-making, ensuring a seamless cust...

Drive operational excellence by overseeing technical services for global Industrial, Logistics, and Defense sectors, ensuring efficiency, process improvement, and workforce development to optimize ass...

Elevate customer engagement as you execute dynamic loyalty initiatives, drive multi-channel marketing strategies, and optimize key performance metrics through collaboration and leadership within a hig...

Transform loyalty marketing by leading high-impact strategy and initiatives that enhance customer engagement and drive revenue growth through cross-functional collaboration and expert team management...

Lead the charge in shaping public sector sales strategy while driving multi-year contracts with law enforcement. This role offers a dynamic opportunity to expand market share and tackle meaningful cha...

Drive your career forward by managing a team of field technicians, ensuring quality service delivery, workflow efficiency, and staff development to meet productivity goals and customer satisfaction ac...

Lead the charge in developing and commercializing payer analytics products, driving product strategy and execution within a matrixed environment. Collaborate cross-functionally to translate market ins...

Transform client services in market research by driving growth, building enduring relationships, and elevating delivery standards while expanding business opportunities in the life sciences sector thr...

Redefine how partnerships drive growth by activating channels and enhancing supply relationships. You'll lead initiatives that empower Engine's travel offerings and strengthen distribution through inn...

Lead strategic growth initiatives as you build relationships with clients and partners, direct marketing operations, and influence organizational objectives through collaboration and communication in...

Drive operational excellence and strategic growth by leading diverse business functions, optimizing processes, and enhancing data governance to achieve organizational success in a complex healthcare d...

Transform customer service performance by leading the Contact Center and Digital Support teams. Drive platform and AI capabilities to enhance employee and customer experiences while ensuring operation...

Drive design excellence by leading a collaborative team, aligning resources, and enhancing client-focused outcomes to meet strategic business goals while fostering an environment of continuous improve...

Elevate client engagement through strategic project management and operational leadership, ensuring timely and aligned delivery across complex campaigns while fostering strong internal and external re...

Drive new business growth by developing relationships with enterprise clients, leveraging consultative sales strategies, and delivering tailored solutions to workplace challenges across the Southeaste...