Director, Customer Service Jobs in Cleveland, OH

Shape the future of media analytics as you drive innovative reporting and optimization strategies for omnichannel clients, translating data into actionable insights that enhance campaign performance a...

Unlock impactful financial decisions by leading legal financial operations. Collaborate cross-functionally to enhance forecasting, analytics, and governance. Drive transparency and continuous improvem...

Champion efficient legal operations by streamlining workflows and processes. Collaborate cross-functionally to manage requests, enhance contract management, and improve system performance. Elevate tea...

Grow your career with us by leading the development of AI-powered products that drive business and customer value. Collaborate with stakeholders, manage product backlogs, and ensure successful deliver...

Manage the technology stack and analytics for global membership programs, optimizing donor engagement and fundraising efficiency across countries while leading a multidisciplinary team in a dynamic en...

Drive cross-functional excellence by leading complex, enterprise-level programs, ensuring alignment with corporate goals while facilitating collaboration among diverse stakeholders for impactful outco...

Drive operational excellence by leading analytics initiatives and fostering a high-performing team. This strategic role focuses on enhancing healthcare performance through data intelligence, collabora...

Accelerate enterprise growth by building a high-value pipeline, engaging C-suite leaders, and crafting integrated digital transformation solutions with a data-first approach. Drive innovation and meas...

Drive customer success by owning onboarding, adoption, and retention of Virtual Agents. Leverage data and insights to enhance usage, resolve issues, and collaborate across teams, ensuring clients maxi...

Transform the EV landscape by driving sales for innovative charging solutions, fostering client partnerships, and supporting sustainability initiatives in a dynamic environment...

Manage and develop a high-performing team of Customer Success Managers, driving retention and value realization for a portfolio of Upmarket customers, while collaborating cross-functionally to ensure...

Drive growth and differentiation for a cloud portfolio by shaping strategy, aligning teams, and ensuring execution. Lead P&L accountability while fostering a high-performance culture and collaborating...

Shape the future of dental practice management by leading software development and strategy while optimizing user experiences and ensuring compliance as we expand into new markets, collaborating with...

Innovate the future of workforce training by leading digital transformation and implementing training platforms across North American manufacturing sites. Collaborate with operations and HR to enhance...

Oversee critical project phases to ensure client objectives are met on time and within budget. Serve as the primary liaison with stakeholders, managing resources effectively while leveraging advanced...

Pioneer renewable investing strategies that shape client relationships and drive growth. Oversee a talented team, influence market approaches, and enhance Crux's offerings while cultivating partnershi...

Lead and optimize a diverse portfolio of retrofit projects, ensuring safe, timely, and budget-compliant execution while developing a high-performing team and managing key stakeholder relationships eff...

Shape the future of advertising technology by leading strategy for HubSpot's Ads experience. Drive product vision, enhance customer acquisition outcomes, and navigate a complex ad ecosystem to empower...

Transform organizational success by leading strategic program management initiatives that align with enterprise objectives, drive measurable outcomes, and foster cross-functional collaboration across...

Transform sourcing strategies to optimize supplier engagement and enhance value. Lead innovative cross-functional projects delivering effective solutions in professional services while driving product...

Lead the charge in managing finance operations, ensuring compliance, financial integrity, and strategic partnerships with organizational leaders to foster operational and financial success across all...

Grow your career with this strategic role overseeing maintenance services for banking self-service technologies, driving innovation and competitive solutions while collaborating across teams to enhanc...

Empower startups by shaping dynamic People strategies that enhance talent, culture, and operational excellence, fostering high-performance teams from inception through growth phases...

Drive legal strategy in a fast-growing environment, transforming regulatory challenges into opportunities, shaping comprehensive legal frameworks, commercial agreements, compliance, and corporate gove...

Join a team that's driving innovation in aerospace electrification. This role leads strategic sales and campaigns for electric power systems, targeting markets and stakeholders in both military and ci...