Director, Customer Experience Jobs in Washington, DC

Design and lead comprehensive revenue enablement programs, collaborating with Sales and RevOps to ensure impactful training and resources that drive pipeline success and sales performance throughout t...

Join a team that's revolutionizing customer experience with AI-driven insights. You'll lead the design and execution of innovative listening programs to enhance customer engagement and drive organizat...

Tackle market insights and analytics to shape a customer-centric strategy. Collaborate with cross-functional teams to develop effective Voice of Customer initiatives, leveraging advanced analytics to...

Join us to evaluate and reshape client customer support operations, providing strategic insights and implementing tech-driven solutions for optimal service experiences while managing transformational...

Join us to transform customer service solutions! Utilize your expertise to optimize support operations, leverage technology, and lead strategic initiatives that enhance the customer experience while d...

Champion a product team by leading innovative AI-driven development. Inspire growth, accountability, and collaboration with cross-functional partners while enhancing client experiences and fostering a...

Lead the charge in shaping a compelling narrative for a dynamic technology firm by leveraging earned media, analyst relations, and thought leadership to elevate brand presence and drive engagement acr...

Shape the future of data-driven strategies by leading advisory engagements that transform how organizations leverage AI, analytics, and customer data to drive measurable business outcomes while mentor...

Join a dynamic team to define and execute the vision for intelligent workforce engagement, leveraging AI in both Quality Management and Workforce Management to transform contact center operations and...

Transform customer experiences by leading product vision and AI integration. Leverage data to drive decisions, collaborate with teams, and enhance usability across customer journeys in a fast-paced en...

Partner with us to elevate digital experiences by leading a dynamic team delivering secure, user-centric web services. Drive modernization efforts using emerging technologies and ensure compliance wit...

Pioneer an inclusive employee experience by architecting visionary HR strategies while balancing hands-on operations, driving organizational growth, and fostering a high-performance culture aligned wi...

Champion the Identity & Access Management portfolio by shaping product strategy, engaging with stakeholders, and guiding a diverse team to deliver security solutions that exceed customer expectations...

Lead the charge in optimizing customer success with Synapse applications. Collaborate across teams to elevate user experience and drive business outcomes for strategic enterprise imaging clients in yo...

Lead the development of agentic commerce strategy, fostering partnerships and driving adoption of Circle's infrastructure and products in a rapidly evolving market. Collaborate across teams to establi...

Unlock potential by leading a dynamic Customer Success team focused on driving value and growth for strategic enterprise clients. Foster partnerships and ensure high-quality engagement to enhance cust...

Join a dynamic team to shape Gummicube's marketing strategy, leading a diverse group to drive growth and brand awareness through innovative programs, digital marketing, and strategic partnerships acro...

Drive commercial performance by leading a team that enhances field execution, aligns with strategies, and ensures successful product launches while fostering a high-performance culture and customer en...

Join a team that's redefining content marketing through strategic storytelling and collaboration. You will drive impactful initiatives, build authority, and integrate content with business goals to en...

Explore a leadership role guiding Product and Experience Marketing, driving strategy and execution to enhance homeowner and professional experiences while fostering a high-performing team in a dynamic...

Optimize GTM data integrity and usability, driving impactful strategies and execution to enhance sales performance and operational efficiency through data governance across multiple platforms...

Lead complex supply chain transformation initiatives, enhancing operational performance and resilience for diverse industries. Collaborate with executives on strategy and oversee multidisciplinary tea...

Innovate strategic communications for Customer Engagement teams, translating leadership insights into impactful messaging. Lead integrated plans, support change initiatives, and cultivate engagement a...

Engage in driving revenue growth through strategic client management and proactive sales initiatives. Cultivate relationships while delivering tailored solutions that align with client objectives, ens...

Analyze complex commercial transactions and lead a high-performing team. Collaborate with Sales and Finance to structure deals, drive strategic decisions, and enhance processes that support business g...