Director, Customer Experience Jobs in Waltham, MA

Lead the charge in defining the global visual identity, ensuring innovative and cohesive creative strategies across digital, print, and experiential channels while collaborating with cross-functional...

Optimize client relationships and drive growth strategies while collaborating cross-functionally to enhance adoption of innovative solutions. Lead efforts to ensure client satisfaction and retention...

Take ownership of client relationships, driving growth and insights through strategic management and collaboration, ensuring high satisfaction and retention while navigating cross-functional challenge...

Champion the design and execution of commercial learning strategies to enhance organizational capability and drive performance across a diverse business landscape, empowering teams to improve onboardi...

Optimize patient experiences by leading product strategy and execution across B2B2C healthcare environments, balancing client expectations with technical feasibility while driving innovation in AI-dri...

Empower the transformation of RevOps by implementing AI-driven automation and optimizing the GTM technology ecosystem, while leading a dedicated team to enhance overall revenue strategy and operationa...

Pioneer comprehensive commercial operations by designing, implementing, and optimizing pricing and deal negotiation processes. Drive ongoing analytics and continuous improvement, ensuring success in a...

Accelerate progress at customer engagement by leading a team of Customer Success Managers, enhancing retention strategies, mitigating churn, and driving long-term growth in a dynamic software environm...

Join a forward-thinking team to define and execute design strategy for AI-driven risk management tools, guiding designers and partners to deliver exceptional user experiences that prioritize risk unde...

Join a team that's dedicated to enhancing customer success by fostering partnerships with top clients, resolving challenges, and driving value in a fast-paced environment. Enjoy cross-functional colla...

Transform Financial Crime compliance by overseeing risk and regulatory obligations across diverse business units, while serving as a trusted advisor to senior leaders in a highly visible and influenti...

Shape the future of digital workplace training by developing strategies and scalable learning experiences that empower teams to effectively utilize modern tools and improve collaboration across the or...

Elevate your career by leading the product-led growth strategy for an AI-native platform. Own the customer journey from discovery to expansion, driving user adoption and monetization through innovativ...

Inspire growth as you lead global product marketing, unifying teams to create powerful narratives and strategies that drive market expansion in regulated industries. Shape the future of digital preser...

Drive the GTM operations engine by optimizing sales, marketing, and customer success processes. Collaborate with leadership to enhance data-driven decision-making and ensure seamless execution across...

Elevate customer service transformation by partnering with clients to optimize their support solutions, leveraging advanced technologies and innovative strategies to enhance customer experiences and d...

Execute innovative People programs that enhance employee experiences and engagement, working directly with leadership to design, implement, and streamline processes for a high-performing workplace cul...

Lead the growth of datacom solutions by building strong teams and partnerships. Develop inventory strategies and execute market initiatives across an 8-state region, driving collaboration and relation...

Empower operational excellence by leading the global Manufacturing Control Network, ensuring security, compliance, and continuity across platforms while managing projects and resource alignment in a d...

Transform the future of organic social strategy across priority accounts by leading creative collaboration, fostering client relationships, and driving measurable growth through innovative, platform-n...

Accelerate progress at vendor management by overseeing governance, performance, and compliance for key partnerships. Drive operational excellence, risk management, and strategic alignment while foster...

Partner with us to design intelligent experiences that redefine customer interaction across multimodal platforms. Shape the future of agentic design by integrating context, clarity, and AI insights in...

Lead the design strategy for cutting-edge B2B software, crafting a unified user experience. Collaborate with leadership and drive innovation through human-centered, AI-enabled design practices that en...

Reimagine automotive solutions as a Product Delivery Manager driving strategy and execution for dealer SaaS and data products. Collaborate with engineering and data teams to enhance product performanc...

Accelerate regional growth by leading North America's go-to-market strategy, establishing a high-performing sales team, and delivering scalable revenue growth across the U.S. and Canada, with a focus...