Director, Customer Experience Jobs in Seattle, WA

Lead the development of top talent identification systems across the global enterprise, driving innovative frameworks and governance to enhance talent reviews, succession planning, and executive onboa...

Drive strategic delivery excellence across a $55M telecom portfolio, leading complex engineering programs while fostering client engagement and operational innovation. Elevate team performance and inf...

Drive customer success by leading global teams, improving retention, and enhancing product utilization, ensuring a seamless experience across diverse regions and platforms while driving operational ex...

Join a team that's redefining enterprise data strategy and governance. Lead innovative data initiatives to enhance analytics, architecture, and team performance while driving impactful insights across...

Transform sales strategies within the tourism technology sector by leading a dynamic team of Account Executives. Drive revenue growth, enhance customer relationships, and ensure operational excellence...

Lead the charge in operationalizing new content experiences for millions, managing multidisciplinary teams in a fast-paced environment. Drive innovation, optimize workflows, and enhance global launch...

Join us to lead customer success initiatives that drive measurable growth, retention, and satisfaction for our digital retail dealer clients. You'll strategize, advocate, and enhance the customer expe...

Transform customer support by leading a 150+ global team, deploying AI agents, and building a world-class service model. Drive proactive engagement, develop innovative strategies, and serve as the voi...

Join a team that's driving growth by identifying key opportunities and leading cross-functional initiatives across Marketing, Product, Sales, and Engineering, ensuring teams execute with clarity to ma...

Advance your career by leading operational enhancements that unify cross-team processes and elevate client delivery. Collaborate effectively with teams to design practical solutions that enhance accou...

Champion a unified customer engagement strategy, enhancing HCP and KOL experiences across therapeutic communities to create a seamless, impactful journey that meets enterprise objectives and drives su...

Drive operational excellence by leading a technical service team, ensuring high performance through effective coaching, metric management, and continuous improvement. Collaborate cross-functionally to...

Drive the digital product strategy for consumer channels, enhancing user experiences from discovery to service. Lead a high-performing product team, leveraging data and AI to optimize journeys and sol...

Join a dynamic team as a senior operational leader to drive complex healthcare implementations. Lead cross-functional teams, manage stakeholder relationships, and build scalable processes. Shape the i...

Lead strategic data partnerships to enhance collaboration and decision-making across commercial teams. Drive governance, compliance, and innovative data integration with a focus on maximizing value fr...

Join a team that's redefining workforce strategy for a global operations network. Lead cross-functional collaboration to enhance productivity and resilience while shaping a high-performing, geographic...

Transform the consumer digital banking landscape by leading the development of online and mobile banking experiences. Own the performance metrics driving customer retention and build a high-performing...

Elevate your career by overseeing strategy and execution across commerce media and marketplace dynamics. As a key leader, you'll drive excellence, manage client relationships, and collaborate cross-fu...

Engage with a global design team to elevate and transform product user experiences. Shape design strategy focused on AI empowerment, operational scalability, and leadership development to ensure intui...

Partner with us to drive innovative hospitality design, bridging operations and architecture. You'll guide projects from concept to execution, ensuring design translates into compelling environments w...

Take ownership of product strategy for a unified engineering metrics platform that drives AI adoption and enhances developer productivity through data integration and analytics. Collaborate with leade...

Drive product marketing strategies and operations at a critical growth phase. Lead a team to define market narratives and align cross-functional initiatives, ensuring impactful launches that enhance s...

Champion customer engagement by driving strategy, operations, and value realization from AI workloads. Collaborate across teams to enhance client success and retention while optimizing user experience...

Lead strategic client relationships by developing integrated multi-channel plans. Elevate stakeholder engagement through actionable insights and measurable outcomes while fostering team growth and mai...

Lead the strategic direction and execution of Intelligent Document Processing and TotalAgility, driving significant product growth, customer engagement, and market positioning through innovative AI so...