Director, Customer Experience Jobs in Santa Clara, CA

Analyze industry standards to enhance quality and regulatory compliance. Drive internal audits, support cross-functional teams, and influence strategic decisions, ensuring high-quality service deliver...

Develop your career by owning strategic Hollywood partnerships, driving revenue, and building executive relationships to position the company as a leading AI creative technology partner across the ind...

Transform creative production by independently delivering high-quality, multi-format assets. Collaborate with teams, employ innovative AI tools, and manage diverse projects while elevating brand stand...

Drive innovation by leading R&D for data center infrastructure, ensuring seamless integration of power, cooling, and connectivity systems while managing large-scale deployments and cross-functional co...

Elevate our health tech growth by leading sales strategies, forging partnerships, and driving revenue initiatives. Collaborate cross-functionally to enhance market presence, while navigating complex s...

Drive efficiency and excellence in office operations, team culture, and people management while collaborating with internal and external partners to enhance workplace experience. Ensure a welcoming en...

Optimize recruiting strategies and processes to attract top talent across various functions. Lead a dedicated team, manage staffing resources, and ensure compliance with labor regulations in a fast-pa...

Drive product marketing strategies by defining customer profiles, positioning, and competitive narratives. Operate independently to inform product strategy across teams, ensuring consistent value arti...

Advance AI transformation by leading a Center of Excellence, driving organizational change, establishing governance, and building shared infrastructure aimed at optimizing AI capabilities across funct...

Manage and grow existing SLED accounts, fostering strong relationships and driving retention. Collaborate with sales and engineering teams to ensure customers maximize their technology investments whi...

Serve as a pivotal Customer Success Manager, nurturing SLED accounts, driving retention, and fostering growth through strategic relationships and collaboration with internal teams to maximize customer...

Unlock potential by managing and enhancing customer relationships within SLED accounts. Drive retention and growth through strategic planning and cross-functional collaboration, ensuring clients recei...

Empower customer success by managing and expanding SLED accounts, fostering relationships, driving retention, and ensuring clients maximize their technology investments through strategic partnerships...

Elevate customer engagement by managing SLED accounts, driving retention, and fostering growth. Collaborate with cross-functional teams to deliver exceptional value and achieve customer goals within t...

Lead global facilities management operations, driving strategic initiatives and creating scalable operating models across diverse, international assets while ensuring compliance, safety, and high-perf...

Champion Dolby's global IP protection strategy, leading a diverse team to enhance policy, compliance, and licensing initiatives. Drive cross-functional collaboration and safeguard the value of intelle...

Lead the charge in optimizing a robust contact center to enhance conversion and operational performance. Oversee intake, workforce management, and analytics, directly impacting the firm's revenue and...

Transform your career by leading internal audit initiatives that ensure robust financial reporting and compliance. Collaborate with diverse teams, manage key processes, and deliver insights to senior...

Drive strategic FP&A initiatives, leading forecasting and planning to optimize financial performance and support executive decision-making for growth in a scalable B2B SaaS environment...

Lead the charge in service and release management, overseeing a diverse team to ensure operational excellence across multiple regions. Drive strategy, governance, and customer engagement for improved...

Transform customer experiences by leading the multi-location product initiative, driving strategy, and developing innovative solutions that scale across the platform for diverse users, empowering them...

Unlock potential by driving product innovation in the AEC sector. Define and own the product roadmap, prioritize industry-specific use-cases, and collaborate with cross-functional teams to achieve rev...

Reimagine customer journeys by owning the product roadmap, enhancing user experiences across consumer and operator interactions through strategic AI-driven solutions...

Transform quality assurance and safety by leading a dynamic team across multi-sites, ensuring compliance and excellence in culinary operations while fostering a culture of safety innovation and accoun...

Lead the charge in optimizing creative operations to enhance processes, budgets, and timelines while fostering collaboration across teams to drive innovation and efficiency throughout the product life...